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Hampton Inn Miami-Coconut Grove/Coral Gables: Traveler Reviews

2.5 of 5
2800 Southwest 28th Terrace, Coconut Grove, Miami, FL 33133 (Coconut Grove)
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Hampton Inn Miami-Coconut Grove/Coral Gables
Ranked #15 of 131 hotels in Miami
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374 reviews from our community

Traveler rating
    146
    186
    30
    9
    3
See reviews for
Families
118
 
Couples
110
 
Solo
29
 
Business
59
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
London
Top Contributor
77 reviews 77 reviews
17 hotel reviews
Reviews in 31 cities Reviews in 31 cities
36 helpful votes 36 helpful votes
“Good price and location”
4 of 5 stars Reviewed November 24, 2012

If you don't want to pay the higher prices of Miami Beach this is a good place to stay. Its only 20 minutes drive from South Beach - except in the evening rush hour, the price is reasonable for Miami, the rooms are a good size and we loved the enormous shower. The front desk desk give excellent service and there is plenty to eat at breakfast. It is also very close to good restaurants. Berries on the corner really is excellent - the Italian next door is empty so maybe treat with care, and you are 2-3 minutes from a small mall with more restaurants including a Cheesecake Factory.
On the downside: The aircon and fridge in the room were SO noisy we had to turn both off at night as our first night was very disturbed and we just couldn't match up the commitment to environmental initiatives shown on the notices in the bathroom with all the disposable cutlery and crockery at breakfast. They all get thrown in the general trash bins and presumably sent off to landfill. How green is that?
Overall though its a good hotel and we would definitely stay again

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 2 more reviews by hamman1 for Miami
Ask hamman1 about Hampton Inn Miami-Coconut Grove/Coral Gables
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, General Manager at Hampton Inn Miami-Coconut Grove/Coral Gables, responded to this review
December 18, 2012
Dear hamman1,

Thank you for taking the time to rate your recent stay with us, and for providing us with valuable feedback. I am glad to find out you enjoyed our great location and the value of your stay. We are currently implementing a three phase renovation plan, which includes replacement of AC units, a whole new look in our lobby, and new bedroom furniture. I also apologize that our recycling program is not in full effect, we are looking to expand on that as soon as our Perfect Mix Lobby renovation is completed in 2013.

Come back to see us next time you are in the area.

Sincerely,

Miguel Velasquez
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, NC
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Can't go wrong w this hotel.”
5 of 5 stars Reviewed November 24, 2012

We love this hotel and stay here at least twice a year for the past several years. We are in Miami often to visit my parents, who live in a small house nearby. This hotel is clean & recently updated, the staff is friendly, our kids love the pool and hot tub. And the breakfast (included) has everything you'd want from Greek Yogurt to make-you-own waffles. We like that the parking is free (try finding that on a downtown or beach hotel), great location, updated showers. And a happy hour hors'd in the afternoon. Can't go wrong!

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask TBK19 about Hampton Inn Miami-Coconut Grove/Coral Gables
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, General Manager at Hampton Inn Miami-Coconut Grove/Coral Gables, responded to this review
December 1, 2012
Dear TBK19,

Thank you for making us you home away from home, when you visit your parents in Miami.
Thank you also for the great reviews and ratings of our hotel. I will share your comments with our associates because it is this kind of recognition and feed back that really fuel our morale to continue to provide outstanding customer service. Please come back soon, we love having you here!


Sincerely,

Miguel Velasquez
General Manager
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UK
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“Superior to most chain hotels”
5 of 5 stars Reviewed November 22, 2012 via mobile

Second time here, this does seem to be a very well managed hotel. Rooms are clean, free hot drinks and fresh fruit always available,free breakfast.

Location is good for visiting around Miami or Miami Beach. Berries restaurant round the corner is good for dinner.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Graham7 about Hampton Inn Miami-Coconut Grove/Coral Gables
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, General Manager at Hampton Inn Miami-Coconut Grove/Coral Gables, responded to this review
December 1, 2012
Dear Graham7,

Thank you very much for your comments and outstanding ratings of our hotel. I am extremely glad that you have come back to stay with us, and that you found our accommodations to be superior.
I am also glad that you got to enjoy our free buffet breakfast, which is one of the features our guests get to enjoy the most.
Visit us again, We love having you here!


Sincerely,

Miguel Velasquez
General Manager
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Sanford, NC
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Have stayed here over the last 6 years”
4 of 5 stars Reviewed November 21, 2012

I have stayed at this Hampton Inn several times a year over the last 6 years. I travel to Miami for doctor appointments and the Hampton Inn has special rates for patients and their family's. They provide excellent service and provide a very warm receptive atmosphere. The only thing that has changed over the years has been the morning breakfast bar. It has not been as good the last few years as it once had. It is still an excellent value for your money and a friendly environment in which to stay.

  • Stayed November 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask gcapen about Hampton Inn Miami-Coconut Grove/Coral Gables
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, General Manager at Hampton Inn Miami-Coconut Grove/Coral Gables, responded to this review
November 26, 2012
Dear gcapen,

Thank you so much for taking the time to post your comments and ratings of our hotel. We are glad that you have continued to visit us through the years. As you noted we have a partnership with hospitals in the area to provide you with a lot more value. I am a bit surprised that you find the breakfast to be of lower quality than previous year. Our breakfast is at par with our brand standards, but if you have any suggestions please forward them so we can bring them to the attention of our corporate office. Come back to visit us soon to enjoy the great restaurants in the area, the beaches at Key Biscayne, or to enjoy a baseball game or watch the Miami Heat, we promise it will only be minutes from our hotel.
We love having you here!

Sincerely,


Miguel Velasquez,
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Great choice”
5 of 5 stars Reviewed November 11, 2012 via mobile

Got special price but for handicapped access room. Great value!Only clear difference was no-tub shower with wall mounted hand-held shower. Downgraded for fair water pressure, but excellent temp. Large, clean room. No-pillowtop bed, perfect for me, not as much for wife. Free hot breakfast included seasoned scrambled eggs yesterday, and cheese omelettes today- both very good- as well as usual flip-over waffles, bagels, oatmeal, fruit. Good coffee, several choices of tea. Didn't walk the area, easy drive to Coconut Grove complex and to Miami. In room wireless, and HBO on HD 32" LG were nice.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask gajaybird about Hampton Inn Miami-Coconut Grove/Coral Gables
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, General Manager at Hampton Inn Miami-Coconut Grove/Coral Gables, responded to this review
November 26, 2012
Dear gajaybird,

Thanks on behalf of everyone here for your outstanding ratings and nice comments regarding your stay with us. Our accesscible rooms are as nice in size and cleanliness as every other room in our hotel, I apologize that you found the water pressure not at par. We are glad you got to enjoy the complimentary breakfast, and its broad choices, which is the most popular feature with our guests. As you noted our hotel has easy access to Downtown Miami, the cities of Coral Gables and South Miami, Brickle Business district and the beaches at Key Biscayne.
Come back to visit us, we love having you here!

Sincerely,


Miguel Velasquez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Miami-Coconut Grove/Coral Gables

Also Known As:
Hampton Inn Miami-Coconut Grove/Coral Gables Hotel Miami
Hampton Inn Miami-Coconut Grove/Coral Gables Hotel
Hampton Inn Coral Gables
Hampton Inn Coconut Grove
Coconut Grove Hampton Inn
Address: 2800 Southwest 28th Terrace, Coconut Grove, Miami, FL 33133
Phone Number:
Region: United States > Florida > Miami > Coconut Grove
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Family Hotels in Miami
#30 Business Hotels in Miami
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The best hotel value in Miami-Coconut Grove/Coral Gables. Located directly across from MetroRail station, walking distance of Coconut Grove and minutes from Coral Gables, downtown business districts. Our 136 deluxe guestrooms are spacious, comfortable, our amenities include Free High-Speed internet access, Free "On The House" Hot Breakfast, Free local calls, FREE parking, business center, 32" LCD TV's w/extended cable, free in-room movies, voice mail, pool/whirlpool, fitness center, meeting rooms, microwaves/refrigerators also available in some rooms. ... more   less 
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