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“Corporate greed at spring break” 2 of 5 stars
Review of Courtyard Miami Coconut Grove

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Courtyard Miami Coconut Grove
3.5 of 5 Hotel   |   2649 South Bayshore Drive, Miami, FL 33133 (Coconut Grove)   |  
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Ranked #63 of 129 hotels in Miami
Key West
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“Corporate greed at spring break”
2 of 5 stars Reviewed March 25, 2013

I am not disappointed in the hotel room per se.
It's the company's management I have a problem with. To rise prices because we are in spring break is common sense.
It becomes corporate greed though, when room rates almost triple.
I had to go to Miami for an emergency procedure and found most hotels in the vicinity of the clinic either booked or left with their most expensive rooms. The only one who had prices I could even afford was the Marriott.
At least, I hoped, I would have a grand stay...wrong! The hotel has no restaurant and no room service. The room had no bath tub - just a 3" x 3" shower, no mini bar, no safe and was just big enough for a King size bed, no more. The thermostat could not be set to temperature, just on and off.
I had to pay $399.00 per night for this room. I my opinion a price almost three times the normal price.
It goes without saying that I got caught once at a Marriott but never again!

  • Stayed March 2013, traveled solo
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas L, Manager at Courtyard Miami Coconut Grove, responded to this review, April 2, 2013
Hello and thank you for your feedback,
I apologize if the staff did not mention upon check-in. We have a Bistro restaurant directly off the lobby area with a full bar overlooking the pool; we offer a 24 hour market with fresh salads, sandwiches, sweat and salty snacks along with beverages. I will meet with our team to ensure they are pointing all these amenities out upon check-in; all are located directly off the lobby area.
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257 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
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English first
Orlando, Florida
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 9, 2013

Stayed at this hotel 3/3-3/5/13. Front desk staff very nice, gave us a room on the 11th floor with a beautiful view of downtown and the bay. Had a great balcony. Room very clean, spacious and had a small refrigerator. The front desk clerk(Javier) made a reservation for us at the Chart House restaurant across the street and surprised us with a complimentary dessert! The valet staff was very nice as well. Would definitely stay there again when I am in Miami. The price was very good too considering how expensive Coconut Grove/Coral Gable can be.

Room Tip: Ask for a higher floor for better view.
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas L, General Manager at Courtyard Miami Coconut Grove, responded to this review, March 12, 2013
Thank you for taking the time to share with us your feedback, I will be sure to recognize Javier in front of his peers.

We look forward to having the opportunity to have you stay with us in the future

Best
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North Palm Beach
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed February 25, 2013

We stayed for one night and checked in before the Miami Heat game. We requested a high floor with a fridge, and bay view. We were accomodated with all requests. We loaded our beer into the fridge and began our one night vacation.The view was beautiful and the balcony we had was huge because it was a corner room. The middle balconies looked much smaller.The Iphone hookup to play our own music in the clock radio was an unexpected plus!

Valet is not something we normally would do but not having an option forced us to utilize valet. It was kinda nice not having to worry about parking, just drive right up and walk right in. Add $24 on to your room fee when factoring in price. It was worth it though, the valets were helpful and knowledgable about the area, traffic and everything.

Located near everything we wanted to do, it was a 20 min drive with traffic to American Airlines Arena. Right down US1. So easy. Walking distance to Coco Walk and Monty's Restaurant. Slept amazing on the luxurious comfy bed with tons of pillows.
Tried to swim in the pool but it was just too cold even though its "temperture controlled."

Breakfast was so good! We recommend bacon egg cheese sandwiches on artisan rolls and Starbuck's coffee ...helped with slight hangovers ;) We were sad to checkout. We love this hotel and definatly think we found a gem in Miami. Relaxed lush Miami atmoshpere, not harsh ultra-modern look like so many other Miami hotels. We will definatly stay here again!

cons-
$24 mandatory parking fee
pool too cold to swim
small elevators (but who really cares)

Pros-
Clean room
Beautiful room and lobby
Excellent Bay view
MP3-Iphone hookup in radio
Helpful valet staff
Roomy in-room fridge
Luxurious bed and pillows
Location
Breakfast and coffee offerings
Shower water pressure

Room Tip: corner rooms have bigger balconies $20 for bay view so worth it!
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas L, General Manager at Courtyard Miami Coconut Grove, responded to this review, February 26, 2013
Thank you for your feedback, we're happy you enjoyed your stay and appreciate your kind words.

We look forward to your return,

Best
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Tennessee
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 19, 2013 via mobile

Great location. Walk to lots of restaurants and shopping. Rooms were small but adequate. Great water pressure in shower. Valet guys were good and very friendly. Perfect location for art festival. Work out room was okay. Had nice little bistro with good selection but closed at 10:30 am.

  • Stayed February 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas L, Manager at Courtyard Miami Coconut Grove, responded to this review, February 26, 2013
Thank you for your feedback, we appreciate you taking the time to let us know about your stay. We have addressed the elevator issue and they're are operating quicker.

We look forward to your return, please refer to the interent as we offer packages and specials daily

Best,
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Lincolnwood, Illinois
Top Contributor
73 reviews 73 reviews
38 hotel reviews
Reviews in 42 cities Reviews in 42 cities
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed February 12, 2013

Nice location on the edge of Coconut Grove. The hotel is big and seems to cater to your groups, which can make catching the elevator on the morning difficult. The room was comfortable but nothing special. Nice showers. Large pool. I'd stay again if I could get a good rate.

  • Stayed February 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas L, General Manager at Courtyard Miami Coconut Grove, responded to this review, February 19, 2013
Thank you for taking the time to share your feedback, as we come in to the slower season in South Florida we offer very attractive packages we hope you'll try and enjoy in the future

We look forward to your next stay

Best,
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Hyde Park, New York
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 11, 2013

We traveled to Miami for a Thanksgiving Basketball Tournament and this was the host hotel. We thoroughly enjoyed our stay. It was convenient to the University of Miami and the Coconut Grove area has a lot of restaurants and some shopping. It's location is right near the water too, which was an added bonus (but no beach).
Front desk staff were all very professional and helpful with any requests we had. Kudos to the valet guys - they all stepped it up and hustled to get our vans for us (as often as we used them, they deserve a raise!).
The only complaint is that the rooms were small and confined. Not all of them, but some of our players and staff were a little cramped. Otherwise, highly recommend staying there.
Bar is small and has limited hours, but the kitchen has great food!

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas L, General Manager at Courtyard Miami Coconut Grove, responded to this review, February 12, 2013
Thank you for taking the time to share your feedback, we're glad you enjoyed your stay and look forward to your return.

Good luck in the future with the teams accomplishments.
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Oregon
Top Contributor
72 reviews 72 reviews
23 hotel reviews
Reviews in 26 cities Reviews in 26 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed February 3, 2013

Starting with the positive, I found the beds comfortable (I like them on the soft-side) and the shower definitely had enough water pressure - pretty sure it would have been illegal in the Northwest!

I was on the forth floor, which is really the second floor, so I liked that I could avoid the elevator, but that meant no view. Room was quiet until the last night - guess we didn't have neighbors the other nights.

Bathroom was very small. The shower was super loud and put out so much water, it couldn't divert it all.

It had the usual signs about saving the earth and hanging towels and even when I put the sign ON the towel, they still changed them. Big pet peeve.

Restaurant was okay, limited menu, and a bit over-priced with very limited hours.

I was in the hotel for a workshop, and the downstairs conference room was ridiculously loud with the washers going all day just on the other side of louvered doors and huge, mirrored columns throughout. Not an ideal setting.

The staff was nice, and the valets were great, especially Isai.

The walk to Coconut Grove isn't bad and there are great places over there. I would especially recommend LuLu's. Would have eaten there every day if I could. Hotel is located across the street from Fresh Market which is pretty good for quick take.

Room Tip: Upper rooms have a nice view.
See more room tips
  • Stayed January 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas L, Manager at Courtyard Miami Coconut Grove, responded to this review, February 5, 2013
Thank you for your feedback, we take all our feedback serioulsy. I'll be sharing your comments with our team and ensure we correct the items you mentioned.

We look forward to your return

Thanks again.
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Additional Information about Courtyard Miami Coconut Grove

Address: 2649 South Bayshore Drive, Miami, FL 33133
Phone Number:
Location: United States > Florida > Miami > Coconut Grove , South Miami
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #63 of 129 hotels in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Courtyard Miami Coconut Grove 3.5*
Official Description (provided by the hotel):
Break away from business as usual! Introducing the Courtyard Miami Coconut Grove hotel, where the views are spectacular and location perfect. ... more   less 
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Also Known As:
Courtyard Miami Coconut Grove Hotel Miami
Doubletree Coconut Grove
Doubletree Miami Beach
Miami Doubletree

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