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“Exceptional Location - Terrific Value” 5 of 5 stars
Review of Hampton Inn Miami-Coconut Grove/Coral Gables

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Hampton Inn Miami-Coconut Grove/Coral Gables
2.5 of 5 Hotel   |   2800 Southwest 28th Terrace, Coconut Grove, Miami, FL 33133 (Coconut Grove)   |  
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Ranked #17 of 129 Hotels in Miami
GreenLeadersSilver level
Tampa
Top Contributor
87 reviews 87 reviews
27 hotel reviews
Reviews in 40 cities Reviews in 40 cities
72 helpful votes 72 helpful votes
“Exceptional Location - Terrific Value”
5 of 5 stars Reviewed May 13, 2012

I have stayed at this location for 14 days so far in 2012 and still can't find anything too negative. Yes, it is a still just a Hampton, but at the top of the Hapmton scale.

For business south of MIA, this location is very good. Access to the goodies in Coconut Grove and the Gables is very easy. Rooms are clean and the facility is relatively new. The staff tends to be young and very friendly.

As is the case with most South Forida motels of all brands, the guest room AC and Wi Fi are weak, but survivable.

Tamara, the guest greeter, said hello every morning at breakfast and reminded me how much my business was appreciated. She also gave me a gift bag with snacks, wine and candy; not typical for any Hampton. They have a happy hour two nights of the week with decent appetizers, beer and wine. Unusual for Hamptons in my experience.

My favorite fast food, Pollo Tropical is less that 100 yards away. Good, Great and world class restaurants are a very short drive. Close to UM, Key Biscayne, and Downtown Miami.

This Hampton ower has several locations in South florida and they all tend to be better then Hampton flagged motels in the area. I will be back, and look forward to the stay.

Thank-you Coconut Grove Hampton



Overall, a very solid

  • Stayed February 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Hampton Inn Miami-Coconut Grove/Coral Gables, responded to this review, July 15, 2012
Dear DPB23,

Thank you for taking the time to post your review of our services and location. I am happy to read that our staff although young are providing the level of great service you expect from our brand.
We love our repeat guests and offer them a little something extra to make you feel special. I am glad you get to enjoy our Manager's reception every time you stay with us.

Comeback to see us soon.

Sincerely,

Miguel Velasquez
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775 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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English first
Venice, Florida
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed May 12, 2012

I have stayed here several times, and this hotel is consistently a good value. There are very helpful staff, a clean, attractive physical plant and very good breakfast and happy hour amenities. Since I travel for business, all I want is a place that is attentive to my needs, not a lot of luxury, and this facility provides that in a friendly, comfortable setting.

  • Stayed May 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, General Manager at Hampton Inn Miami-Coconut Grove/Coral Gables, responded to this review, June 4, 2012
Dear Dru G,

Thank you very much for your loyalty, and for taking the time to post this great review of your experiences with our service. Please let us know before your next arrival if you are in need of anything in particular and we will make it happen.

Thank you again.


Miguel Velasquez
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Auckland Region, New Zealand
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 10, 2012

This is a great hotel if you don't want to pay the prices of South Beach but want to be within a short drive away.

A typical Hampton Inn, was clean no complaints wiith that, a couple of nice little extras such as their happy hour where they put on some free food and drink in the afternoons. You also get free wifi and buffet breakfast.

I would stay hear again if I was in Miami

  • Stayed May 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, General Manager at Hampton Inn Miami-Coconut Grove/Coral Gables, responded to this review, June 4, 2012
Dear Fox1985_12,
Thank you for your kind reviews of our hotel. We are glad to know that our services are up to par with your expectations of cleanliness from our great brand. I am also glad you enjoyed our appetizers and early evening drinks during our Manager's reception, a feature many of our guests love about our hotel. We love having you here, so comeback to see us next time you are in Miami.

With pleasure,

Miguel Velasquez
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Florianopolis, SC
Top Contributor
50 reviews 50 reviews
26 hotel reviews
Reviews in 25 cities Reviews in 25 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed May 9, 2012

I had stayed in other Hamptons before and know they usually offer great service and a fair price, and this hotel is no different.

Apparently it has been recently renovated and it shows, nearly everything looks new and clean. The room was spacious and comfortable, although I have two small complaints: the A/C is quite noisy, and the beds and pillows weren't the greatest (we had double beds in our room and they seemed a little too small, I recommend getting a queen bed if it's not much more expensive).

The free breakfast is great with a lot of options: fruit, yogurt, waffles, pastries, bagels, cereal. They also offer free parking, LCD TV with some HD channels and free wi-fi in the room, but the connection is SLOW.

I recommend this hotel if you're looking for something not too expensive and yet not too far from some of the attractions in Miami.

  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, General Manager at Hampton Inn Miami-Coconut Grove/Coral Gables, responded to this review, June 4, 2012
Dear Joseotavio,

Thank you for taking the time to post a review about your stay with us. We are glad you enjoyed your stay, and were able to take advantage of our hot buffet breakfast, which most of our guest do. We have included an upgrade to queen beds for our double rooms in our future property inprovement plan, along with an upgrade to our WIFI circuit to improve. I am dissapointed to hear that your AC unit was still noisy, since we have switched most of them and have installed an energy efficiency system. We will look into improving the quality of our pillows, which currently meet our corporate standards.

We hope to see you again during your next visit to Miami. We love having you stay with us.


Sincerely,

Miguel Velasquez
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Houston, Texas
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed April 28, 2012

We impressed by the staff who asked several times if they could "go the extra mile" to satisfy us. And they did a great job. Nice hotel-spotless, good parking, security, quiet, Over the top breakfast buffet was a real surprise.
We'd say it was the best hotel value we ever experienced except for two things:
Drinking cups were of paper.. sustainable but cold drinks and coffee are best enjoyed in glass or china.
And a couple of the machines in the exercise room were worn and in need of replacement or maintenance.
We will return but might bring a glass and a cup,

  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, General Manager at Hampton Inn Miami-Coconut Grove/Coral Gables, responded to this review, June 4, 2012
Dear SunGod21,

Thank you very much for your great review of our hotel. We are glad you enjoyed your stay. We are in the process of upgrading our fitness center, which by Hilton regulation will be completed before the end of the year. No need to carry your mugs or glasses just drop me a note before your next visit and I personally will make sure that mugs and glasses are available in your room. We love having you here and will continue to go the extra mile to make sure you enjoy your future stay with us. I will share your comments with the staff so they will continue to provide excellent service everytime, all the time .

Kind Regards,

Miguel Velasquez
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Brisbane
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 27, 2012

We are a family of 6, that is 2 Grandparents, 2 parents and 2 kids aged 4 and 6. Booked 2 rooms for 1 night in on March 16th and out the next day, for embarkation of our cruise.We found the Hotel to be very central and the free onsite parking was a bonus. The rooms were all neat and clean and we liked the spacious bathrooms. We enjoyed the breakfast included in the tariff and the free Wifi was very useful.
The staff and management are all friendly and assisted us with driving directions to get to the venues we wanted to visit. Overall a good experience.

  • Stayed March 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, General Manager at Hampton Inn Miami-Coconut Grove/Coral Gables, responded to this review, June 4, 2012
Dear Yusef A,

Thank you very much for providing feedback about your past stay with us. We are glad you enjoyed your stay and that you found our hotel to be accommadating. We hope to see you again next time you visit the Miami area.

Sincerly,

Miguel Velasquez
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Sao Paulo
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 25, 2012

Really clean and big rooms, excellent beds and bathrooms, staff sharp, fast and really commited to the guest, great complimentary coffee all day long, and many more reasons to stay over again!!!

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, General Manager at Hampton Inn Miami-Coconut Grove/Coral Gables, responded to this review, April 27, 2012
Querido PedroManciniSaoPaulo,

Receba um abraço de seus amigos em Hampton Inn Coconut Grove.

Thank you for your awesome ratings and comments. We look forward to seeing you again.

Sincerely,


Miguel Velasquez
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Miami-Coconut Grove/Coral Gables

Address: 2800 Southwest 28th Terrace, Coconut Grove, Miami, FL 33133
Phone Number:
Location: United States > Florida > Miami > Coconut Grove
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Green Hotel in Miami
#10 Romantic Hotel in Miami
#12 Family Hotel in Miami
#19 Business Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Miami-Coconut Grove/Coral Gables 2.5*
Number of rooms: 135
Official Description (provided by the hotel):
The best hotel value in Miami-Coconut Grove/Coral Gables. Located directly across from MetroRail station, walking distance of Coconut Grove and minutes from Coral Gables, downtown business districts. Our 135 deluxe guestrooms are spacious, comfortable, our amenities include Free High-Speed internet access, Free "On The House" Hot Breakfast, Free local calls, FREE parking, business center, 32" LCD TV's w/extended cable, free in-room movies, voice mail, pool/whirlpool, fitness center, meeting rooms, microwaves/refrigerators also available in some rooms. ... more   less 
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Also Known As:
Hampton Inn Miami-Coconut Grove/Coral Gables Hotel Miami
Hampton Inn Coral Gables
Hampton Inn Coconut Grove
Coconut Grove Hampton Inn

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