Mandarin is need of a refresh. TV system is weird, just doesn't work. WiFi performance is outdated and expensive. Room staff is very friendly, but front desk isn't as helpful as should be. Rooms are kind of noisey and could use a refresh. Food was very good. Room service is prompt and friendly.
They need to decide what they want to be - 5 star hotel or a 3 star want to be. I would struggle to go back
- Official Description (provided by the hotel):
- Contemporary in design and with a prominent waterfront location, the luxurious Mandarin Oriental, Miami features 326 elegant guest rooms and suites - offering dramatic views of the bay and the Miami skyline. Amenities include two high-energy restaurants, MO Bar + Lounge - a dynamic cocktail lounge, an award-winning tri-level spa, Oasis Beach Club, the luxury boutique Shanghai Tang and extensive meeting and business facilities. ... more less
- Reservation Options:
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- Also Known As:
- Mandarin Oriental, Miami Hotel Miami
- Mandarin Oriental Hotel Miami
- Mandarin Miami
- Miami Mandarin Oriental