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Hampton Inn Miami-Coconut Grove/Coral Gables: Traveler Reviews

2.5 of 5
2800 Southwest 28th Terrace, Coconut Grove, Miami, FL 33133 (Coconut Grove)
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Hampton Inn Miami-Coconut Grove/Coral Gables
Ranked #15 of 131 hotels in Miami
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375 reviews from our community

Traveler rating
    146
    186
    31
    9
    3
See reviews for
Families
119
 
Couples
110
 
Solo
29
 
Business
59
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Betim, MG
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
“New Hotel”
3 of 5 stars Reviewed December 9, 2012

It's a new hotel and the room was confortable and cleaned.

It's a nice hotel although the location that is not as good as I expected. It l should see before.

I just can complain about the atendent, l arrive 12:00 and ask if they had an availible room, they told me to wait. When it past two hours I went to front desk and the little girl said that l should wait for a while, I freaked out.

If you coming to Florida and will be in Miami just one night, don't do it. Stay all vacation in Orlando and go directly to the MIA Airport. You'll lost your time in Miami.

Room Tip: It's look like you shouldn't get roons from the first floor.
See more room tips
  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask Calheira about Hampton Inn Miami-Coconut Grove/Coral Gables
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, General Manager at Hampton Inn Miami-Coconut Grove/Coral Gables, responded to this review
December 18, 2012
Dear Calheira,
Thank you for taking the time to share your feedback with us, we appreciate that you chose to stay with us. I'm very sorry if any of our staff members were anything less than helpful. I've addressed this with them but apologize for your experience. We hope you will give us another chance to show you what our friendly staff and Hamptonality is all about.

Warm regards,


Miguel Velasquez
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NYC
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
“Great value if interested in area”
4 of 5 stars Reviewed December 9, 2012

I like Coral Gables ,Coconut Grove and easy access to Cuban restaurants on calle 8. I do not care to be near the beach. This hotel was perfect for me. Free parking, free breakfast, internet,clean room but must drive a bit to beach

Room Tip: No restaurant no room service
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask DIPLOMAT1126 about Hampton Inn Miami-Coconut Grove/Coral Gables
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, General Manager at Hampton Inn Miami-Coconut Grove/Coral Gables, responded to this review
December 19, 2012
Dear DIPLOMAT1126,
thank you for the ratings and comments regarding your stay with us. I am glad that you got to take advantage of all the complimentary ammenities and services we offer our guests. Thank you also for noting our great location granting easy access to the cities of South Miami, Coral Gables, and Downtown Miami. Even though South Beach is about 20 minutes away, the beaches at Key Biscayne are a lot closer. Give them a try next time you come visit us.

Sincerely,

Miguel Velasquez
General Manager
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Bay Area
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Excellent choice”
5 of 5 stars Reviewed December 4, 2012

We stayed at Hampton Inn on Nov.29 returning from Key West to Miami. The location was very convenient for completing our sightseeing in Southern Florida. Vizcaya Museum and Gardens were 6 minutes drive from the Hampton Inn, and a charming restaurant El Carajo International Tapas and Wines was within 5 minutes drive.
Coco Walk, Miami's open-air shopping, dining, and entertainment destination is also within 5 minutes drive, and the Miracle Mile in Coral Gables is not far away either.
The price was very reasonable for the services this hotel provides: free parking, excellent free breakfast, the size of the room, its cleanliness, the comfort of sleep.
We would definitely stay again if in the area. Before leaving Miami, we had a chance to recommend this hotel to the strangers at the gas station who were looking for a nice and inexpensive place to stay.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Belbri about Hampton Inn Miami-Coconut Grove/Coral Gables
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, General Manager at Hampton Inn Miami-Coconut Grove/Coral Gables, responded to this review
December 19, 2012
Belbri,

Thank you for taking the time to rate your recent stay with us and for awarding us with such oustanding comments and ratings. We are glad you found our location to be perfect to complete all of your leisure activities. Thank you for the recommendations and really hope to see you again.

Sincerely,

Miguel Velasquez
General Manager
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London
Top Contributor
77 reviews 77 reviews
17 hotel reviews
Reviews in 31 cities Reviews in 31 cities
36 helpful votes 36 helpful votes
“Good price and location”
4 of 5 stars Reviewed November 24, 2012

If you don't want to pay the higher prices of Miami Beach this is a good place to stay. Its only 20 minutes drive from South Beach - except in the evening rush hour, the price is reasonable for Miami, the rooms are a good size and we loved the enormous shower. The front desk desk give excellent service and there is plenty to eat at breakfast. It is also very close to good restaurants. Berries on the corner really is excellent - the Italian next door is empty so maybe treat with care, and you are 2-3 minutes from a small mall with more restaurants including a Cheesecake Factory.
On the downside: The aircon and fridge in the room were SO noisy we had to turn both off at night as our first night was very disturbed and we just couldn't match up the commitment to environmental initiatives shown on the notices in the bathroom with all the disposable cutlery and crockery at breakfast. They all get thrown in the general trash bins and presumably sent off to landfill. How green is that?
Overall though its a good hotel and we would definitely stay again

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by hamman1 for Miami
Ask hamman1 about Hampton Inn Miami-Coconut Grove/Coral Gables
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, General Manager at Hampton Inn Miami-Coconut Grove/Coral Gables, responded to this review
December 18, 2012
Dear hamman1,

Thank you for taking the time to rate your recent stay with us, and for providing us with valuable feedback. I am glad to find out you enjoyed our great location and the value of your stay. We are currently implementing a three phase renovation plan, which includes replacement of AC units, a whole new look in our lobby, and new bedroom furniture. I also apologize that our recycling program is not in full effect, we are looking to expand on that as soon as our Perfect Mix Lobby renovation is completed in 2013.

Come back to see us next time you are in the area.

Sincerely,

Miguel Velasquez
General Manager
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Raleigh, NC
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Can't go wrong w this hotel.”
5 of 5 stars Reviewed November 24, 2012

We love this hotel and stay here at least twice a year for the past several years. We are in Miami often to visit my parents, who live in a small house nearby. This hotel is clean & recently updated, the staff is friendly, our kids love the pool and hot tub. And the breakfast (included) has everything you'd want from Greek Yogurt to make-you-own waffles. We like that the parking is free (try finding that on a downtown or beach hotel), great location, updated showers. And a happy hour hors'd in the afternoon. Can't go wrong!

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask TBK19 about Hampton Inn Miami-Coconut Grove/Coral Gables
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, General Manager at Hampton Inn Miami-Coconut Grove/Coral Gables, responded to this review
December 1, 2012
Dear TBK19,

Thank you for making us you home away from home, when you visit your parents in Miami.
Thank you also for the great reviews and ratings of our hotel. I will share your comments with our associates because it is this kind of recognition and feed back that really fuel our morale to continue to provide outstanding customer service. Please come back soon, we love having you here!


Sincerely,

Miguel Velasquez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Miami-Coconut Grove/Coral Gables

Also Known As:
Hampton Inn Miami-Coconut Grove/Coral Gables Hotel
Hampton Inn Miami-Coconut Grove/Coral Gables Hotel Miami
Hampton Inn Coral Gables
Hampton Inn Coconut Grove
Coconut Grove Hampton Inn
Address: 2800 Southwest 28th Terrace, Coconut Grove, Miami, FL 33133
Phone Number:
Region: United States > Florida > Miami > Coconut Grove
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Family Hotels in Miami
#30 Business Hotels in Miami
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The best hotel value in Miami-Coconut Grove/Coral Gables. Located directly across from MetroRail station, walking distance of Coconut Grove and minutes from Coral Gables, downtown business districts. Our 136 deluxe guestrooms are spacious, comfortable, our amenities include Free High-Speed internet access, Free "On The House" Hot Breakfast, Free local calls, FREE parking, business center, 32" LCD TV's w/extended cable, free in-room movies, voice mail, pool/whirlpool, fitness center, meeting rooms, microwaves/refrigerators also available in some rooms. ... more   less 
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Hampton Inn Miami-Coconut Grove/Coral Gables
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