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“Great Experience” 5 of 5 stars
Review of Mandarin Oriental, Miami

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Mandarin Oriental, Miami
5.0 of 5 Hotel   |   500 Brickell Key Drive, Miami, FL 33131 (Downtown)   |  
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Complimentary 3rd Night
Ranked #8 of 130 hotels in Miami
Homestead, Florida
Top Contributor
84 reviews 84 reviews
12 hotel reviews
Reviews in 21 cities Reviews in 21 cities
22 helpful votes 22 helpful votes
“Great Experience”
5 of 5 stars Reviewed November 14, 2012 via mobile

What started out as just a simple weekend getaway to see a show turned into a luxurious romantic event and a total mind blower. What a staff what a facility and what a restaurant. Azul is a must with great food and excellent portions (must try the risotto appetizer).
And I must also say that the Spa which was an after thought made the weekend. We had a couples massage and it was incredible.
We will be back for the Spa md Azul and for our next anniversary we have become "Fans"

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,094 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (159)
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English first
Greenville, South Carolina
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 5, 2012

It was a long weekend away from work, kids and day to day life and it was an excellent visit. The room was spacious and had everything we needed. I spent endless hours on the balcony relaxing, reading and napping. The views day and night are amazing. The pool, pool bar, food we all also very clean, nice and relaxing. A day in the spa set me free. Would love to go back it was a memorable relaxing venue.

Room Tip: Our room looked over the bay with amazing views
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  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Boston, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 5, 2012

The Mandarin Oriental Miami was nothing short of amazing. The staff was unbelievably attentive, the pool/beach were wonderful and the spa top notch. The only negative I can think of is that there was no wireless Internet service included in the rooms, you had to pay for it. I would think that with the money spent at such a high end hotel, something like this would be included. All in all, I would return without hesitation.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed November 5, 2012

We stayed in the Dynasty Suite which is a corner room. We use the Amex Centurion benefits which was a great deal. The décor and room was excellent finding everything you need. The nice chocolate truffles were nice. As always with the MO chain, we were walked to our room once we checked in. This area is a nice quiet location on a man-made island. The restaurant downstairs, Café Sambal, was awesome with great sushi. We ate there twice and enjoyed every meal. What I like about the MO chain is that everywhere you go it feels like a tranquil spa which is very relaxing. Everything met our expectations; except:

The only hiccup was our check out for an early morning flight. We spoke to the front desk about having breakfast prepared at 0500 hrs and they said no prob just fill out the order sheet. Well this was planned into our timing of leaving the hotel. At 5am I get a call saying that breakfast doesn’t start until 6am. So now I’m fuming because don’t make promises that you can’t keep. A huge pet peeve of mine! So they tried to accommodate me with a make shift breakfast that came as I was walking out the door. Needless to say that I couldn’t really eat anything at that time due to my flight. Arrhh…

Besides that…I am still giving it 5 Stars. Also check out the MO in Las Vegas if you get a chance….A newer great hotel.

Room Tip: Get the Amex Centurion!
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
Reviews in 24 cities Reviews in 24 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 2, 2012

I had two nights here. Immaculate and stylish. Very well designed bedroom and bathroom giving you all you could possibly need for a good night's sleep. A more sophisticated vibe than my earlier stay at the Ritz Carlton, Key Biscayne, but then it is an urban hotel as opposed to a beach resort. Calm but striking public spaces and a general feeling of well-being and restrained style.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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MIAMI
1 review
5 of 5 stars Reviewed October 29, 2012

Great Hotel, very nice location, attentive very well trained helpful staff, rooms are spacious and clean, perfect bathroom too.....we will come back anytime

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Galahotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aberdeen, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 27, 2012

The hotel was absolutely beautiful as was the location. The views were breathtaking and the staff were brilliant.

The manmade beach was lovely and included very beautiful iguanas and I enjoyed visiting them daily.

We stayed there for 7 nights and would definitely go back. Unfortunately they could not accommodate us for the entire stay as our next hotel was never going to get a good review after the luxury of the Mandarin.

The staff were very attentive and friendly and never appeared to be doing anything for the sake of tip which is my issue in other hotels.

Absolutely great stay and Brickell is a lovely area.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Mandarin Oriental, Miami

Address: 500 Brickell Key Drive, Miami, FL 33131
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Miami
#6 Spa Hotel in Miami
#6 Luxury Hotel in Miami
#6 Romantic Hotel in Miami
#16 Family Hotel in Miami
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Mandarin Oriental, Miami 5*
Official Description (provided by the hotel):
Contemporary in design and with a prominent waterfront location, the luxurious Mandarin Oriental, Miami features 326 elegant guest rooms and suites - offering dramatic views of the bay and the Miami skyline. Amenities include two high-energy restaurants, MO Bar + Lounge - a dynamic cocktail lounge, an award-winning tri-level spa, Oasis Beach Club, the luxury boutique Shanghai Tang and extensive meeting and business facilities. ... more   less 
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Also Known As:
Mandarin Oriental, Miami Hotel Miami
Mandarin Oriental Hotel Miami
Mandarin Miami
Miami Mandarin Oriental

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