The hotel localization is good,near by airport and near by wall- mart,taco bell and the dolphin mall.it's ok to me.The service is average and they have vending machines on the floor with water and soda it was a very good deal.

The rooms at this hotel are furnished rather well, with all the amenities. The beds are very comfortable. They provide a full breakfast daily. That's the good news. Now the bad news, the hotel provided airport shuttle is atrocious. Going to the airport, there is no problem, as the shuttle leaves every hour on the hour. Returning from the airport to the hotel is an entirely different matter. We called at curbside and were told the shuttle is on the way and would be there in fifteen minutes. Thirty five minutes later the shuttle arrived. Halfway to the hotel, the driver gets a telephone call from the hotel and is instructed to go back to the airport and pick up other travelers. Bottom line, we arrived at the hotel one hour and fifteen minutes from when we originally called for pickup

This was the only hotel we could find available, we were staying a night and then leaving for our cruise the next morning.
The van driver that picked us up from the airport, kept driving past us everytime but we laughed that off and thanked him for picking us up.
We ended up in a smoking room, luckily it didn't smell too bad. The beds were standard Hampton ones and the room was ok. You could tell the room had some problems because of the stains on the ceiling. The issue with this hotel is the afternoon - 11pm shuttle driver, he gives the incorrect information ( the man with the mole). He dropped us off at the mall for lunch around 3:30/4 and said when we are ready to call him and he would pick us up. So we called the hotel and they informed us that the shuttle wouldn't be running again until 9pm. Needless to say we had to find a cab and now pay around $20. This wasn't right and I believe the hotel should have compensated us for that!
Breakfast was crazy, not enough seating or food. I asked one of the attendants working for cream cheese and he said no say.. he doesn't know... So I found an Asian woman who looked like a manager, where the cream cheese and other items were and she said they were all out. How do you not have the essentials and you are at least 90% occupied???? This was a dissappointment. Breakfast was not like the other Hamptons and I hope a change happens with their standards. Management needs to step in and see whats going on.
The night auditor was great forget his name but he knows why!!!

We stayed over because is near the airport but we really had a great impression of the hotel staff, they made us feel like if we were home.
The tv remote was not working and in less of 5 minutes they had it fixed.