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“Superb service!” 5 of 5 stars
Review of Hampton Inn Miami-Airport West

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Hampton Inn Miami-Airport West
2.5 of 5 Hotel   |   3620 NW 79th Avenue, Miami, FL 33166   |  
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Ranked #64 of 129 Hotels in Miami
Kitchener, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Superb service!”
5 of 5 stars Reviewed March 6, 2013

The hotel staff were incredibly helpful, and the hotel amenities are superior. There are large water coolers filled with ice & citrus on the main floor, free wifi, well-stocked and plentiful breakfast with some hot items, and they have a take-away snack bag filled with water, granola bar, muffin and apple. The shuttle service alone is priceless - quick and efficient, and given the traffic in Miami, that is no small thing. I recommend this hotel highly, and have done so to our travel agent as well!

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
R B, Manager at Hampton Inn Miami-Airport West, responded to this review, March 29, 2013
Dear Bonnie S,

Thank you soooo much for taking the time out of your day to produce such a positive and constructive review. I will share this with my staff for sure. I take pride in the fact that we lead a friendly, stellar team here that tries their best to please our guest. It is reviews like these that keep them motivated to do their best....especially when it comes from a guest. I'm glad to see that you like the amenities of the hotel such as the free citrus water, breakfast to-go bags and the free airport shuttle. Again, thank you very much for the time you have taken to complete this survey and we hope to see you again on your next trip to Miami.


Your Friends in Miami,


Rodney G. Bennett
Assistant General Manager
Hampton Inn Miami Airport West
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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347 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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English first
Chicago, Illinois
Top Contributor
209 reviews 209 reviews
71 hotel reviews
Reviews in 111 cities Reviews in 111 cities
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed March 6, 2013

The first thing I noticed was the happy and friendly staff. I came late at night, and they set me up with place the delivered meals, since all the local restaurants adjacent to the hotel were closed.
In the lobby, there are 2 water coolers filled with lemons and oranges, very refreshing.
The newly remodeled lobby and breakfast area is very nice. There was a home made banana cake in the assortment for breakfast. My stay was very quiet, except for the occasional jet noise.
I will be back.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carleton Place, Ontario, Canada
1 review
5 of 5 stars Reviewed February 25, 2013

This is a nice hotel and reasonable for the Miami area. I was working in Miami Beach so it was some commute to get back and forth and was sometimes up to 50 min. Traffic was a little more than i anticipated. The biggest boats show in the world was going on and i was involved in it. could explain the traffic.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tarpon Springs, Florida
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 20, 2013

I travel often and when I accidentally leave something behind it never is normally never seen again. Not at this hotel. The staff went above and beyond by finding the items and helping me get them back.

I thought most of the people staying at the hotel during the week-end we were there will ill mannered but the hotel staff dealt with them without any noticeable complaint. I highly recommend this hotel not because it is any better than other Hampton Inns but because the hotel staff there are just great!

Room Tip: Everything was great except for one night that we stayed in the handicapped room. Room was ok but t...
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  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ontario
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 17, 2013

A GREAT hotel with top-notch amenities and VERY comfortable beds. We were extremely pleased and came back to stay again later. Shuttle service to the airport was prompt and courteous and fully met our needs. Fantastic breakfast included.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Yorkshire
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 13, 2013

A few minutes from the airport this hotel was ideal for us and also had underground parking. The breakfast was excellent and had a large selection to choose from. Reception staff were friendly and very helpful. Rooms were quite small but clean. There wasn’t much to see or do around the hotel other than a few recognised food chains and a Wallgreen’s so we were glad we had a car to be able to drive to other attractions like Miami Beach which was only a few minutes’ drive.

  • Stayed April 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 11, 2013

After a week-long cruise, we stayed here for one night before heading home.
The beds were comfortable! And there is a free shuttle to/from the airport which was superb.
The staff was VERY accommodating; we arrived off the ship and were tired but they did their best to get rooms ready for us quickly. They even sent a shuttle to another nearby Hampton property to retrieve a lost car seat!
I cannot comment on the restaurant as we didn't have breakfast there; our flight left too early.
No gated/locked parking if that is a concern and you are driving.
This is an older hotel. The shower curtain's plastic insert was torn. Some of the carpets have seen better days. A bit run-down looking. But the staff is kind and helpful.
One thing that will make this hotel very hard for me to consider again; the scents. For some unknown reason, housekeeping sprays a very strong smelling spray very frequently. So strong that it brought tears to my eyes and made me cough in the short walk from the front desk to the elevators. My friend who has scent reactions had to scoot up the back stairs! But she didn't completely avoid it. They sprayed that stuff all night long, about hourly. We told the staff and I hope they bring it up with management. I have never stayed in a hotel that was that strongly scented. No clue why it's done. But I do hope they ease up on it.

  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Miami-Airport West

Address: 3620 NW 79th Avenue, Miami, FL 33166
Phone Number:
Location: United States > Florida > Miami
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #64 of 129 Hotels in Miami
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Miami-Airport West 2.5*
Number of rooms: 126
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Also Known As:
Hampton Inn Miami-Airport West Hotel Miami
Miami Hampton Inn

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