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“As I Expected” 5 of 5 stars
Review of Hampton Inn & Suites - Miami Airport / Blue Lagoon

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Hampton Inn & Suites - Miami Airport / Blue Lagoon
2.5 of 5 Hotel   |   777 NW 57th Ave (Red Rd), Miami, FL 33126   |  
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Ranked #11 of 129 Hotels in Miami
GreenLeadersGold level
Wichita, Kansas
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“As I Expected”
5 of 5 stars Reviewed November 13, 2012

Our choice of preference on hotel is the Hampton Inn & Suites when we travel. They NEVER let us down and neither did this one. The breakfast was excellent as usual the beds very comfortable for my aching back. We arrived after the last shuttle and the hotel picked up the cost by following their directions. The front desk was extremely helpful in our preparation for our cruise the next morning. The hotel is very secure. The location is not intended for family fun, but great for a night or two when travelling further whether by air or sea.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristianRiofrio, General Manager at Hampton Inn & Suites - Miami Airport / Blue Lagoon, responded to this review, December 24, 2012
Dear Joyce,

Thank you for your kind comments about the service you were provided during your recent stay. I am happy to see that you are pleased with our reliability and consistency when it comes to making our guests happy. We appreciate your loyalty and look forward to having you again during your next Miami trip.

Christian J. Riofrio
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,453 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (130)
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English first
Bartlett, Illinois
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 10, 2012 via mobile

When we arrived at the airport, we got in late and were told we may have to just take a cab because the shuttles only ran until 1am, but we ended up being able to snag one of the last shuttles to the airport. We were less than impressed with the neighborhood (bars on windows, children begging in the streets, etc).

We had our room upgraded to a suite which was nice and big (also very clean).

We stayed on (and paid extra for) a 'stay and cruise' package and they took good care if us going to the port. They gave us a receipt for both the trip to the port and had us fill out return information so they could pick us back up after the trip.

When we arrived back at the port after the cruise, we were told we had not paid for a return trip and had to pay an additional $10 per person.

  • Stayed November 2012
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristianRiofrio, General Manager at Hampton Inn & Suites - Miami Airport / Blue Lagoon, responded to this review, December 24, 2012
Dear Wormypoojr,

I appreciate you taking the time to tell us your thoughts regarding your recent stay at our property. I am glad to see that you enjoyed your complimentary upgrade to one of our spacious suites for the night before your cruise. Our Stay & Cruise package is convenient because it includes long-term parking for up to 14 nights and one-way transfer for 2 people to the Port of Miami. Typically the company we work with will offer return service back to the hotel, however we advise guests to arrange this privately to better arrange pickup times with the drivers. I am sorry if this portion was misleading, and I will pass your comments along to the shuttle company.

I thank you again for all your comments as every review helps us become a better hotel. We look forward to being your hotel of choice when traveling to Miami.

Christian J. Riofrio
General Manager
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Newmarket, Canada
Senior Contributor
38 reviews 38 reviews
32 hotel reviews
Reviews in 31 cities Reviews in 31 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed November 8, 2012

Stayed Oct 20 and left car for 6 nights. Parking was inside and secure. Also included the best buffet breakfast of our 2 week trip from Toronto. The included one way port shuttle was right on time. The front desk staff was friendly and helpful. A number of places to eat are within walking distance. Upon our return the car was fine and we used the free lobby internet again before leaving.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristianRiofrio, General Manager at Hampton Inn & Suites - Miami Airport / Blue Lagoon, responded to this review, December 24, 2012
Dear Joe and Peggy,

Thank you for reviewing your recent visit at our property. I am happy to see that our convenient Stay & Cruise package amenities were perfect for your travel needs. I will be passing along your praises to the rest of the team during our next meeting. We appreciate your loyalty and look forward to welcoming you back to Miami soon.

Christian J. Riofrio
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stafford, England
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 8, 2012

We stayed here on our first night in the USA. After a long trip we were tired, so was pleased to get a very warm welcome at the desk. He explained everything clearly and politely. He gave us menus for take always nearby we could get food from.

We had a king bed suite which was a huge room, with good facilities. Clean and comfortable. You had to use yur room key to get up in the lift which made it more secure.

I didn't go in the pool but it looked nice. Breakfast was good and included in the price as was a very good wifi connection.

Checkout was just as quick and again polite friendly staff.

Room Tip: The suites are very big so treat yourself
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Borup, Denmark
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed November 5, 2012

Upon arrival in Miami we stayed one night before starting a 2 week vacation in Florida. We are travelling with a disabled person in a wheelchair. At first we were given a room with beds for only 3 people (1 king bed and one extra bed) and we are 2 adults and a teenager of 15. The explanation was that it was the only room with a wheelchair accessible bathroom. We were then given a room with 2 queen beds which was what we had asked for in the first place. Due to renovation the elevator didn't stop on the second floor which is where the breakfast room is. When asked how we were going to get our disabled son to the breakfast room the staff at the front desk only answered that the didn't know - not very helpful! He tried climbing the stairs from the first floor but the breakfast room smelled of dust and paint so we decided to go out for breakfast. We were not impressed with the hotel and quite frankly were not looking forward to spending our last night there when returning to Miami for our retur flight to Europe.
But when we returned we were pleasantly surprised. Everything worked and the breakfast room was nice and clean. The staff were helpful and let us check out late.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristianRiofrio, General Manager at Hampton Inn & Suites - Miami Airport / Blue Lagoon, responded to this review, December 24, 2012
Thank you for taking the time to review your stays at our hotel. I am happy to see that you were able to enjoy your return trip at our property once the renovation was complete. Thank you for bearing with us in the meantime, and I look forward to welcoming you personally if your travel brings you back to the Magic City.

Christian J. Riofrio
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sioux Falls, South Dakota
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 5, 2012

Great place to stay at if you havean overnight conection. the staff waas friendly, easy fast check-in . Free breakfast was excellent. They have great suttle sevice to and from airport. I would stat at this hotel any time I have a layover in Maima.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 3, 2012 via mobile

Fast van service to hotel. Excellent front desk staff. Any questions we had they had great answers. Friendly!! Great breakfast on a Saturday morning to tide us over till dinner on our cruise. Minor issue with our room was dealt with great professionalism, promptly and manager on duty ( Victoria ) even called us on a Saturday morning to ask if everything was ok.
Service was above and beyond what we expected. I only remember 2 names Valerie and Alex I know I'm forgetting someone but everyone did a great job and this will now be "our" hotel whenever we take a cruise!! Hampton Inn should be proud of this location!!

Stayed November 2012, traveled with friends
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites - Miami Airport / Blue Lagoon

Address: 777 NW 57th Ave (Red Rd), Miami, FL 33126
Phone Number:
Location: United States > Florida > Miami
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Green Hotel in Miami
#6 Family Hotel in Miami
#8 Romantic Hotel in Miami
#9 Business Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites - Miami Airport / Blue Lagoon 2.5*
Number of rooms: 149
Official Description (provided by the hotel):
The Hampton Inn & Suites Miami Airport hotel is located at the Waterford Corporate Park - Blue Lagoon complex, the perfect location for those visiting Miami for business or pleasure: Located just 5 minutes from Miami International Airport, 15 minutes from Downtown Miami, Brickell, Coral Gables, Coconut Grove and Doral. The Port of Miami is just a few miles from our door. Close to the Dolphin Mall, International Mall, Dadeland Mall & Aventura Mall and the South Florida Beaches. ... more   less 
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Also Known As:
Hampton Inn And Suites - Miami Airport / Blue Lagoon
Hampton Inn & Suites - Miami Airport / Blue Lagoon Hotel Miami
Hampton Inn Miami
Miami Hampton Inn

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