From check in to check out we dealt with an amazing staff. I dealt with Laura in the groups department because we had about 15 rooms blocked out for a wedding party. The hotel was a short walk from all the fun bars and restaurants which was why we thought to go there. The property was beautiful and well maintained. we upgraded to a suite which was incredible and the view was even better than the room. Also saw some regular rooms, which were really nice as well. Being a loud an obnoxious group of friends, I thought for sure we were going to hear from our neighbors or hotel staff, but it appears they have thick walls and enough sense to put the wedding party far from other guests. Thanks Marriott, you continue to hold high standards and I will be back.

Up on arrival we were greet by the friendly bell staff. The front desk staff was ok we did not have to wait for our room which was good. The room was nice and clean we had a nice view.There parking service was ok .The only was they did not have microwave in the room we had to go to the lobby to warm my baby food up.The lobby area was nice an clean. Quite and nice also walking distance to the town not alot of site seen but it was ok.

Stayed here for 2 nights on business. Nothing special. clean room on 14th floor. No resaurant, just snack bar. No lounge either. Parking by valet only unless you park on the street. Parking is $24.40 per night. There are other hotels closer to Coconut Grove section.

ME: Have higher status and more frequently stay at Hilton. Have Silver Status with Marriott and stayed here as part of a business meeting where I did not choose the location. I grabbed a SuperShuttle easily from the airport and was dropped off out front in less than 20 minutes.

Good
- Lobby is stylish and modern
- Bed/ pillows were comfortable
- Hot shower available every day with good water pressure
- Nice large flat screen HDTV
- In room coffeemaker
- Free Wifi in the property that is pretty fast
- Nice Whole Foods type grocery store across the street

Be Aware
- No mention or acknowledgement of my (yes, I know lowest level) Silver Status
- No newspapers delivered to room
- No delivery of bill to room
- SMALLEST domestic room I have ever stayed in. My pictures will be attached and literally I had to stand on top of stuff to not be IN the pictures.
- LOUDEST air conditioner I have experienced in some time. It was cold, so that is valuable but it seriously sounded like a commercial air compressor. I had to turn it off every night or I could not sleep, so it got a little warm at night.
- Thin Walls, so I heard loud plumbing noises anytime my neighbors used the restroom/ sink / shower.
- Shower drained VERY slow, so I was standing in a lake by the time I was finished
- No lights for entering the room. I suppose this is common for older hotels, but it is really irritating to have to fumble around in the dark trying to get all the way across the room and stick my hand into some lamp before getting light.
- Inconsistent toiletry / beauty products. On my first day, I had soap and shampoo only. On the second day, I received conditioner, and on the third day, I also received lotion. I guess maybe this was a game for those who like surprises?
- Finally, kind of a weak location. I spent 4 days in Florida (for business, granted) and never saw the water. My room faced a giant concrete building and none of my views saw the water...even my walking to restaurants (15 minutes away) didn't pass water. Even if you happen to get a water facing room, it looks at the bay and not a beach.

Bottom line - I would look elsewhere.