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“Friendly and helpful front desk staff” 4 of 5 stars
Review of Extended Stay America - Miami - Airport - Doral - 87th Avenue South

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Extended Stay America - Miami - Airport - Doral - 87th Avenue South
2.5 of 5 Hotel   |   8655 NW 21st Terrace, Miami, FL 33122   |  
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Ranked #48 of 131 hotels in Miami
Miami, Florida
1 review
“Friendly and helpful front desk staff”
4 of 5 stars Reviewed April 15, 2013

Stayed here for ten nights. It's worth it to have a room with a full fridge, two burner stove, microwave and the dishes you need to prepare meals in your room. For a stay of this length, it's nice to get away from restaurant food and having breakfast and dinner in your room most days saves a lot of money. The front desk staff are very helpful, especially Ivan. Thanks for your friendliness and help in planning day trips when we needed it.Going to the front desk to get more towels is not a big deal. Having the room cleaned only once a week is usually what I would do at home, so that wasn't a big deal either. Anything that we needed that they had was readily available. Thanks for your help, Ivan!!

Room Tip: Be advised that there is no swimming pool at this hotel, however, you can access the sister hotel ju...
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  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Miami - Airport - Doral - 87th Avenue South, responded to this review, April 17, 2013
I received a copy of your recent review for our hotel and wanted to thank you for your kind words. I am so pleased to hear that you enjoyed having a fully equipped kitchen in your room and that Ivan, plus the rest of our staff, assisted you with everything you needed.

Thank you for sharing your experience with us. We look forward to welcoming you in the future!
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154 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Grenada
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed April 15, 2013

The Extended Stay was about what I expected as regards the room and overall appearance of the hotel. The staff was very friendly and helpful. The on-site laundry was a great help, as we were ending a 17 day journey with a 2 night layover in Miami and were able to return home with no dirty laundry. The location is more of a business area than a vacation area, but Walmart and some good restaurannts were within walking distance. Airport taxi costs about $24.00 plus tip.

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Miami - Airport - Doral - 87th Avenue South, responded to this review, April 17, 2013
Thank you for taking the time to write a review of your stay at our hotel. I am glad to hear that your stay was pleasant and just what you needed during your layover in Miami.

Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area.
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Port of Spain, Trinidad
1 review
4 of 5 stars Reviewed April 7, 2013

Quiet place, easy parking, good location for eats and shopping. Bed and room was great, and kitchen was adequate. But please read their cleaning policy before you visit. You have to clean your own room if staying under 7 days and request extra towels at the front desk. I usually dislike intrusive cleaning service and prefer to clean my own room, but the price should be lower.

I rented a vehicle and it makes sense to do so if you intend to travel and shop. Its also on the western side of the airport which is on the opposite side of the airport entrance.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Miami - Airport - Doral - 87th Avenue South, responded to this review, April 17, 2013
Thank you for taking the time to write a review of your stay at our hotel. First of all I want to apologize that your stay was not entirely satisfactory, but I am glad to know that the issues you brought to our team were addressed in a timely matter. I am very pleased to hear as well that in all other aspects we not only met your expectations, but exceeded them!

We hope to welcome you again in the future. Thank you again for your review.
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2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 22, 2013 via mobile

Great location, good Room, plenty of parking space, not so good cleaning staff, did not understand cleaning Room policy, stayed for 6 Nights and had ti clean own room, but overall will stay there in the future

  • Stayed March 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christ Church Parish, Barbados
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 10, 2013

I booked this hotel for a one night overnight stay between flights, and I would not recommend it. It is quite far from the airport (the 1 mile advertised is to get to the fence where you can admire the runway) - $25 for a taxi one way. Seeing that their shuttles are not too frequent (and starts too late for the morning flights) you should add the taxi cost on your budget. Seeing that there are no restaurants around, you should also add the cost of getting another taxi to a restaurant. Staff are friendly but adhere to the classic (but oh so annoying) 'I am sorry but I just work here and cannot help you in any way'. It is also fairly noisy (while pulling the plug on an unbelievably noisy fridge helped, traffic ensures that a pair of earplugs would be a welcome addition to the standard bathroom freebies). Upside is that rooms are clean (with the exception of the windows, but it's not like the parking lot is much to look at anyway, so that's ok).

Room Tip: Choose a room in a different hotel.
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  • Stayed March 2013, traveled solo
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rijswijk
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 8, 2013

We were amazed by the amount of space in the studio that we booked. The room had a good quality king size bed, couch, sofa, 2 tvs, nice kitchen, more than decent bathroom for an amount per night. Only disadvantage would be that you need to travel by car some more to get wherever you want to go. Airport is 20 minutes by car and 30 minutes in rushhour by cab. I would definitely book again!

Room Tip: Studio offers a lot of space
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Miami - Airport - Doral - 87th Avenue South, responded to this review, April 18, 2013
Thank you for your great review of our hotel. I am sorry to hear that the distance from the hotel to restaurants and other establishments was somewhat of an inconvenience for you, but very pleased to know that you would stay with us again due to the comfort of our rooms.

Thank you for sharing your experience. We hope to hear from you in the future.
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Sao Paulo, SP
1 review
5 of 5 stars Reviewed March 3, 2013

For me it is the best location , the work personal is very nice and they are always there ready to help you in any matter , And it is always clean. I mean that they are always doing the cleaning servece .

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Miami - Airport - Doral - 87th Avenue South, responded to this review, April 18, 2013
Thank you for writing such a nice review of your stay at our hotel. The staff and I love hearing that we exceeded your expectations when it came to the overall cleanliness of our property and that our staff has been so helpful to you.

Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
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Additional Information about Extended Stay America - Miami - Airport - Doral - 87th Avenue South

Also Known As:
Extended Stayamerica Miami - Airport - Doral Hotel
Extended Stayamerica Miami - Airport - Doral Hotel Miami
Extended Stay America Miami
Extended Stayamerica Miami Airport
Extended Stay Miami
Miami Extended Stay
Address: 8655 NW 21st Terrace, Miami, FL 33122
Phone Number:
Location: United States > Florida > Miami
Amenities:
Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#9 Best Value Hotel in Miami
#28 Family Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Extended Stay America - Miami - Airport - Doral - 87th Avenue South 2.5*
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