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“Helpful Staff, warm ambience” 5 of 5 stars
Review of Hampton Inn Miami-Coconut Grove/Coral Gables

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Hampton Inn Miami-Coconut Grove/Coral Gables
2.5 of 5 Hotel   |   2800 Southwest 28th Terrace, Coconut Grove, Miami, FL 33133 (Coconut Grove)   |  
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Ranked #14 of 130 hotels in Miami
Chicago, United States
1 review
“Helpful Staff, warm ambience”
5 of 5 stars Reviewed August 18, 2013

Hotel is conveniently located, you don't need a car to get around! Extremely helpful staff and are wiling to go an extra mile to help. Very satisfied. Complimentary breakfast and internet is an added bonus. Value for money. Definitely recommended!!!

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, General Manager at Hampton Inn Miami-Coconut Grove/Coral Gables, responded to this review, August 26, 2013
Dear Mohini S,

Thank you so much for taking the time to post your great ratings and comments regarding your stay with us. I am so glad you are satisfied not only with the convenient location, but also with the service disposition of our staff, and the free amenities we offer to add value to your stay.
Thanks for recommending us, and hope you visit us again in the nearby future.

Sincerely,

Miguel Velasquez
General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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699 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
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English first
Belem, PA
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 17, 2013

Very quiet hotel with a very convenient location.Free parking and breakfast.The room was very very spacious and clean.The staff excellent.I would return with no doubt.Recommend.Also there is a swimming pool good for kids.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, General Manager at Hampton Inn Miami-Coconut Grove/Coral Gables, responded to this review, August 25, 2013
Dear Claudio T,

Thank you for the awesome ratings and comments. We strive to provide each and everyone of our guests with a clean room, comfortable and safe surroundings, and friendly yet technically correct service. We are glad you got to experience all of these at our hotel in such a way that you would recommend us to others. We truly appreciate it.

Comeback to see us again when you visit South Florida.

Sincerely,

Miguel Velasquez
General Manager
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Venice, Florida
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed August 16, 2013

This hotel is very well situated for business in downtown Miami, without feeling too urban. I have been coming here for a few years, and appreciate the consistent quality of the facility and the staff.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, General Manager at Hampton Inn Miami-Coconut Grove/Coral Gables, responded to this review, August 25, 2013
Dear Dru G,

Thank you once again for making us your home away from home, and for taking the time to post your ratings and review. As you noted our hotel is conveniently located, offering easy access to leisure and business locations in Miami, Coral Gables, South Miami, and Key Biscayne. Thank you also for noting the friendly quality of service of our team members, and the quality of the hotel over all.

Comeback Soon!

Sincerely,

Miguel Velasquez
General Manager
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Top Contributor
50 reviews 50 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 14, 2013

Staff was very helpful. Free parking a big plus. Easy drive into coconut grove area but not that close where you could walk. Very clean. Breakfast buffet better than most I've seen. Restaurants close by. Overall was a very positive stay.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, General Manager at Hampton Inn Miami-Coconut Grove/Coral Gables, responded to this review, August 25, 2013
Dear Andy2551,

Thank you for your great ratings and your feedback posted on tripadvisor. I am glad to know our team members were very helpful, and that you found our rooms to be clean. I am also glad you got to enjoy the free parking and breakfast, which I am sure added value to your stay with us.

Comeback to visit us next time you are in the area.

Sincerely,

Miguel Velasquez
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kaneohe, Hawaii
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 14, 2013

Really nice place for the money. Have stayed at worse places for twice the price. Spacious rooms with huge modern bed, upgraded bath with rain shower and granite, flat screen large TV with HBO, nice breakfast buffet, onsite parking easy access to US1 and local attractions. I would definitely stay here again if visiting the Coconut Grove/Coral Gables area.

  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, General Manager at Hampton Inn Miami-Coconut Grove/Coral Gables, responded to this review, August 25, 2013
Dear sandtourist,

Thank you so much for your outstanding ratings and comments about our hotel. I am glad you found us to be of great value and that you got to take advantage of the free parking, which makes us unique in the area. I am also glad you found our hotel to be comfortable and convenient.

See you soon!

Miguel Velasquez
General Manager
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Montreal, Canada
Contributor
19 reviews 19 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed August 14, 2013

I was pleasantly surprised by this hotel. The rooms are large and comfortable. Staff are exceptionally kind and helpful. And the location works - not the most exciting area of Miami but the hotel is close to a rail station which makes it easy to get around. Environmentally-aware guests may cringe from the mountain of styrofoam and plastic used in the breakfast buffet.
But my only trouble was a noisy, malfunctioning A/C in my room. The staff reassigned me to another room straight away and offered a restaurant gift card for the bother, which was appreciated. And there's free coffee in the lobby to boot.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, General Manager at Hampton Inn Miami-Coconut Grove/Coral Gables, responded to this review, August 25, 2013
Dear fjelgar,

Thank you for taking the time to post your reviews and ratings of your recent stay with us. I am glad to know that you were pleasantly surprised with the hamptonality of our staff, as well as with the comfort of our rooms and location of our hotel. I am sorry the AC unit in your first room did not work adequately, our maintenance department were advised of it as soon as you were moved in order for it not to inconvenience the next guest. We are about to start our perfect mix lobby renovation, which include participation in an extensive recycling program for the foam plates and plastic silverware (they are recycled, you may have noticed they were beige and not white) the brand currently uses in all of Hampton hotels. This will make us a lot more environmentally friendly than we currently are.

Comeback to visit us soon, we love having you here!

Sincerely,
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Quito, Ecuador
1 review
5 of 5 stars Reviewed August 13, 2013

This hotel offers great value for the price. Clean, no-nonsense accommodations, helpful staff and free parking and breakfast makes it ideal. Air conditioning in the lobbey and restaurant could be less freezing.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, General Manager at Hampton Inn Miami-Coconut Grove/Coral Gables, responded to this review, August 20, 2013
Dear Magdalena B,

Thank you so much for your feedback> We are extremely glad that you enjoyed your stay with us and that you found our services and accommodations to be of great value. Providing each and every one of our guests with clean rooms, comfortable and safe surroundings, and frienly service is our daily goal and knowing that we accomplished that during your stay with us brings a smile to our faces. Please comeback soon to visit.


Sincerely,

Miguel Velasquez
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hampton Inn Miami-Coconut Grove/Coral Gables

Address: 2800 Southwest 28th Terrace, Coconut Grove, Miami, FL 33133
Phone Number:
Location: United States > Florida > Miami > Coconut Grove
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Romantic Hotel in Miami
#10 Family Hotel in Miami
#16 Business Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Miami-Coconut Grove/Coral Gables 2.5*
Official Description (provided by the hotel):
The best hotel value in Miami-Coconut Grove/Coral Gables. Located directly across from MetroRail station, walking distance of Coconut Grove and minutes from Coral Gables, downtown business districts. Our 135 deluxe guestrooms are spacious, comfortable, our amenities include Free High-Speed internet access, Free "On The House" Hot Breakfast, Free local calls, FREE parking, business center, 32" LCD TV's w/extended cable, free in-room movies, voice mail, pool/whirlpool, fitness center, meeting rooms, microwaves/refrigerators also available in some rooms. ... more   less 
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Also Known As:
Hampton Inn Miami-Coconut Grove/Coral Gables Hotel Miami
Hampton Inn Coral Gables
Hampton Inn Coconut Grove
Coconut Grove Hampton Inn

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