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Hampton Inn & Suites - Miami Airport / Blue Lagoon: Traveler Reviews

2.5 of 5
777 NW 57th Ave (Red Rd), Miami, FL 33126
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Hampton Inn & Suites - Miami Airport / Blue Lagoon
Ranked #10 of 131 hotels in Miami
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926 reviews from our community

Traveler rating
    491
    323
    80
    23
    9
See reviews for
Families
257
 
Couples
298
 
Solo
103
 
Business
150
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Boston, MA
Senior Contributor
46 reviews 46 reviews
10 hotel reviews
Reviews in 26 cities Reviews in 26 cities
24 helpful votes 24 helpful votes
“Excellent”
5 of 5 stars Reviewed February 18, 2013

Great location, close to the airport, close to the restaurants and grocey store. Clean rooms, friendly service, great breakfast choices. Just be mindful of which Hampton Inn you are staying in, as there are a few different ones and their shuttles are all different at the airport. Free Internet and airport shuttle and breakfast. Great chain. Will book again, if needed.

Room Tip: book as soon you need the room, they book up fast
See more room tips
  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Dorose99 about Hampton Inn & Suites - Miami Airport / Blue Lagoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristianRiofrio, General Manager at Hampton Inn & Suites - Miami Airport / Blue Lagoon, responded to this review
February 19, 2013
Thank you for your positive comments and ratings about your recent stay at our property. We also appreciate the insightful tips you are leaving for others in your review. I am happy to see that our amenities were convenient for your overnight stay in Miami. We hope to see you back again with us soon.

Christian J. Riofrio
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Herndon, VA
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Expensive and dirty”
1 of 5 stars Reviewed February 18, 2013

This was the most expensive Hampton Inn we have ever stayed in! We certainly expected a clean room for the money. Instead, the room had a dirty shower curtain and a dirty duvet cover on the bed. Would never stay here again. The only positive thing was the shuttle service to the airport. So much for Hampton Inn's 100% satisfaction guarantee!

  • Stayed February 2013, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask VATravelerHerndon_VA about Hampton Inn & Suites - Miami Airport / Blue Lagoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristianRiofrio, General Manager at Hampton Inn & Suites - Miami Airport / Blue Lagoon, responded to this review
February 19, 2013
Thank you for your feedback. We are glad you chose our hotel during your recent stay in the area and we apologize for the dirty duvet and shower curtain in your guest room and bathroom. Unclean rooms are not typical at our hotel and we appreciate that you brought these issues to our attention. We will make every effort to ensure our rooms meet the highest housekeeping standards and that our guests are 100% satisfied with their stay. Please direct message me your contact information so I can speak with you personally about your experience and help make things right.

Kind regards,

Christian J. Riofrio
General Manager
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Boise, Idaho
1 review
1 helpful vote 1 helpful vote
“Quick stay, excellent service”
4 of 5 stars Reviewed February 15, 2013

We arrived after a cruise, exhausted, ready to crash. We pulled up to the front, was greeted in a very friendly manner by the security and lobby clerk. We were swiftly checked in, offered cookies, and had our parking situation explained well. We found the room comfortable and appreciated the quietly operating climate control. We slept comfortably, and ate breakfast around 7:30 a.m. The food was delicious, and in great quantities, showing the staff attends to the buffet promptly. After that, we checked out. I felt safe there, and was grateful for the nearby restaurant locations and proximatey to the airport.

If I am in Miami again, I will stay here, without hesitation.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Carrie B about Hampton Inn & Suites - Miami Airport / Blue Lagoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristianRiofrio, General Manager at Hampton Inn & Suites - Miami Airport / Blue Lagoon, responded to this review
February 19, 2013
Thank you, Carrie, for your praises about the welcoming staff and our plentiful amenities, while taking advantage of our convenient location. I will pass your comments along to the team during our next huddle. We appreciate your loyalty and hope to see you back in Miami in the future.

Christian J. Riofrio
General Manager
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Hong Kong
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
25 helpful votes 25 helpful votes
“Clean and typical of a US hotel/Inn, very expensive.......could improve.”
3 of 5 stars Reviewed February 13, 2013

I had a 27 hour flight trip from HK to Miami and checked in about 6pm on a weekday to spend 4 nights. I was told that the hotel was full and they only had 1 room for me. I was given the key to a room, although clean was the size of a shoebox and was costing me USD 249 per night!. Being tired i didnt question this until the next morning. I checked my doumentation and I had booked and pre-paid for 4 nights a "Kingbed study suite" which this room was definately not! On questioning this with the receptionist I was told that they only provide the room that has been ordered and booked. The discussion got quite heated and it was obvious they were not going to change my room. I asked what room they had given me and they said a King Standard and when i showed them my booking confirmation of a "King study suite" they reluctantly backed down and provided the room i ordered. No refund was offered or given on the one night in the shoebox.
The rooms were clean and breakfast was typical American......self service, bagels, eggs and hash browns etc however, you have to eat everything with plastic cutlery and drink in take away apper cups. At USD 249 per night this was very expensive for what it is. Free shuttle bus was convenient.

Room Tip: Higher floor room away from traffic noise is useful.
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  • Stayed February 2013, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask DB_Cooper_inHK about Hampton Inn & Suites - Miami Airport / Blue Lagoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristianRiofrio, General Manager at Hampton Inn & Suites - Miami Airport / Blue Lagoon, responded to this review
February 18, 2013
Thank you for taking the time to share your feedback and help assist us in making things better for future guests. Friendly service and well trained staff are critical in ensuring all guests have a comfortable and seamless experience. We appreciate that you brought your concerns to our attention so we could have the opportunity to address this with our front office. I would like to personally apologize for your experience and ask that you contact me so I can help make things right.

Kind regards,

Christian J. Riofrio
General Manager
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NC
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
“Will use again if I cruise from Miami.”
5 of 5 stars Reviewed February 12, 2013

Very good location near Miami International and the Dolphin Expressway. We drove in the night before a cruise and was a very easy drive from the Florida Turnpike. Convenient to Walgreens, CVS and Publix which are located almost adjacent. Parking was very secure and could not be entered except either through motel or through gated car entrances. Room floors can only be accessed by using room key in elevator. I was concerned that we would hear airport noise as we were located on a high floor facing the airport but did effect us at all. Breakfast area was busy but kept stocked as needed. Will return again.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
See 2 more reviews by travelnduck for Miami
Ask travelnduck about Hampton Inn & Suites - Miami Airport / Blue Lagoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristianRiofrio, General Manager at Hampton Inn & Suites - Miami Airport / Blue Lagoon, responded to this review
February 21, 2013
I appreciate your positive comments about your recent experience at our hotel. I am glad to see that our location was convenient for your drive down to Miami before your cruise, and to pick up last minute necesities at the pharmacy and supermarket. Although we are close to the airport, luckily you cannot hear any airport noise in our guestrooms due to our high-impact hurricane-proof windows throughout the entire hotel.

We love our cruisers here in the Magic City and we hope to see you back again with us soon!

Christian J. Riofrio
General Manager
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Additional Information about Hampton Inn & Suites - Miami Airport / Blue Lagoon

Also Known As:
Hampton Inn & Suites - Miami Airport / Blue Lagoon Hotel
Hampton Inn & Suites - Miami Airport / Blue Lagoon Hotel Miami
Hampton Inn And Suites - Miami Airport / Blue Lagoon
Hampton Inn Miami
Miami Hampton Inn
Address: 777 NW 57th Ave (Red Rd), Miami, FL 33126
Phone Number:
Region: United States > Florida > Miami
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Onsen Hotels in Miami
#5 Family Hotels in Miami
#12 Business Hotels in Miami
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Hampton Inn & Suites Miami Airport hotel is located at the Waterford Corporate Park - Blue Lagoon complex, the perfect location for those visiting Miami for business or pleasure: Located just 5 minutes from Miami International Airport, 15 minutes from Downtown Miami, Brickell, Coral Gables, Coconut Grove and Doral. The Port of Miami is just a few miles from our door. Close to the Dolphin Mall, International Mall, Dadeland Mall & Aventura Mall and the South Florida Beaches. ... more   less 
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