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Hampton Inn & Suites - Miami Airport / Blue Lagoon: Traveler Reviews

2.5 of 5
777 NW 57th Ave (Red Rd), Miami, FL 33126
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Hampton Inn & Suites - Miami Airport / Blue Lagoon
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Ranked #10 of 131 hotels in Miami
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924 reviews from our community

Traveler rating
    491
    321
    80
    23
    9
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Families
255
 
Couples
298
 
Solo
103
 
Business
150
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Wirral
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
Reviews in 23 cities Reviews in 23 cities
48 helpful votes 48 helpful votes
“Good pre cruise stay”
4 of 5 stars Reviewed February 19, 2013

Stayed 1 night pre cruise on 1 February.
We caught the free hotel shuttle from the airport to the hotel.We booked the "cruise package" which gave free transport from the hotel to the Port of Miami on 2 February. We were not aware that many people use this hotel pre cruise and a shuttle ran at 10,11 and noon, at $10 each. It would have been cheaper booking a pre paid room and then paying the $10 directly to the shuttle company. The only advantage of the "cruise package" seemed to be free cancellation of the booking.
The room was fine, but as it was opposite to the lift was a little noisy, but this was not a major issue on our stay, as it did not seem to be a hotel that attracted late night party goers. You could not hear any external noise, despite the hotel being very close to the airport and busy main road junction.
The hotel is well situated for a few shops and restaurants accross the road. The area seemed to be totally safe and seemed to be in a business/residential area. You had no feeling of being in a major city and indeed you cannot even see the sky scrapers of downtown Miami from the hotel.
The included breakfast is fine and fairly typical American, quantity over quality. Still, plenty fresh fruit and reasonable coffee.
Everywhere seemed very clean and the staff were helpful and friendly. The pool area was very small, but it is a useful amenity if you check in early for a quick afternoon dip or one before you leave the hotel.
All in all, a good hotel to stay in close to the airport.We would defenitely stay again for a night, but due to the location, would not choose it for a base to stay for a few days.

Room Tip: Ask for room away from the lift.
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  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask D&DWirral about Hampton Inn & Suites - Miami Airport / Blue Lagoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristianRiofrio, General Manager at Hampton Inn & Suites - Miami Airport / Blue Lagoon, responded to this review
February 21, 2013
D&D,

Thank you very much for taking the time to review your recent stay with us and for leaving your tips for other TripAdvisor users. I am happy to see that you were greeted with friendly service and experienced the cleanliness of the guestrooms and common areas.

You are exactly correct that the Advance Purchase rates offer the best available discount, however they have the "no cancellation/no changes" policy. The advantage that the Stay & Cruise Package offers is the free transportation over to the Port of Miami for two adults, and free parking if you leave a car long-term. At the Port of Miami, they usually charge about $15-20 for parking per night, so you can see there we are offering a big savings! We offer an array of other packages to suit a variety of needs, more info available on our website.

We appreciate your loyalty and hope to serve you again during your next stay in Miami.

Christian J. Riofrio
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“One night stay after flying from in London”
5 of 5 stars Reviewed February 18, 2013

We were very impressed with this hotel which was easy to find after picking up our hire car from Miami International Airport. Lovely welcome from both security and reception and good secure parking. Our room was very comfortable, quiet and clean with very good, quiet air con. We slept very well and next morning had a delicious buffet breakfast with a very good choice of food and drinks which set us up very well for our drive to the Keys. Excellent hotel and we will certainly stay there again next time we visit Miami and the Florida Keys.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask lindafoster40 about Hampton Inn & Suites - Miami Airport / Blue Lagoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, MA
Senior Contributor
46 reviews 46 reviews
10 hotel reviews
Reviews in 26 cities Reviews in 26 cities
24 helpful votes 24 helpful votes
“Excellent”
5 of 5 stars Reviewed February 18, 2013

Great location, close to the airport, close to the restaurants and grocey store. Clean rooms, friendly service, great breakfast choices. Just be mindful of which Hampton Inn you are staying in, as there are a few different ones and their shuttles are all different at the airport. Free Internet and airport shuttle and breakfast. Great chain. Will book again, if needed.

Room Tip: book as soon you need the room, they book up fast
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Dorose99 about Hampton Inn & Suites - Miami Airport / Blue Lagoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristianRiofrio, General Manager at Hampton Inn & Suites - Miami Airport / Blue Lagoon, responded to this review
February 19, 2013
Thank you for your positive comments and ratings about your recent stay at our property. We also appreciate the insightful tips you are leaving for others in your review. I am happy to see that our amenities were convenient for your overnight stay in Miami. We hope to see you back again with us soon.

Christian J. Riofrio
General Manager
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Herndon, VA
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Expensive and dirty”
1 of 5 stars Reviewed February 18, 2013

This was the most expensive Hampton Inn we have ever stayed in! We certainly expected a clean room for the money. Instead, the room had a dirty shower curtain and a dirty duvet cover on the bed. Would never stay here again. The only positive thing was the shuttle service to the airport. So much for Hampton Inn's 100% satisfaction guarantee!

  • Stayed February 2013, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask VATravelerHerndon_VA about Hampton Inn & Suites - Miami Airport / Blue Lagoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristianRiofrio, General Manager at Hampton Inn & Suites - Miami Airport / Blue Lagoon, responded to this review
February 19, 2013
Thank you for your feedback. We are glad you chose our hotel during your recent stay in the area and we apologize for the dirty duvet and shower curtain in your guest room and bathroom. Unclean rooms are not typical at our hotel and we appreciate that you brought these issues to our attention. We will make every effort to ensure our rooms meet the highest housekeeping standards and that our guests are 100% satisfied with their stay. Please direct message me your contact information so I can speak with you personally about your experience and help make things right.

Kind regards,

Christian J. Riofrio
General Manager
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Boise, Idaho
1 review
1 helpful vote 1 helpful vote
“Quick stay, excellent service”
4 of 5 stars Reviewed February 15, 2013

We arrived after a cruise, exhausted, ready to crash. We pulled up to the front, was greeted in a very friendly manner by the security and lobby clerk. We were swiftly checked in, offered cookies, and had our parking situation explained well. We found the room comfortable and appreciated the quietly operating climate control. We slept comfortably, and ate breakfast around 7:30 a.m. The food was delicious, and in great quantities, showing the staff attends to the buffet promptly. After that, we checked out. I felt safe there, and was grateful for the nearby restaurant locations and proximatey to the airport.

If I am in Miami again, I will stay here, without hesitation.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Carrie B about Hampton Inn & Suites - Miami Airport / Blue Lagoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristianRiofrio, General Manager at Hampton Inn & Suites - Miami Airport / Blue Lagoon, responded to this review
February 19, 2013
Thank you, Carrie, for your praises about the welcoming staff and our plentiful amenities, while taking advantage of our convenient location. I will pass your comments along to the team during our next huddle. We appreciate your loyalty and hope to see you back in Miami in the future.

Christian J. Riofrio
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Hampton Inn & Suites - Miami Airport / Blue Lagoon

Also Known As:
Hampton Inn And Suites - Miami Airport / Blue Lagoon
Hampton Inn & Suites - Miami Airport / Blue Lagoon Hotel Miami
Hampton Inn & Suites - Miami Airport / Blue Lagoon Hotel
Hampton Inn Miami
Miami Hampton Inn
Address: 777 NW 57th Ave (Red Rd), Miami, FL 33126
Phone Number:
Region: United States > Florida > Miami
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Onsen Hotels in Miami
#5 Family Hotels in Miami
#12 Business Hotels in Miami
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Hampton Inn & Suites Miami Airport hotel is located at the Waterford Corporate Park - Blue Lagoon complex, the perfect location for those visiting Miami for business or pleasure: Located just 5 minutes from Miami International Airport, 15 minutes from Downtown Miami, Brickell, Coral Gables, Coconut Grove and Doral. The Port of Miami is just a few miles from our door. Close to the Dolphin Mall, International Mall, Dadeland Mall & Aventura Mall and the South Florida Beaches. ... more   less 
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