My overall rating for this hotel is a 2. The hotel service was ok. The people at the front desk were friendly but they weren't helpful, it really seemed like they couldn't do much for you. The condition of the hotel is not good at all. Our toilet was broken when we checked in and would not flush for most of our stay and our fridge was constantly leaking water which ruined most of our food in our fridge. We came home at 4am and the toliet wasn't working and we went to the front desk and they said they couldn't fix it and I asked if they had a bathroom in the lobby area they said no and I had to beg to use the employee bathroom which they let me use but it was ridiculous that we couldn't sure that bathroom in our own room!! The room was not as clean as it should of been. I felt like you had to walk around with shoes on because it was not properly vacummed and then there was spots everywhere all over the kitchen. It really wasn't cleaned as good as it could of been. The comfort was ok, the beds are not the softest things to sleep on and the comforter they give you seems very old and outdated. The location is good though because it is in downtown miami and there is a walgreen and publix right there. The neighborhood I would not say it a good area because it is not in a nice area and the thing is that to get to the hotel you have to cross some very scary intersections. Honestly you get what you pay for but I think you should not stay here. It really isn't worth your money. You can pay a couple bucks more and get something nicer. After all the trouble we had we had to wait a couple days to get in touch with a manager and we had to constantly call because apparently they couldn't take a message for her to call us back. It was just a little ridiculous.
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- Also Known As:
- Extended Stayamerica Miami - Brickell - Port Of Miami Hotel Miami
- Extended Stay America Miami
- Extended Stay Miami
- Miami Extended Stay