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“Great hotel for UM parents” 4 of 5 stars
Review of Hampton Inn Miami-Coconut Grove/Coral Gables

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Hampton Inn Miami-Coconut Grove/Coral Gables
2.5 of 5 Hotel   |   2800 Southwest 28th Terrace, Coconut Grove, Miami, FL 33133 (Coconut Grove)   |  
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Ranked #13 of 131 hotels in Miami
SoCal
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
“Great hotel for UM parents”
4 of 5 stars Reviewed May 28, 2013

Our son is entering his senior year at the University of Miami and we've stayed at the Hampton Inn MANY times during the past three years. Great UM rate (call hotel direct and ask for it). Nice, updated rooms have always been very clean and well maintained. Staff has been unfailingly friendly and helpful. Location is not actually in Coconut Grove (meaning the shopping/restaurant/entertainment area people think of as Coconut Grove) and there is certainly no picturesque view from the rooms. But there is free parking! Believe me that's rare in this area. Plentiful free breakfast buffet, but personally I prefer a Cuban coffee and empanada from the Shell station across the street. Pollo Tropical is a fast-food place next to the Shell station that's a good choice for a quick meal to take up to your room. If you're looking for a vacation while you visit your UM student, this isn't the place for that. Try the Sonesta Bayfront which actually overlooks Biscayne Bay (but costs twice as much).

Room Tip: Join Hilton Honors and the Hampton may upgrade you to a king room with a refrigerator & microwav...
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, General Manager at Hampton Inn Miami-Coconut Grove/Coral Gables, responded to this review, June 3, 2013
Dear Donna N,

We appreciate the ratings and reviews of your recent stay with us, and most of all we appreciate your loyalty during the past few years. Thank you for noting the value of the services and ammenities we offer, such as the free parking, free breakfast, free WIFI access, and a great location that grants easy access to the near by cities and attractions.
Please contact us directly next time you visit to personally greet you.



SIncerely,

Miguel Velasquez
General Manager
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613 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • Dutch first
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  • French first
  • German first
  • Italian first
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English first
Cape Coral, United States
1 review
5 of 5 stars Reviewed May 25, 2013

We had a fantastic stay for an impromptu stay over. the beds were very comfortable and the morning breakfast is fantastic. Would stay again when in the area. Will also look for other Hampton Inns in other areas.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, General Manager at Hampton Inn Miami-Coconut Grove/Coral Gables, responded to this review, June 3, 2013
Dear Robyn L L ,

First of all thank you for posting your ratings and comments regarding your recent stay with us. We truly appreciate the recommendation, and new loyalty to our brand. I am happy to find out you enjoyed the complimentary breakfast buffet, which carries a broad selection of items to choose from. Thank you also for noting the quality of our bedding, which is always welcomed by our guests.

Comeback to see us soon!


SIncerely,

Miguel Velasquez
General Manager
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Buenos Aires, Argentina
1 review
5 of 5 stars Reviewed May 25, 2013

After International 9 hours flight and check in I had a strong pain because a kidney stone. The people from the front desk call 911 and help me when I came back from Mercy Hospital and help me with my limited mobility during my stay. My appreciation to all the associates from the front desk.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, General Manager at Hampton Inn Miami-Coconut Grove/Coral Gables, responded to this review, June 3, 2013
Dear Luis B,

Thank you so much for taking the time to post your great ratings and appreciation of our team efforts to assist you while staying with us. I am extremely happy that our team members' hamptonality shined at the moment you needed it the most. I will make sure they are recognized adequately.
Come back to see us next time you are in South Florida, we will be more than happy to have you with us.

Sincerely,

Miguel Velasquez
General Manager
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Gulfport, MS
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 23, 2013

We have stayed at this hotel NUMBEROUS times over the past 4 years. My son just graduated from UM so of course we stayed here. I loved the way that the hotel showed their UM Canes pride during graduation. The hotel was decked out in orange and green everywhere. I love the hotel and the staff is always friendly and helpful. However, ever time we have gone the hot tub has been broken. I just find it impossible to believe that as many times as we have stayed here it is ALWAYS broken.
I would recommend this hotel just don't count on using the hot tub.

Room Tip: all rooms are nice and recently remolded. Never stayed in a bad room at this hotel.
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  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, General Manager at Hampton Inn Miami-Coconut Grove/Coral Gables, responded to this review, May 31, 2013
Dear MiamiCanesMom,

Thank you for your feedback, we are sorry for the malfunctioning of the jacuzzi unit, which was temporarily out of order during the month of May, although it is surprising to read that it has occurred everytime you have been here, please contact me directly next time you visit our area in order to make your reservation. As you noted we are proud to be part of the lodging partners of the University of Miami and strive for nothing less than to provide a 100% satisfaction guarantee hassle free stay to each and every 'cane and their families and friends just as we wish to do for everyone of our guests. Thank you for noting the hamptonality of our staff through out the years.
We look forward to welcoming you to our hotel again.

Sincerely,

Miguel Velasquez
General Manager
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comer, United States
1 review
5 of 5 stars Reviewed May 22, 2013

this is a great place to stay there is great security and the staff make sure that all your needs are taken care of they are very knowledgeable of the area when trying to find something or some place you will enjoy your stay and the breakfast is all so great to get you started in the morning

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, General Manager at Hampton Inn Miami-Coconut Grove/Coral Gables, responded to this review, May 31, 2013
Dear Mark J,

Thank you for the awesome ratings and reviews regarding your recent stay with us. I am happy to know that you loved our hotel and that you found it to be safe. I am also glad to hear the display of our hamptonality by every team member, who came across with you. Our breakfast offers a broad variety of items for everyone to enjoy, and I am happy to find out it got you started the right way.
Comeback to visit us again, we love having you here!

SIncerely,


Miguel Velasquez
General Manager
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Columbus, United States
1 review
4 of 5 stars Reviewed May 20, 2013

The hotel was clean and the amenities were good. We had stayed at the Holiday Inn nearest the University of Miami campus before. Wish we would have stayed here those other times as this was much cleaner. Breakfast buffet had good options. Only complaint was that the double bed was too small for

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, General Manager at Hampton Inn Miami-Coconut Grove/Coral Gables, responded to this review, May 31, 2013
Dear Pamela E.

Thank you for your ratings and comments regarding the cleanliness of our hotel and how we stand out from our competition. Thank you also for noting our complimentary buffet breakfast, which offers a broad variety of sustainable items. Thank you for the feedback regarding the size of the double/double beds, I will make sure that queen beds are included in our future renovations plans.

Comeback to visit us soon!

Sincerely,

Miguel Velasquez
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
1 review
4 of 5 stars Reviewed May 18, 2013

Not fancy but a terrific value. Extremely friendly staff with "can do" attitude. And lots of University of Miami 'Cane pride, during graduation weekend (Orange everywhere). Pool and jacuzzi. Rooms were fine and clean. Good breakfast as well as brown bag "to go".

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, General Manager at Hampton Inn Miami-Coconut Grove/Coral Gables, responded to this review, May 20, 2013
Dear Lisa C,

Thanks for posting your reviews and ratings of our hotel and services. I am glad you found our team members' hamptonality to be extremely friendly. Thank you for noting the cleanliness of our rooms and public areas, which as you mentioned were displaying our 'cane pride' to show appreciation to the families of all the new graduates.

Comeback to see us soon!

Sincerely,

Miguel Velasquez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hampton Inn Miami-Coconut Grove/Coral Gables

Also Known As:
Hampton Inn Miami-Coconut Grove/Coral Gables Hotel Miami
Hampton Inn Miami-Coconut Grove/Coral Gables Hotel
Hampton Inn Coral Gables
Hampton Inn Coconut Grove
Coconut Grove Hampton Inn
Address: 2800 Southwest 28th Terrace, Coconut Grove, Miami, FL 33133
Phone Number:
Location: United States > Florida > Miami > Coconut Grove
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Family Hotel in Miami
#21 Business Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Miami-Coconut Grove/Coral Gables 2.5*
Official Description (provided by the hotel):
The best hotel value in Miami-Coconut Grove/Coral Gables. Located directly across from MetroRail station, walking distance of Coconut Grove and minutes from Coral Gables, downtown business districts. Our 135 deluxe guestrooms are spacious, comfortable, our amenities include Free High-Speed internet access, Free "On The House" Hot Breakfast, Free local calls, FREE parking, business center, 32" LCD TV's w/extended cable, free in-room movies, voice mail, pool/whirlpool, fitness center, meeting rooms, microwaves/refrigerators also available in some rooms. ... more   less 
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