Took our family of 5 here from the UK for a 3 night break. Yes, the hotel is probably worthy of 5 stars - the service is excellent, the rooms are very good, the food is recommended, the view from the hotel over the mall bay is magnificent. Howeve, it's just lacking a certain something......CHARACTER! Visually, the hotel is very bland, it's in quite an isolated spot (great for business, however there's very little to do in the direct vicinity of the hotel for a family), and dare I say the excellent service was all delivered without much warmth and sincerity compared to other MO hotels I've stayed in. Downsides? Small things really: the breakfast is overpriced, as is the $15/day Internet fee. Also, we asked the concierge to recommended a good hamburger restaurant for 3 hungry UK kids - and after a $25 taxi ride he had pointed us to a real cheap, takeaway, 'eat on trays' restaurant. Would a Mandarin guest really want that?

What a nice stay!!!!! Couldn't have been better!!!!! Everything about the hotel was great-location, service, guest rooms, and food!!!!! The hotel room was great-it was very high-class and there was a balcony where we could look out at the Miami skyline and bay. The service was great. A service member gave us a free welcome package with 2 cups of milk, 4 different kinds of cookies and 3 mini brownies with nuts on a lollipop stick- all served with coconut shreds!!!!! Another service member named Mihai showed us all around the island where the hotels stands in. It was beautiful and ever so relaxing. There are so many amenities!!!!! If you ever go there, try to find the 4 iguanas that just wander around the hotel property. Most of them are near the sand area. Overall, this stay was HEAVENLY!!!!!

Located on a small key close to the downtown area, this high quality hotel provides an interesting alternative to the Miami Beach hotels.

The man-made beach is cute and gets the job done. This provides a good spot for local wildlife - on two occasions there were frolicking dolphins directly in front of the sun-loungers and manatees swim lazily by.

The rooms were large and well appointed e.g. B&O TVs and high count cotton sheets. On the negatives, the bathrooms are starting to show their age relative to the rest of the room.

Overall the the food was great and in particular the black cod and the sushi were exceptional.

This is an excellent option for those who want the benefits of being in Miami without the craziness of Miami Beach.

We've stayed just for 24 hours, just for a stop before going to Caribe, but we loved it. The service is impeccable, and ambiance is amazing. We had an early check in, that was perfect. We certainly would like to come back.