I had a 27 hour flight trip from HK to Miami and checked in about 6pm on a weekday to spend 4 nights. I was told that the hotel was full and they only had 1 room for me. I was given the key to a room, although clean was the size of a shoebox and was costing me USD 249 per night!. Being tired i didnt question this until the next morning. I checked my doumentation and I had booked and pre-paid for 4 nights a "Kingbed study suite" which this room was definately not! On questioning this with the receptionist I was told that they only provide the room that has been ordered and booked. The discussion got quite heated and it was obvious they were not going to change my room. I asked what room they had given me and they said a King Standard and when i showed them my booking confirmation of a "King study suite" they reluctantly backed down and provided the room i ordered. No refund was offered or given on the one night in the shoebox.
The rooms were clean and breakfast was typical American......self service, bagels, eggs and hash browns etc however, you have to eat everything with plastic cutlery and drink in take away apper cups. At USD 249 per night this was very expensive for what it is. Free shuttle bus was convenient.
- Official Description (provided by the hotel):
- The Hampton Inn & Suites Miami Airport hotel is located at the Waterford Corporate Park - Blue Lagoon complex, the perfect location for those visiting Miami for business or pleasure: Located just 5 minutes from Miami International Airport, 15 minutes from Downtown Miami, Brickell, Coral Gables, Coconut Grove and Doral. The Port of Miami is just a few miles from our door. Close to the Dolphin Mall, International Mall, Dadeland Mall & Aventura Mall and the South Florida Beaches. ... more less
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- Also Known As:
- Hampton Inn & Suites - Miami Airport / Blue Lagoon Hotel Miami
- Hampton Inn And Suites - Miami Airport / Blue Lagoon
- Hampton Inn Miami
- Miami Hampton Inn