My wife and I stayed here 2 nights for a kids-free weekend. The hotel is in a great location, very convenient to both the airport, Coconut Grove, Miami Beach, etc. The breakfast buffet is fantastic. Everything was so fresh and well-prepared. The guest rooms are spacious with great marine views. The spa is very welcoming. The concierge staff were very helpful in arranging reservations and transportation for us. The pool on-site is apparently kept heated to near 90 F. If there were any negatives, they are nit-picky - such as the high-end restaurant at the hotel is closed Sunday and Monday nights so weren't able to experience it. And the light fixtures and water faucets in the guest room were noticeably complicated. We'd stay here again.

I stayed here for 2 nights, was warmly welcomed and given a nice room with a view over the city.

Great spa experience, welcome, all you could wish for in terms of toiletries, creams.. nice relaxation room with some fruits, drinks, nuts and most of all- top-massage.

Service is very good in this hotel, from the porters, housekeeping, front desk and everybody else make you feel welcome and cared for. The housekeeping par accident broke a small bottle for me and went through lots of trouble to replace it+ wanted to refund as well. They then brought me a tea maker...

the location being more in town then on the waterfront, allows a run and has restaurants closeby at Miami-street (5 mins walk).

We arrived early for check in at 10 am on Sunday. A warm smile from a friendly receptionist, Janella Bustamante,and we found to our pleasure and surprise that our room was ready for us. The hotel is as one would expect is quite superb in every way and the staff could not be more helpful and friendly. We had mentioned to Janella how much we enjoy the Mandarin Oriental in Banglok , particularly the welcome from orchid bearing Thai reception staff, and the very high standard of service one receives in the "Far East".
After a 30 hour stay at the M.O. Miami we departed clutching two orchids and a beautiful letter from Janella hoping this would go some way to bring Bankok closer to Miami.
There is no need to compare. The Mandarin Oriental group of hotels are peerless.....the best of the best.!

I visited the Mandarin Oriental spa in January for an 80 minute massage and was completely blown away by their spa. From the moment you walk in you are in a tranquil paradise and everyone you encounter is warm, friendly and professional. I was checked in quickly and moments afterwards given my spa slippers and escorted to the ladies locker room. The locker room had a nice vanity area where four ladies could easily sit, do their makeup, hair, etc. Luxurious almost seems to be an understatement of their waiting area. There is a nice waterfall and lounge chairs you could enjoy all afternoon reading a book or magazine. Their tea was nice and refreshing as well. My massage therapist worked wonders in that 80 minute timeframe. I had a private suite, had my choice of massage oil, music and anything my heart could possibly desire. I will definitely be back!