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“Clean and fresh” 4 of 5 stars
Review of Hampton Inn Miami-Coconut Grove/Coral Gables

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Hampton Inn Miami-Coconut Grove/Coral Gables
2.5 of 5 Hotel   |   2800 Southwest 28th Terrace, Coconut Grove, Miami, FL 33133 (Coconut Grove)   |  
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Ranked #14 of 130 hotels in Miami
Columbus, United States
1 review
“Clean and fresh”
4 of 5 stars Reviewed May 20, 2013

The hotel was clean and the amenities were good. We had stayed at the Holiday Inn nearest the University of Miami campus before. Wish we would have stayed here those other times as this was much cleaner. Breakfast buffet had good options. Only complaint was that the double bed was too small for

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, General Manager at Hampton Inn Miami-Coconut Grove/Coral Gables, responded to this review, May 31, 2013
Dear Pamela E.

Thank you for your ratings and comments regarding the cleanliness of our hotel and how we stand out from our competition. Thank you also for noting our complimentary buffet breakfast, which offers a broad variety of sustainable items. Thank you for the feedback regarding the size of the double/double beds, I will make sure that queen beds are included in our future renovations plans.

Comeback to visit us soon!

Sincerely,

Miguel Velasquez
General Manager
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702 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
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English first
New York City, New York
1 review
4 of 5 stars Reviewed May 18, 2013

Not fancy but a terrific value. Extremely friendly staff with "can do" attitude. And lots of University of Miami 'Cane pride, during graduation weekend (Orange everywhere). Pool and jacuzzi. Rooms were fine and clean. Good breakfast as well as brown bag "to go".

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, General Manager at Hampton Inn Miami-Coconut Grove/Coral Gables, responded to this review, May 20, 2013
Dear Lisa C,

Thanks for posting your reviews and ratings of our hotel and services. I am glad you found our team members' hamptonality to be extremely friendly. Thank you for noting the cleanliness of our rooms and public areas, which as you mentioned were displaying our 'cane pride' to show appreciation to the families of all the new graduates.

Comeback to see us soon!

Sincerely,

Miguel Velasquez
General Manager
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Raleigh, North Carolina, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 18, 2013

Stayed may 12th to 15th hotel is up to date all room are newly refurbished and clean price was great and the location even better 15 min's to beach or down town, staff are super friendly. I came here to meet my new wife's family first time in Miami, Wifi worked fine with my iPhone to stream from hulu plus, it was a great place to stay. We are coming back in August and we will stay here again.

If this hotel was being refurbished it now done all guest areas are up to date.

Room Tip: Coral Bagels on 2750 SW 26th Av is a great local restaurant "meet the local pepole". As yo...
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  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, General Manager at Hampton Inn Miami-Coconut Grove/Coral Gables, responded to this review, May 20, 2013
Dear Ken H,

Thank you for taking the time to post your great review and ratings regarding your recent stay with us. Thank you for noting the friendly disposition of our team members, along with the cleanliness and great location, which grants easy access to the cities of South Miami, Cora Gables, Downtown Miami, Miami Beach and Key Biscayne. I am glad you noted that our recent badwidth upgrade was acceptable for you to downstream the information you needed on your phone.

Thanks again, and we will see you in August!


Sincerely,

Miguel Velasquez
General Manager
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Hoboken, United States
1 review
3 of 5 stars Reviewed May 7, 2013

It's a standard Hampton Inn. Decent value, good location, parking and breakfast included. Downside: A/C doesn't turn off & it gets really cold in the room. The window doesn't open, so if you don't like full blast A/C in your face, this is a problem. Also, doesn't have bandwidth necessary to handle number of guests, especially at night, which diminishes the value of the free internet.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, General Manager at Hampton Inn Miami-Coconut Grove/Coral Gables, responded to this review, May 20, 2013
Dear Diana B,

Thank you for taking the time to provide us with your valuable feedback. I am sorry we were unable to provide you with the quality of amenities and service you deserved during your recent stay. We apologize for the malfunctioning AC unit and have reported your concerns to our maintenance team. We will be sure to address the issues with the room amenities and hope you will consider giving us a second chance if you return to the area.

Kind regards,

Miguel Velasquez
General Manager.
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Belleville, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 6, 2013

We had called last minute, after being so disappointed at a B&B where we had made a reservation and it was filthy and not safe. They were so helpful and cheerful when we checked in. The room was so clean and smelled great. We felt safe and they were very close to the port of Miami where we began our cruise. I would recommend this hotel! Breakfast was great and plenty of choices. Pool was clean. Room was huge and very clean.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, General Manager at Hampton Inn Miami-Coconut Grove/Coral Gables, responded to this review, May 20, 2013
Dear Deborah R,

Thank you for posting your awsome review and ratings regarding your recent stay with us. I am glad to find out we were able to assist you in such a moment of need. Thank you for noting the hamptonality of our team members, the clean rooms and the safe sorroundings of our hotel, which is something that we focus on day in and day out. We appreciate the recommendation.
Comeback soon!

Sincerely,

Miguel Velasquez
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Itu, SP
Top Contributor
130 reviews 130 reviews
49 hotel reviews
Reviews in 38 cities Reviews in 38 cities
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed May 5, 2013 via mobile

Stay there for 5 nights with my wife,
Rooms are renewed, bathroom adequated, parking OK and a very good breakfast
Bad points were the very very cold air conditioning and the internet that never worked properly

  • Stayed April 2013
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, General Manager at Hampton Inn Miami-Coconut Grove/Coral Gables, responded to this review, May 7, 2013
Dear Eduba101


Thank you very much for taking the time to provide your ratings and comments to TripAdvisor. Your comments will certainly help us to make sure our guests' needs are met. I'm sorry to hear about the room temperature and spotty wireless internet connectivity. We are working with our maintenance team and service provider to address your concerns and hope you'll come back for a much more comfortable experience.

Kind regards,


Miguel Velasquez
General Manager
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Agawam, Massachusetts
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 4, 2013

For my wife and I, a hotel room is a place to sleep when vacationing. Hampton Inn Miami-Coconut Grove/Coral Gables was ideal. It was very close to the MetroRail which runs directly from the airport and took us to Marlins Stadium and other locations. Just one block from VERY busy Rt. 1, the hotel is on a rarely traveled side street so safe and quiet. The room was standard, but clean and well kept. The complimentary breakfast was varied, including waffles, eggs (I think), fresh fruit, and more.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, General Manager at Hampton Inn Miami-Coconut Grove/Coral Gables, responded to this review, May 7, 2013
Dear John B,

Thank you for taking the time to post your ratings and comments regarding your recent stay with us.
Thank you also for noting the cleanliness and safe surroundings of our hotel, which offers easy access to many leisure and business destinations in the Miami Dade area, including the cities of Coral Gables, and South Miami, Little Havana, and the beaches at Key Biscayne.

Comeback to see us soon!

Cordially,


Miguel Velasquez
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hampton Inn Miami-Coconut Grove/Coral Gables

Address: 2800 Southwest 28th Terrace, Coconut Grove, Miami, FL 33133
Phone Number:
Location: United States > Florida > Miami > Coconut Grove
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotel in Miami
#9 Romantic Hotel in Miami
#16 Business Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Miami-Coconut Grove/Coral Gables 2.5*
Official Description (provided by the hotel):
The best hotel value in Miami-Coconut Grove/Coral Gables. Located directly across from MetroRail station, walking distance of Coconut Grove and minutes from Coral Gables, downtown business districts. Our 135 deluxe guestrooms are spacious, comfortable, our amenities include Free High-Speed internet access, Free "On The House" Hot Breakfast, Free local calls, FREE parking, business center, 32" LCD TV's w/extended cable, free in-room movies, voice mail, pool/whirlpool, fitness center, meeting rooms, microwaves/refrigerators also available in some rooms. ... more   less 
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Also Known As:
Hampton Inn Miami-Coconut Grove/Coral Gables Hotel Miami
Hampton Inn Coral Gables
Hampton Inn Coconut Grove
Coconut Grove Hampton Inn

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