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“Great Location!” 4 of 5 stars
Review of Hampton Inn Miami-Coconut Grove/Coral Gables

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Hampton Inn Miami-Coconut Grove/Coral Gables
2.5 of 5 Hotel   |   2800 Southwest 28th Terrace, Coconut Grove, Miami, FL 33133 (Coconut Grove)   |  
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Ranked #13 of 131 hotels in Miami
San Juan, Puerto Rico
Senior Contributor
45 reviews 45 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
“Great Location!”
4 of 5 stars Reviewed July 15, 2013 via mobile

This Hampton has a great location. Whether you are in Miami on vacation, a cruise or for work; it is centrally located. The staff is incredibly friendly. However, I would like to point out to the management that I said "good morning" on 3 different occasions to the housekeeper on the 5th floor and she never even attempted to recognize my existence (I stayed from July 12th to the 15th).

Our room was clean and very comfortable. I would definetly stay here again when visiting Miami.

Stayed July 2013, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, General Manager at Hampton Inn Miami-Coconut Grove/Coral Gables, responded to this review, July 29, 2013
Dear HyperGirl76,

Thank you so much for taking the time to post your review and ratings of your recent stay with us.
Thank you for noting the cleanliness and location of our hotel, but most importantly the hamptonality of our team members. I am sorry about the room attendant who ignored you, I have personally addressed the issued. Thank you for the loyalty and contact us directly at the hotel when you are coming back, we will be more than happy to be your hosts once again.

Sincerely,

Miguel Velasquez
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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613 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • Dutch first
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English first
Coconut Grove, FL, United States
1 review
3 of 5 stars Reviewed July 15, 2013

Avg. quality stay. Staff was very good though. Fitness center was not in good condition. They need to do more with that. Managers reception was well tended and staff was helpful. Fitness center treadmill is almost unuseable.

  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, General Manager at Hampton Inn Miami-Coconut Grove/Coral Gables, responded to this review, July 29, 2013
Dear Paul S B,

Thank you for posting your reviews and ratings of our hotel. Thank you for noting the customer service disposition of our staff, and the job performed by our Mnager's reception attendant. I am sorry you did not find our fitness center up to standard, we are currently looking to upgrade, some of the cardio equipment and that should be completed by September 30th, 2013. We hope to serve you again in the near future.

Sincerely,


Miguel Velasquez
General Manager
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Winter Springs, United States
1 review
3 of 5 stars Reviewed July 14, 2013

If you are here for business or just need a quick clean place to stay the night this hotel is adequate, but if you are staying several days and spending any kind of time in the room, they are small and outdated except for the bathrooms which have been upgraded, and are decent. Pool area is VERY small, which is common I understand in the Miami area. Only about 6 lounge chairs available out there and you can hardly even walk around them to get past the ones on the side. If you plan to walk around Coral Gables, plan to drive your car down there and pay for parking because even though the hotel claims it is walking distance its got to be over a mile, spotty sidewalks and not well lit at all. As for parking down there the earlier you go the less expensive it is. We arrived around 6 on one night and we found parking for $4.

  • Stayed July 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, General Manager at Hampton Inn Miami-Coconut Grove/Coral Gables, responded to this review, July 29, 2013
Dear Stacey E,


Thank you for taking the time to submit your ratings and comments to TripAdvisor. We truly appreciate your feedback, and will take your comments into consideration to improve our product and services for guests that are staying an extended period of time. We hope you will give us the opportunity to serve you again.

Sincerely,

Miguel Velasquez
General Manager
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Atlanta, Georgia
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 12, 2013

We normally stay on South Beach when visiting the area, but decided to experience a different part of Miami and save a little money. We spent time at the marina on Bayshore Drive during our stay, and were happy to learn that this hotel was than a 5-minute drive away.

The Hampton Inn in Coconut Grove did not disappoint. The lobby, dining area and room were very clean, and the bed was wonderful. Our room was located on the "highway side" of the building, but we didn't notice any outside noise. The complimentary breakfast, internet and PARKING were great and provided an excellent value. Hats off to the ladies working the breakfast shift! They did their job with pride and kept the food plentiful and tidy. The hotel also presented a complimentary "happy hour" in the afternoon when we were there and offered soft drinks, beer, wine, yummy meat and cheese deli trays and more!

I can enthusiastically recommend the Hampton Inn in Coconut Grove as great hotel option in Miami. We will be back. This property is everything they advertise and more!

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, General Manager at Hampton Inn Miami-Coconut Grove/Coral Gables, responded to this review, July 25, 2013
Dear Tap49Dancer,

Thank you for the outstanding reviews and ratings regarding your recent stay with us. I have to say that it is a great feeling when our guests let us know we had exceeded their expectations. I will make sure to let our Breakfast hostesses about your review. A clean room, comfortable and safe surroundings, accompanied by a friendly service is what we are all about, and what we strive to provide to each of our guests. Thank you in advance for the recommendations, and please come back again, we love having you here!

Sincerely,

Miguel Velasquez
General Manager
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Deland, United States
1 review
5 of 5 stars Reviewed July 12, 2013

The hotel was immaculate and well kept. It was the best value in the area as we compared to other hotels. Breakfast was good. Room and facilities were well kept. Definitely worth the price. Lot was locked at night which was nice. Close to all areas and U of M.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, General Manager at Hampton Inn Miami-Coconut Grove/Coral Gables, responded to this review, July 25, 2013
Dear Robert E

Thank you for taking the time to let us know about your recent stay with us. Thank you also for noting our cleanliness and great conditions of our property. We are proud to hear that you found us to be of great value, which is our ultimate goal in order to enhance our guest loyalty. We offer free breakfast, free WIFI, free parking, as you noted, the BEST VALUE in town. We look forward to hosting you again during your next visit to South Florida.

With pleasure,

Miguel Velasquez
General Manager
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Tampa, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed July 8, 2013

Fantastic hotel located near cruise terminal of Miami. Cruise package includes free parking and shuttle to the port saving $20/day parking fee. Walking distance to shops bars and restaurants. We have a great time and would definiatly stay again when sailing from Miami

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, General Manager at Hampton Inn Miami-Coconut Grove/Coral Gables, responded to this review, July 25, 2013
Dear Bob N,

Thank you for letting us know about your recent stay with us. We are so happy that you found us, and that you will think of us next time you sail from the cruise capital of the world. Check out www.hamptoninncoconutgrove.com for special packages and added ammenities.

See you soon!

Miguel Velasquez
General Manager
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DFW
Top Contributor
116 reviews 116 reviews
21 hotel reviews
Reviews in 32 cities Reviews in 32 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed July 6, 2013

I stayed here during a conference and have no complaints at all! The room was very clean and comfortable. The bathroom had a nice long countertop. The beds were comfortable with a clean duvet cover. There was a desk and a large television, and a coffee maker, etc. Everything necessary for a comfortable stay. What really made it nice was the free hot breakfast with a lot of choices. Each day there was an egg and meat selection. The location was good because it was a short walk to Coconut Grove and the waterfront areas, and only one block to the train station.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, General Manager at Hampton Inn Miami-Coconut Grove/Coral Gables, responded to this review, July 25, 2013
Dear SusanDFW,

Thank you for telling us about your stay with us. We are glad to know you found us to be clean, comfortable, and conveniently located with great service. We are also glad you got to enjoy the free breakfast, and that its broad selection was more than enough for you.We look forward to hosting you again during your next visit to South Florida.

Truly,

Miguel Velasquez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hampton Inn Miami-Coconut Grove/Coral Gables

Also Known As:
Hampton Inn Miami-Coconut Grove/Coral Gables Hotel Miami
Hampton Inn Miami-Coconut Grove/Coral Gables Hotel
Hampton Inn Coral Gables
Hampton Inn Coconut Grove
Coconut Grove Hampton Inn
Address: 2800 Southwest 28th Terrace, Coconut Grove, Miami, FL 33133
Phone Number:
Location: United States > Florida > Miami > Coconut Grove
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Family Hotel in Miami
#21 Business Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Miami-Coconut Grove/Coral Gables 2.5*
Official Description (provided by the hotel):
The best hotel value in Miami-Coconut Grove/Coral Gables. Located directly across from MetroRail station, walking distance of Coconut Grove and minutes from Coral Gables, downtown business districts. Our 135 deluxe guestrooms are spacious, comfortable, our amenities include Free High-Speed internet access, Free "On The House" Hot Breakfast, Free local calls, FREE parking, business center, 32" LCD TV's w/extended cable, free in-room movies, voice mail, pool/whirlpool, fitness center, meeting rooms, microwaves/refrigerators also available in some rooms. ... more   less 
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