Hotel needs improvement, bad service employees did not reach out to help me with a lot of bags I had. room smelled weird and room needs major remodeling found a roach on my room and could not have the room change, front desk service was horrible the front desk lady I think her name was India Guerrero was so in a rush just to check me in after making me wait so much at the airport to be picked up I was really mad and wanted to take a cab but the only good service was the van shuttle driver he was a young man that I had no intend to talk to he was super nice talked to me about he had come to Miami for school from NJ coming from a nearby town in NJ as well and him being by himself in Florida at age 22 with no family here and how he is still trying to help out his mom from here and pay his rent to get by until he graduates from school that's amazing I was so greatful of how our talk went that by the time I got to the hotel I was calm and had forgot about how much it took to be picked up and tip him cause he knew how to deal with the situation and always smile and apologize for the inconvenience.
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- Also Known As:
- Hampton Inn Miami-Airport West Hotel Miami
- Miami Hampton Inn