Located on a small key close to the downtown area, this high quality hotel provides an interesting alternative to the Miami Beach hotels.

The man-made beach is cute and gets the job done. This provides a good spot for local wildlife - on two occasions there were frolicking dolphins directly in front of the sun-loungers and manatees swim lazily by.

The rooms were large and well appointed e.g. B&O TVs and high count cotton sheets. On the negatives, the bathrooms are starting to show their age relative to the rest of the room.

Overall the the food was great and in particular the black cod and the sushi were exceptional.

This is an excellent option for those who want the benefits of being in Miami without the craziness of Miami Beach.

We've stayed just for 24 hours, just for a stop before going to Caribe, but we loved it. The service is impeccable, and ambiance is amazing. We had an early check in, that was perfect. We certainly would like to come back.

Here for an overnight stay. Fantastic greeting and two wonderful joining rooms for our family. Great service, everything a Mandarin should be. Fabulous swim and breakfast overlooking the bay before continuing our travels to Central America.

I am writing the review at the hotel. Lets just put aside the inconvenience of the location aside at the moment. I chose to stay here inside of the south beach because I want a quiet hotel but guess what, there are plane flying over my head every ten minutes! And guess what, when I called the front desk they told me they have never heard any plane noise. I went down to talk to the manager on duty and he claimed he has never had any complaints and he has been working here for two years. They are treating me as if I made this up. I invited the manager on duty to go to my room to prove that there are planes noise every ten minutes. He heard it himself very inevitably and instead of trying to solve the problem, simply told me that there is nothing he can do about the planes. I told him that I am aware of it but is the other side of the hotel going to be better I asked. Of course he can't answer the questions since he claimed no guests have complained about the noise before...well they must all be deaf. I requested to check the rooms on the other side of the hotel. We went together and it's slightly better, the catch is its facing a main road and there is traffic. I truly dislike how they handle my complaints. Now lets get to some other technical issue. The vents of the air conditioning blows directly to the bed onto my head so I can't turn any air conditioning on. By the way they don't give you adapters, they are part of the minibar item so you need to purchase them. Not to mention that one needs to purchase wifi connection. That is the least of the problems.
By the way I asked the manager on duty in light of the noise of planes on the one side and the traffic on the other side of the hotel, which is the lesser of two evils for an insomniac like me. He said it would be the side facing traffic. Oh so he finally heard the plane noise? So I didn't make it up after all! Shame on this mandarin oriental. The chain should disown this property to preserve its standard. Do not stay here!