My family and I stayed at the Extended Stay in Miami - Brickell. This hotel is a one man show. The hotel is very dated. The bed sheets gave me some kind of a sunburn looking rash that drove me crazy. Only the parts that touched the sheets were effected. Weird. What the heck do they do the laundry in. There is no servicing of the rooms. No clean sheets, no clean towels unless you lug the wet ones down to the front desk and ask for more. We only managed to get part of a set because there were no clean ones available. You take out your own garbage. There as signs in the room that if you leave any garbage behind you will be charged. If you want service of your room there are extra charges. I dont go to a hotel for this nonsence. The dishes in the cupboard were dirty. Just disgusting. Never, Never again will I stay in any of the Extended Stay hotels. Ewwwwwwww I have never had problems with Red Roof or Holiday Inn etc type hotels but this was really bad.

I was staying at Fortune House Hotel and for 1 day they asked us to go 'somewhere' because they were booked for a wedding. They booked this hotel for us. When we arrived to this hotel on 26.10.2012 the person at reception said that the booking had been made by fortune house hotel for passed day i.e. 25.10.2012. I was surprised. Anyway upon my request they gave me a room. I paid $173 in total. this was absolute overpriced. It should have been maximum $80. On name of facility there was only the building with simgle staff at reception. Nobody to help with luggage. My wife even got angry and asked if it was self-service hotel and the man at reception said that it is. I was also surprised because it was not an unknown name. Moreover I was told that I would get an apartment but I got just a room. The person at reception said that this building is lower niveau of the hotel as other hotels of this chain are much better. and that this hotel had only 1 room studios. On name if kitchen just a 1 meter table and small microwave. The rooms were stinking and that was much bothering. The blankets were very old but the hotel didn't want to or couldn't change. There is no restaurant at all. It was totally waste of money and time. Next morning we left the room. they have some connection with taxi's and when the taxi came he demanded 3 times more money than usual meter because we had suitcases. So the taxi was too that type what the hotel was.

The staff here would tell you one thing and do another, it was just pure luck we got a taxi to get us to the Port on time for our cruise, they said they called one, but hadn't. The cab driver we did end up getting told us the staff at the front desk "didn't want to deal with us" Have no idea why! There were 8 of us and we were there for two nights. You can't even get a muffin with your coffee in the morning and according to the staff at the desk, the closest place for breakfast is 10 minutes away.
There is a definate gas leak in the laundry room, but when we told them about it, they swear that there isn't.

We arrived early off a cruise ship, too early for check-in. The clerk put our name on our luggage and we put in a locked room. There was no washroom in the lobby of the hotel and he informed us that the employee washroom was out of order (hmmm wonder what an employee did on an 8 hour shift!). Then asked for a map which he didn't have but he printed up google map walking instructions for us and off we went. He did not mention the "metro mover" which was free, a couple of blocks away and would have taken us where we wanted to go!! The next morning we go to the lobby to check out and ask that our luggage be stored. The clerk (different one from the day before) informed us that they didn't have luggage storage rooms! Where did we put them the day before??? Turns out it was a housekeeping room and luggage storage not allowed there. Also the top of the fridge and the inside of the microwave had not been wiped in quite awhile (must be a short housekeeper!).