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“5-Star Hotel of Miami” 5 of 5 stars
Review of Mandarin Oriental, Miami

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Mandarin Oriental, Miami
5.0 of 5 Hotel   |   500 Brickell Key Drive, Miami, FL 33131 (Downtown)   |  
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Ranked #5 of 120 Hotels in Miami
Certificate of Excellence
Texas
Level Contributor
174 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
“5-Star Hotel of Miami”
5 of 5 stars Reviewed July 23, 2012

went here during 4th of july weekend. we got a deluxe bay view room (king bed with a small balcony facing downtown miami. the room was phenomenal. the room had an asian touch of decoration with wood furniture and the bathroom was very nice and spacious. the bathrooms had marble tile on the walls and floors making it very elegant.

the room offers morning maid service and evening turndown service. they even throw in 2 bottles of water free every night!

we also got to enjoy the spa, which was the only 5-star spa in miami. we got a facial and body massage which was fantastic! the spa has all the amenities you could ask for....steam room, sauna, showers, lockers, relaxation area.

the hotel is centrally located from downtown miami, south beach, and little havana. it is accessed by brickell key dr.

i would recommend this hotel looking for a 5-star hotel in miami.

Room Tip: choose a room with a bay view
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  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Carmen1318
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,829 reviews from our community

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Tampa, Fl
Level Contributor
64 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed July 23, 2012

I recently had the pleasure of staying at the Mandarin Oriental in Miami. This hotel offers impecable service throughout. From the front desk, to the pool, to the restaurants, everything is first class. The rooms are spacious and with a great view. I will definately stay there again.

  • Stayed July 2012, traveled solo
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank TampaDocFoodie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boca Raton, Florida
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 23, 2012

This beautiful, zen themed hotel in the Brickell area of Miami was a welcome change of pace from staying in the overpriced, hectic South Beach scene. The service was wonderful from the moment we entered the lobby, and the amenities (pool, spa, etc) are top notch. The rooms are beautiful, but make sure you specifically ask for a room with a real balcony because some have tiny ones that can't even fit a chair (ours was one of those). A pleasant surprise was that guests are allowed to use the spa facilities (sauna, steam, etc) without having to book treatments. It's also important to note that you're a pretty quick cab ride to South Beach if you do want to go there during your stay.

Room Tip: Ask for a bay view room and make sure you have a real balcony
See more room tips
  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank JLP66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chapel Hill, NC
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 23, 2012

I am, by nature, a Ritz-Carlton girl - have been for many years. Friends encouraged me to give the Mardarian Oriental Miami a try, citing how pleased they were with the property over the years, so I called last night to make reservations for my January vacation.

I cannot convey how warm, friendly and compelling Beth Ann (I believe that was her name) was with regard to encouraging my stay at the hotel. She was beyond professional, but more than that, she acted as the perfect hostess: excited I would be joining them, encouraging me to enjoy everything the hotel has to offer, thrilled that I was staying there for the first time and totally devoted to making me feel as though I were the most important person she'd spoken to all day. You can't teach people how to do this; they either have it or they don't. If she is emblematic of the rest of the staff at this hotel, I am going to be a Mandarin Oriental Fan for life!

  • Stayed July 2012, traveled with friends
    • 5 of 5 stars
      Service
Helpful?
1 Thank qonc1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cary, North Carolina
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 23, 2012

We have stayed at the Mandarin many times when in Miami and I tell you what...it's one of the finest hotels in the city. Situated on an island just over the Brickell bridge and directly across the famous Brickell area where all sorts of fine dining and entertainment can be found if necessary. This place is primarily slated as a couples get-away (at any age) where you prefer big city atmosphere but can get away from it all later with a hop, skip and a jump back over the bridge where you will find it more peaceful (if necessary). Two set of views share this hotel, one with the bay view (less expensive) the other the city view (more expensive). The overall architectural features has a European flare including the rooms, which is a change from most other places we have stayed. It has its own private beach facing the city which is very cool and a very nice pool area with an excellent outdoor snack bar (great sushi..). The entire staff from maid service to the hotel manager are all extremely professional....and I mean that. The chefs are extraordinary and so are the two fine dining restaurants located inside. You actually don't even have to leave this hotel since it has eveything to offer........love this place.......

  • Stayed October 2011, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank pete y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level Contributor
133 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
5 of 5 stars Reviewed July 20, 2012

I've stayed here several times, I think it's one of the nicest hotels in the US and certainly Miami,

Love the rooms, the beds, the breakfast ambience and the service.

Would recommend it to anyone

  • Stayed October 2011, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank RJB1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new york
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed July 18, 2012

Fantastic experience from cafe sambal for dinner to drinks at azul, spa services were fantastic and the staff went out of their way to ensure that our stay and anniversary was memorable. everything was perfect, from the complmentary chocolate covered strawberries to the surprise rose petals on our bed at night. have stayed in many 5 star hotels all over the world and this ranks right up there!

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank summercove7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
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Additional Information about Mandarin Oriental, Miami

Address: 500 Brickell Key Drive, Miami, FL 33131
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Miami
#2 Spa Hotel in Miami
#4 Luxury Hotel in Miami
#4 Romantic Hotel in Miami
#4 Family Hotel in Miami
Price Range (Based on Average Rates):
Hotel Class:5 star — Mandarin Oriental, Miami 5*
Number of rooms: 326
Official Description (provided by the hotel):
Contemporary in design and with a prominent waterfront location, the luxurious Mandarin Oriental, Miami features 326 elegant guest rooms and suites - offering dramatic views of the bay and the Miami skyline. Amenities include signature restaurants Azul and La Mar by Gaston Acurio, MO Bar + Lounge - a dynamic cocktail lounge, an award-winning tri-level spa, Oasis Beach Club, the luxury boutique Shanghai Tang and extensive meeting and business facilities. ... more   less 
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Also Known As:
Mandarin Oriental, Miami Hotel Miami
Mandarin Oriental Hotel Miami
Mandarin Miami
Miami Mandarin Oriental

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