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Extended Stay America - Miami - Airport - Doral - 87th Avenue South
2.5 of 5 Hotel   |   8655 NW 21st Terrace, Miami, FL 33122   |  
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Ranked #44 of 129 Hotels in Miami
1 review
1 helpful vote 1 helpful vote
“Beautiful”
4 of 5 stars Reviewed July 3, 2014

The stay was great I had a nice room and customer service was awesome. There is a kitchen where you can prepare meals along with a living area. Its like a home away from home. Only thing I did not like was the walls are light so you can hear the person next door. I would recommend it to everyone

Stayed June 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Miami - Airport - Doral - 87th Avenue South, responded to this review, July 10, 2014
Thank you for your review. It is very rewarding to hear that we provided you with a "home away from home" experience. We are also happy to read that you enjoyed our fully equipped kitchens and that our staff took superior care of you.

It is very important to us to get our guests' feedback to keep trying to improve wherever possible. We hope to welcome you back soon. Thank you again for your review!
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219 reviews from our community

Traveler rating
    73
    89
    35
    13
    9
See reviews for
53
59
27
40
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Miami, Florida
1 review
5 of 5 stars Reviewed June 24, 2014

I have been staying at this extended stay for several months and really like the location, value and customer service. Its within a reasonable distance to great restaurants, bars and shopping. I really enjoyed the swimming pool and the environmental ambiance the hotel has presents a real tropical experience. The employees that represent this hotel are wonderful and always willing to assist. Its a definite must stay for business travelers or for people who just want to get away from their hectic life for a long weekend. I would definitely stay here again and send a strong recommendation for potential/future travelers to the Miami/Doral area.

Room Tip: Request a room facing the pool.
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  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida, United States
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 20, 2014

I had attempted to contact Extended Stay America Miami multiple times via phone and no one answered. I wanted to make a change in my check-in date and finally received an email response 2 days later. I knew what I was getting into in regards to the breakfast and location, which was based off reviews on Tripadvisor, however I would like to offer many suggestions from a business perspective. One, provide a binder in the room that explains breakfast hours, check-out time, wireless password code, cable stations, and etc. Two, ensure all hotel staff is bilingual. The maid stopped by one time and she did not speak English. How is she expected to meet customer needs if there is a language barrier? Three, practice Corporate Social Responsibility (CSR). I accumulated a lot of recyclables during my stay and the hotel did not have any recycling receptacles Four, increase security and/or take steps to mitigate pizza flyer scams. I’m not exaggerating when I state I received at least one pizza flyer under my door on a daily basis. All of my business colleagues were staying at other local area hotels that offered a lot more amenities for the same price as Extended Stay. If I travel to Miami whether it is for business or pleasure, I plan on staying elsewhere.

Stayed June 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Miami - Airport - Doral - 87th Avenue South, responded to this review, July 2, 2014
Thank you for taking the time to write a review of our hotel. I am very sorry to hear that your stay was not as pleasant as expected. While we do not have a binder with information in the room, we do include some information on our key card holders, which display our housekeeping policies, free Wi-Fi code, our grab-and-go breakfast information, and check out time. Of course, we are always happy to assist you at the front desk for any additional information you may need. I am also sorry to hear there was a language barrier with our housekeeping staff and for not having recycling receptacles. We are always looking for ways to improve our hotel and we appreciate all the suggestions that come our way. I do hope you will give us or any of our other locations a second chance in the future.
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Detroit, Michigan
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed June 17, 2014

We stayed here the night before our cruise in March 2014. I got a great rate through Priceline, as most hotels in the area were going upwards of $200/night. There is a free shuttle from MIA airport, however, it runs every 30 minutes or so. Maybe we were just looking for the shuttle during a busy time at the airport. If you're looking for somewhere to eat locally, the shuttle driver graciously will take you to a strip mall several miles away. You can find restaurants, a drug store and Publix for your convenience. Another quick call to the driver and he will pick you back up again! Very nice!

The rooms were clean and well-appointed. We certainly didn't need the full kitchenette, but I could see where it would come in handy if you were to stay here for several days. Also, the breakfast buffet in the morning was great, considering it was free. The cost of a taxicab ride to the port of Miami was $25-30 including tip. Super easy pick up and drop off. I wouldn't hesitate to stay here again in the future.

  • Stayed March 2014, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Hollywood, California
1 review
5 of 5 stars Reviewed June 11, 2014

Extended Stay America 87 ave and 21 terr is the best!!!
The staff were all extremely friendly Front Desk Ivan Corea
was great. The room was better tha expected, clean the bed
was heaven!!!! The location was convenient to everything,
International mall, dolphin mall. best buy.toys r us, there several
Restaurant on 87 ave Hooter, Longhorn,Chillis ,Redlobster.
This is a must stay Hotel, if you are in Doral for Business.

Room Tip: Look for Ivan he cant help you !!!!
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  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Miami - Airport - Doral - 87th Avenue South, responded to this review, June 13, 2014
Thank you for taking the time to write a review of our hotel. I am glad that you were pleased with our friendly staff, your clean room and our convenient location. Thank you for choosing Extended Stay America. We hope to have the opportunity to provide you with another enjoyable stay in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed May 30, 2014

I regularly stay here because the hotel is clean and the rooms are good. I also prefer to return here because of the super staff. They are this hotel's biggest asset. They are very friendly, service oriented and I would rate them "best hotel staff ever". I wish to especially acknowledge staff members Ivan Corea, Mariela, Genesis, Jeanette and Hotel Manager Maria. Thanks for your service and welcoming attitude! It would be great if this facility had a gym.

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Miami - Airport - Doral - 87th Avenue South, responded to this review, June 10, 2014
Macroy - Thank you for your recent review of our hotel. It is such a pleasure to get feedback like yours. I am delighted to know that you enjoyed your clean and comfortable room. As well, I am glad that our staff delivered in providing great customer service to our valued guests.

We look forward to your return! Thank you again for your kind words!
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Alexandria, Virginia
1 review
4 of 5 stars Reviewed May 23, 2014 via mobile

Every time im travel to miami im try to found avalible room in this hotel, excelen service, staff people its really friendly the guys in the frond decks is very nice friendly name hen is IVAN COREA, very clean hotel I want to will back agein thanks....

  • Stayed May 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Miami - Airport - Doral - 87th Avenue South, responded to this review, May 29, 2014
Thank you for your recent review of our hotel. I am delighted to hear you continually return to our hotel due to the excellent service our staff provides and the great rooms we have to offer. It is always a pleasure having you stay with us and we look forward to having you stay with us more in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Extended Stay America - Miami - Airport - Doral - 87th Avenue South

Address: 8655 NW 21st Terrace, Miami, FL 33122
Phone Number:
Location: United States > Florida > Miami
Amenities:
Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#36 Family Hotel in Miami
#40 Business Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Extended Stay America - Miami - Airport - Doral - 87th Avenue South 2.5*
Number of rooms: 109
Reservation Options:
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Also Known As:
Extended Stayamerica Miami - Airport - Doral Hotel Miami
Extended Stay America Miami
Extended Stay Miami
Miami Extended Stay

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