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“Happy Guest” 5 of 5 stars
Review of Hampton Inn Miami-Coconut Grove/Coral Gables

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Hampton Inn Miami-Coconut Grove/Coral Gables
2.5 of 5 Hotel   |   2800 Southwest 28th Terrace, Coconut Grove, Miami, FL 33133 (Coconut Grove)   |  
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Ranked #15 of 129 Hotels in Miami
GreenLeadersSilver level
atlanta, United States
1 review
“Happy Guest”
5 of 5 stars Reviewed March 14, 2014

Happy Guest The staff treats me as a number one customer everytime...The location is perfect for my needs..The breakfast food is above average quality for "free"... The nighttime activities during happy hour is also above average.... Love this hotel and love the staff....Will definitely be going back on repeat occasions....

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, General Manager at Hampton Inn Miami-Coconut Grove/Coral Gables, responded to this review, July 11, 2014
Dear Mark P,

Thank you so much for taking the time to review your stay at Hampton Inn Coconut Grove/Coral Gables. We strive in providing great and consistent customer service aka hamptonality to all of our guests and your review shows that we are succeeding. We are happy to hear you enjoyed the complimentary breakfast & our Manager's reception of food & drinks every Tuesday and Wednesday evening. We look forwarding to welcoming you back next time you’re in town.

Sincerely

Miguel Velasquez
General Manager
Hampton Inn Coconut Grove/Coral Gables
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759 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
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English first
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
110 helpful votes 110 helpful votes
3 of 5 stars Reviewed March 12, 2014

Design a better wheelchair-accessible room. The roll-in shower flooded. Not a little, but nearly a half inch in the entire bathroom in very little time. It was NOT a clogged drain, it was faulty design and the lack of a floor drain in the bathroom outside the shower to address this issue. Also, the accessible room was in a corner that required 2 doors to be opened. While this made it quiet, this is a horrible design for a wheelchair user. My wheelchair using wife could not move independently to and from the room because of this design flaw. This is horrible because we were staying during house renovations and she needed to get to work on time. We commend Hampton for having a roll-in shower room with 2 beds, but it must design a better room, roll-in shower, backup floor drain -- common in European wet room bathroom designs. Also, the raised area in the lobby with plug in for laptops is not accessible. The lowered tables did not have the same convenient plug in space for mobile devices. Finally, while the property has a decent amount of wheelchair-accessible spaces, it does a poor job of policing its spots -- as we found the spaces constantly filled by cars with no disabled parking placards or license plates. We are journalists who write about accessibility and would love to meet with a Hampton regional representative to talk about universal, barrier-free design.

  • Stayed March 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albany, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 8, 2014

Good value for a clean and comfortable hotel. Safe and secure +free parking. Numerous cameras gave a safe feeling. Breakfast area clean, free and decent quality. Basically just good price for what you received in a large city like Miami. Would return on next visit

  • Stayed March 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, General Manager at Hampton Inn Miami-Coconut Grove/Coral Gables, responded to this review, July 11, 2014
Dear 43HughB,

We are pleased that you enjoyed your stay at the Hampton Inn Coconut Grove/Coral Gables. We strive to provide outstanding service and appreciate your comments. We hope to see you again if your travels bring you to our area.

Sincerely,

Miguel Velasquez
General Manager
Hampton Inn Coconut Grove/Coral Gables
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Zotique, Canada
1 review
5 of 5 stars Reviewed March 2, 2014

I had no choice but to stay overnight. I didn't regret with the quality of service and cleanliness. The staff were friendly. The breakfast included with the room was better than average. If I had to reserve a hotel room under the same circumstances or if I had a planned vacation in the vicinity of the city of Miami, I would have to say that I would choose Hampton Inn again.

  • Stayed February 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, General Manager at Hampton Inn Miami-Coconut Grove/Coral Gables, responded to this review, March 6, 2014
Dear Costas B,

Thank you for your comments and ratings regarding your recent stay with us. We are glad you found out about our hotel's cleanliness, friendliness and quality of service first hand. As you said our breakfast buffet has a broad selection of items including fruits, breads, and hot food for all tastes.

We love having you here. Come back soon!


Sincerely,


Miguel Velasquez
General Manager
Hampton Inn Coconut Grove/Coral Gables
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Port Saint Lucie, United States
1 review
5 of 5 stars Reviewed March 1, 2014

Super snacks, beer and wine at 5 Mon-Thur. Live Music, friendly staff. Loved this place. We walked to a restaurant around the corner and had a good meal at a fair price. The location just off US 1 made it easy to get on and off I-95.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, General Manager at Hampton Inn Miami-Coconut Grove/Coral Gables, responded to this review, March 6, 2014
Dear Chet D,

Thank you for noting the cleanliness, friendliness, comfortable surroundings and the great location of our hotel. We are glad you enjoyed the complimentary drinks, appetizers, and great Latin Jazz Sounds of Hampton Inn Coconut.

We hope to see you soon!


Sincerely,

Miguel Velasquez
General Manager
Hampton Inn Coconut Grove/Coral Gables
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Deltona, United States
1 review
4 of 5 stars Reviewed February 27, 2014

Went for the first time to Miami with my family. Took the risk of booking a room in the Hampton. It was worth the price. I enjoyed my stay in there hotel. I would definitely recommend it to family and friends.

  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, General Manager at Hampton Inn Miami-Coconut Grove/Coral Gables, responded to this review, March 6, 2014
Dear Walter O,

Thank you for your recent stay with us, and for taking the time to post your reviews and ratings. We are glad to know you enjoyed your stay with us and that you have added us to your list of recommended places to stay.

We sincerely hope you visit us again soon!



Cordially,

Miguel Velasquez
General Manager
Hampton Inn Coconut Grove/Coral Gables
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Key West, Florida
Top Contributor
78 reviews 78 reviews
23 hotel reviews
Reviews in 37 cities Reviews in 37 cities
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed February 24, 2014 via mobile

We stayed here one night while shopping for cars in the area. This is a great little hotel, complete with friendly service up front and a hot, free breakfast. The room was clean and comfortable, and it was great to have free parking right there on site. The "Grove" is right down the street for endless shopping and restaurants, or there are a couple nice restaurants within walking distance. If in the same area, I would not hesitate to book this hotel again.

Stayed February 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, General Manager at Hampton Inn Miami-Coconut Grove/Coral Gables, responded to this review, February 26, 2014
Dear Paul S,
We are glad you found our hotel to be clean, conveniently located and with great and friendly customer service. We are also glad you enjoyed the free cofee, free breakfast, and free parking, value added services that make us unique in the area. Thank you for taking the time to let us know about your stay with us.
We love having you here! Comeback soon!

Sincerely,

Miguel Velasquez
General Manager
Hampton Inn Coconut Grove/Coral Gables
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Miami-Coconut Grove/Coral Gables

Address: 2800 Southwest 28th Terrace, Coconut Grove, Miami, FL 33133
Phone Number:
Location: United States > Florida > Miami > Coconut Grove
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Green Hotel in Miami
#11 Romantic Hotel in Miami
#13 Family Hotel in Miami
#18 Business Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Miami-Coconut Grove/Coral Gables 2.5*
Number of rooms: 135
Official Description (provided by the hotel):
The best hotel value in Miami-Coconut Grove/Coral Gables. Located directly across from MetroRail station, walking distance of Coconut Grove and minutes from Coral Gables, downtown business districts. Our 135 deluxe guestrooms are spacious, comfortable, our amenities include Free High-Speed internet access, Free "On The House" Hot Breakfast, Free local calls, FREE parking, business center, 32" LCD TV's w/extended cable, free in-room movies, voice mail, pool/whirlpool, fitness center, meeting rooms, microwaves/refrigerators also available in some rooms. ... more   less 
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Also Known As:
Hampton Inn Miami-Coconut Grove/Coral Gables Hotel Miami
Hampton Inn Coral Gables
Hampton Inn Coconut Grove
Coconut Grove Hampton Inn

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