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“New Year in Miami” 4 of 5 stars
Review of Hampton Inn Miami-Coconut Grove/Coral Gables

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Hampton Inn Miami-Coconut Grove/Coral Gables
2.5 of 5 Hotel   |   2800 Southwest 28th Terrace, Miami, FL 33133 (Coconut Grove)   |  
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Ranked #12 of 113 Hotels in Miami
Certificate of Excellence
GreenLeadersSilver level
Jacksonville, Florida
Senior Contributor
41 reviews 41 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
“New Year in Miami”
4 of 5 stars Reviewed February 1, 2013

We stayed here for New Year for 2 nights and it was really good value for that time of year. It's close to the Coconut Grove area that has a few bars and restaurants and it's a short drive to downtown and South Beach. The room was nice enough, spacious with a big bathroom, perfect for what we needed. It was a bit of a nightmare finding taxis to take us downtown on New Year's Eve but then it is the busiest night of the year so that can be excused. Free WiFi is always good too.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, General Manager at Hampton Inn Miami-Coconut Grove/Coral Gables, responded to this review, February 15, 2013
Dear RossMcA,


Thank you very much for selecting our hotel to spend the new year's celebration, and for taking the time to rate your stay with us. Thank you for noting our great location wich provides easy access to South Beach, Key Biscayne, Downtown Miami, and other cities in the vicinity. We sincerely hope you comeback to see us soon, be it for business or pleasure.

With Pleasure,

Miguel Velasquez
General Manager
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989 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
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  • German first
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English first
Hanson, MA
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed January 31, 2013

We stayed 2 nights using a group rate and felt it was a terrific value. The room was large, clean, updated and quiet, even located right next to the elevator. The breakfast was extensive and the complimentary coffee, tea and cookies in the evening was a nice touch! Parking was free, the pool area was nice and the location is not too far from the airport and the Coconut Grove downtown area. Hotel staff were courteous and friendly.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, General Manager at Hampton Inn Miami-Coconut Grove/Coral Gables, responded to this review, February 18, 2013
Dear vmcrisp,

Thank you very much for making our hotel your home away from home during your recent visit to Miami, and for taking the time to give us such great ratings and feedback. Thank you for noting our great location and the additional services and ammenities we offer at no cost to our valued customers. Our staff are very appreciative of your comments, and needless to say that We loved having you here and certainly hope you comeback to see us next time you are in town, be it for business or pleasure.

Sincerely,


Miguel Velasquez
General Manager
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San Salvador
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 24, 2013

The hotel was OK, near the grove, not far from key Biscayne. Most of the hotel charge you additional fees for the parking, internet and breakfast but everything was "free" at the Hampton (you don´t have to pay anything else). The hot breakfast was OK or you could grab an on the go bag.

Room Tip: Ask for a room far from the elevator
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  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, General Manager at Hampton Inn Miami-Coconut Grove/Coral Gables, responded to this review, February 15, 2013
Dear David G,

Thank you very much for making us your home away from home during our sisit to South Florida, and for taking the time rate your stay in our hotel. Thank you for noting our great location and the additional services and ammenities we offer at no cost to our valued customers. We sincerely hope you comeback to see us next time you are in town be it for business or pleasure.

Thanks again,

Miguel Velasquez
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Quebec, Canada
Contributor
16 reviews 16 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 24, 2013

The Hampton Inn in Coconut Grove was a very comfortable hotel. The best part is that from Miami International airport all you have to do is take the train (that leaves from the terminal) and go eight stops. The Coconut Grove station is 200 meters from the hotel. Costs $2.00 each it bits the $35-$45 (depending on traffic) that you would pay for a taxi and takes less than 20 minutes.

Unfortunately, the girl at the desk did not know that and just by luck we found the train.

The hotel is clean and comfortable however, try to book a room with odd numbers, those rooms face the back of the hotel and not the highway. Even on the sixth (top most) floor, I woke up a few time when those sports bikes passed by.

Breakfast is OK but for that price I would expect more. If you go for a cruise, they have a shuttle that takes you to the port of Miami for $10 each at 11:30. It's a bargain considering a taxi would cost double that. Just make sure you inform the front desk that you would need it.

It leaves only once a day at 11:30 but you do not really need to be there before that.

The price, however, was much higher than we wanted to pay and the value is not really there. at $179+tax ($202) it's a very expensive stay at an not more than an average hotel.

Room Tip: Book odd number rooms so you don't face the highway or you will not sleep well. Like most hotels...
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  • Stayed January 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, General Manager at Hampton Inn Miami-Coconut Grove/Coral Gables, responded to this review, January 28, 2013
Dear Motti B,

Thank you for your review. We do all we can to create a great experience for each of our guests; actively looking for ways keep costs low and offer enhanced services for comfort and convenience. This includes the shuttle service and convenient transportation for cruise patrons. I have shared your feedback regarding the metro rail information with our front desk agents and will have a couple of them actually take it to advise our guest appropriately. I appreciate your review as it provides valuable feedback to update and enhance our offerings. The next time you are in the area, please consider staying with us at again.

Warm regards,

Miguel Velasquez
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Midlands
Top Contributor
121 reviews 121 reviews
22 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed January 17, 2013

We had a good stay just before New Years. Hotel was very busy but reception staff had always got time to answer our questions and call taxis etc for us. It is approx mile walk to Coco Walk where all the restaurants and bars are. We walked during the day but chose to take a cab after dark, The pool area is nice and clean. Breakfast is complimentary and perfectly adequate. We knew we were a long way from south beach and made a conscious choice to stay at the grove but be aware of your location. If you have no car or want a break from driving use the hop on hop off bus - you can catch it at Coco walk

Room Tip: all rooms seem the same - we traveled with friends and their room elsewhere in the hotel was identic...
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, General Manager at Hampton Inn Miami-Coconut Grove/Coral Gables, responded to this review, January 28, 2013
Dear Jasper20,


Thank you so much for choosing to stay with us, and for taking the time rate your recent stay in our hotel. Thank you for noting our great location, close to restaurants, shops and easy to access public transportation. Thank you for commenting on the service provided by our reception staff. I am glad that you got to enjoy the pool and the complimentary breakfast .

Come back to see us again! We love having you here!

Sincerely,

Miguel Velasquez
General Manager
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Sarasota, Florida
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed January 10, 2013

Every January, a group of friends and I run the Ragnar Relay from Miami to Key West. The past two years (2012 & 2013), we have stayed at the Hampton Inn Coconut Grove. They have been very accommodating with the reservations, room selection, happy hour, and even putting out an early breakfast since our team had to be at the start line at 4 a.m. this year. We plan to be back next year for Ragnar FLK 2014!

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, General Manager at Hampton Inn Miami-Coconut Grove/Coral Gables, responded to this review, January 28, 2013
Dear lizmoney4,

Thank you so much for choosing to stay with us, and for taking the time rate your recent stay in our hotel. I am glad you found our services to be great an accommodating. I hope you got to enjoy the early breakfast.

We love having you here! See you in 2014!

Sincerely,

Miguel Velasquez
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Deer Park, il
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 9, 2013

We stayed here for five nights in August 2012 while moving our daughter in for her freshman year at University of Miami. This was a very popular hotel during freshman orientation week - the university had even arranged a visit by Sebastian (who came with several handlers to keep the big bird on schedule) for photo-ops during breakfast one morning and the lobby was decorated with balloons and streamers in the []_[]'s colors.

Breakfast was excellent with lots of hot and cold options; every morning during our stay the hot dishes were different. Since we flew in from Illinois we had lots of shopping to do to get everything our daughter needed for her dorm room so we weren't in the hotel much; we really just slept there every night and headed out for the day after breakfast so we didn't see the pool, etc. There is a Pollo Tropical right across the street which we stopped at several times. "Berries" is just around the corner and highly recommended - we ate dinner there twice.

There isn't much else in the immediate area - it's not situated on one of those streets lined with hotels surrounded by restaurants that you typically see; it's just kind of sitting there by itself a block from Dixie Highway with a residential area behind it. There are a few random businesses nearby but this is not the kind of area where you walk out the front door and stroll around the neighborhood checking out shops and restaurants. As a result the Hampton is a real bargain in the context of the other choices close to the university - $99 a night during our off-season stay! Parking in the secure lot was free, which is very unusual in the area. We had previously stayed at two Courtyards in the area neither of which had free breakfast or parking. There is a metrorail stop nearby - the Coconut Grove station - we didn't use the metrorail during this trip since we had a car but with the recent extension of the metrorail to MIA that would make this location very convenient for air travelers who don't want to rent a vehicle.

We'd shopped Amazon for some bulky college essentials just prior to our trip and had those items shipped directly to the Hampton. Love that Amazon Student Prime! We called in advance to ask the hotel to be on the lookout for our boxes and the front desk staff was very helpful with receiving and storing the packages which arrived a few days before we did and were waiting for us when we checked in.

Our room was just fine - nothing fancy, though I believe I read they are in the process of redecorating. It was large enough to allow a rollaway bed (at no charge - which our daughter used the first night of our stay before she moved into her dorm room) without feeling totally cramped. The room had a microwave and mini-frig but we didn't use these since we really weren't in the room at all except to sleep, spending our days hitting TGT and BBB, picking up more boxes full of items we'd shipped from home to a local Fed Ex Office that were waiting for us when we arrived in town, and then unpacking it all into a tiny dorm room. It was really surprising to see all that stuff disappear into such a small space - thankfully there are generously sized closets in the []_[]'s freshman dorms.

We did have a glitch with the hotel's internet access. I'd read in reviews here on tripadvisor that the hotel's wi-fi was slow, especially on upper floors, but then forgot to request a low floor at check-in and the internet was indeed very very slow. I saw a hotel manager's response to another review here that mentioned the same problem around the time of our stay - it sounded like the hotel was working on the issue so I'm assuming that problem has been resolved by now. The only other shortcoming I noticed was garbage piling up on top of overloaded trash receptacles outside the elevators on our floor the first few evenings. We did hear that the hotel was completely full that week though - the crowds just got ahead of the maintenance staff's ability to keep up.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, General Manager at Hampton Inn Miami-Coconut Grove/Coral Gables, responded to this review, January 28, 2013
Dear illinoismom93

Thank you so much for choosing to stay with us, and for taking the time rate your stay in our hotel. Thank you for noting our great location in addition to the cleanliness and comfort of our rooms. I am glad that you got to enjoy the breakfast and complimentary parking. I am also glad you mentioned and hopefully got to laugh at the legendary "Sebastian The Ibis" which was glad to come and greet a new generation of students and parents. We have ordered an upgrade of our internet circuit and that should installed in a few days.

Come back to see us again! We love having you here!

Sincerely,

Miguel Velasquez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Miami-Coconut Grove/Coral Gables

Address: 2800 Southwest 28th Terrace, Miami, FL 33133
Phone Number:
Location: United States > Florida > Miami > Coconut Grove
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Green Hotel in Miami
#11 Family Hotel in Miami
#11 Romantic Hotel in Miami
#14 Business Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Miami-Coconut Grove/Coral Gables 2.5*
Number of rooms: 135
Official Description (provided by the hotel):
The best hotel value in Miami/Coconut Grove-Coral Gables. Located directly across from MetroRail station, walking distance of Coconut Grove and minutes from Coral Gables, downtown business districts. Our 135 deluxe guestrooms are spacious, comfortable, our amenities include Free High-Speed internet access, Free "On The House" Hot Breakfast, Free local calls, business center, 37" LCD TV's w/extended cable, free in-room movies, voice mail, pool/whirlpool, fitness center, meeting rooms, microwaves/refrigerators also available in rooms. ... more   less 
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Also Known As:
Hampton Inn Miami-Coconut Grove/Coral Gables Hotel Miami
Hampton Inn Coral Gables
Hampton Inn Coconut Grove
Coconut Grove Hampton Inn

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