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“Not my favorite Courtyard” 3 of 5 stars
Review of Courtyard Miami Coconut Grove

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Courtyard Miami Coconut Grove
3.5 of 5 Hotel   |   2649 South Bayshore Drive, Miami, FL 33133 (Coconut Grove)   |  
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Ranked #69 of 129 Hotels in Miami
Houston, Texas
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Not my favorite Courtyard”
3 of 5 stars Reviewed January 10, 2013

I travel often for business. This was my first trip to Miami and I stayed at this hotel due to the safe area and availability. My stay lasted from Monday to Friday. I arrived to a full hotel with the average age around 20. Apparently it was winter training for many college sports teams - not what a business traveler wants to see. The front staff over the course of the week were not warm - no Marriott charm. I asked for a refrigerator many times and never saw one. The fitness center was not great - one of the three treadmills had a working TV. The Bistro is the same as all other Courtyards- good news. The rooms are very quirky. The parking prices are outrageous.

On a positive note, the room was clean and the bed was comfortable. My room was quiet as I fought hard for the coveted platinum top floor.

Let's just say I'll try the other Marriott brands in Miami.

Stayed January 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas L, General Manager at Courtyard Miami Coconut Grove, responded to this review, January 15, 2013
Thank you for taking the time to share your feedback, we take all our guest comments seriously.
We're glad we were able to upgrade you and you enjoyed a clean quiet room, your other concerns will be reviewed with our team to ensure we deliver the best stay possible

Thanks again for your feedback
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270 reviews from our community

Traveler rating
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    74
    22
    19
See reviews for
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
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English first
Chicago, Illinois, United States
1 review
5 of 5 stars Reviewed January 10, 2013

The hotel is very nice and is well located on Bayshore in Coconut Grove. The amenities are quite good and the rooms are very comfortable. All that said, what really makes this place is the staff. Some friends and I stayed for a number of days and throughout our stay we had a number of requests. The staff was incredibly accommodating, handling all of our requests with the utmost courtesy. Whenever we needed something, the staff was all over in short order. Miguel and Milvia, in particular, were extremely helpful. All around it was a great stay. I highly recommend this hotel.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas L, General Manager at Courtyard Miami Coconut Grove, responded to this review, January 15, 2013
, Thank you for your comments and feedback, we’re happy that you enjoyed your stay and our hospitality

Best
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Dublin, Ireland
Top Contributor
78 reviews 78 reviews
52 hotel reviews
Reviews in 47 cities Reviews in 47 cities
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed January 8, 2013

Me and my husband spent in this hotel only one night. We chose this hotel because it was the cheapest option in Coconut Grove. The rest of the hotels are incredibly expensive. Courtyard is also not cheap but the cheapest in this area. Room is nice, bed is very comfortable, bathroom is also nice. Internet is for free however there is only valet parking available which costs £25 per day ( a lot!!!). So if you have a car be aware of this additional cost. Hotel is located in a nice area within a 10min.walking distance from Coconut Grove Shopping Centre where are located restaurants, cafes and shops.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas L, General Manager at Courtyard Miami Coconut Grove, responded to this review, January 15, 2013
Thank you for taking the time to share your feedback, we're happy you enjoyed your stay; there is however meter parking for $1 an hour that's free from 10pm to 10am.

I will ensure our parking attendants offer this to all our guests

Best,
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San Francisco, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 24, 2012

I spent the better part of last summer staying here for work and I have to give this hotel it's due credit! The hotel was undergoing renovations during my stay but the lobby and rooms were modern and clean.

Large modern outdoor pool
Nice fitness room
Great staff
Good housekeeping
Starbucks cafe & small restaurant / bar in lobby
Complimentary computers and printing in the lobby
Well stocked convenience shop in the lobby
Nearby to excellent shopping and restaurants
Adjacent to "Fresh Market" (similar to Whole Foods) with tons of prepared foods, etc.

The staff was great for:
- going out of their way to put the complimentary coffee out extra early for me
- providing me with a mini-fridge in the rooms that weren't equipped with one so that I could keep groceries
- prompt valet every morning at 5:30

This place was great for business and for pleasure!! The conveniences made all the difference during the 2.5 months I stayed there!! I can't imagine I would have been as comfortable anywhere else!!

  • Stayed June 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas L, General Manager at Courtyard Miami Coconut Grove, responded to this review, December 26, 2012
Thank you for taking the time and sharing your feedback, we're happy you enjoy your stay with us and look forward to your return

All the Best !!
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Lake Charles, Louisiana
Top Contributor
72 reviews 72 reviews
29 hotel reviews
Reviews in 26 cities Reviews in 26 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed December 11, 2012

What a wonderful nights stay, just like being at home with my comfy pillow & bed.... The bed are some of the best. Having back issues, the beds are top rated. We had a corner room, not only was it perfectly quiet & large, our balcony was supreme!! Over all stay was grand. No problem staying again.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas L, General Manager at Courtyard Miami Coconut Grove, responded to this review, December 11, 2012
We are happy you enjoyed your stay, we have recently replaced our mattresses with new pillow top mattresses and we're happy to hear you enjoyed them.

We hope you can back soon.
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Helena, Montana
Top Contributor
70 reviews 70 reviews
40 hotel reviews
Reviews in 41 cities Reviews in 41 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed December 7, 2012

Many people think that the Grove is on the beach. It is on the Bay and there is no beach, but the Grove is a fantastic place for dining, shopping and general people watching. Stay here if you have business in the area, but not if you're looking for beach holiday. The staff is wonderful; there is a small bar for after work drinks, but no restaurant to speak of. I did not see the pool nor the fitness area, but I hear they are very nice.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas L, General Manager at Courtyard Miami Coconut Grove, responded to this review, December 11, 2012
Thank you for your comments; we're happy that you enjoyed your stay with us. We do offer a Bistro restaurant that is open for breakfast, lunch and dinner and it's adjacent to the pool. Our pool is a resort size heated infinity pool on the main level with semi private cabanas and a covered patio along with loungers and umbrella tables.

We hope you can come back and enjoy all the amenities our hotel offers.
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Wilmington, Delaware
Top Contributor
125 reviews 125 reviews
18 hotel reviews
Reviews in 51 cities Reviews in 51 cities
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed December 1, 2012

I tried this hotel, expecting not to like it because it was a Courtyard and not a full service Marriott. However, it won me over with location, views, and room features. I have now returned several times.

Note: this hotel is definitely NOT your typical Courtyard; it was previously a Doubletree.

The hotel offers "Bay view" rooms and "City View" rooms. (There are also a few rooms on the side which will offer some views of the bay as well.) The views of the bay are spectacular - and most rooms have balconies, furnished with a small table and chairs (perfect for enjoying morning coffee).

Most (though not all) rooms have refrigerators, and several have a wet bar. The decor seemed fresh and updated. Some of the rooms are a bit small, but overall they work. Most of the bathrooms are quite small - but some have been upgraded with granite countertops. There are a variety of room configurations - it's not a cooker-cutter floor plan.

There are a number of suites, which offer the most space I have every seen in hotel suites. They include a dining room table and (sometimes) walk-in closets. The sofas and chairs seem fresh and new. The wooden furniture (tables, dressers) is not necessarily new,, but is "classic" and works.

There are a limited number of rooms per floor (6-10) so you are not walking down long hallways. There is a small exercise room (barely adequate) and nice self service laundry facility.

Parking is valet only - a pain. The valet staff is pleasant but not always fast. The front desk people run the gamut from good to downright rude. Some of them have no interest in going the extra mile. (They must have skipped the normal Marriott training or something!)

Room has always been cleaned and re-supplied to my satisfaction.

The location is a bit more remote than other areas, but Coconut Grove has a relaxing feeling and charm.

Room Tip: If you get a bay view room, it will definitely enhance your experience. You need to be on floor 7 or...
See more room tips
  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas L, General Manager at Courtyard Miami Coconut Grove, responded to this review, December 4, 2012
Hello and thank you for taking the time to share your feedback, we're happy you enjoyed your stay and we appreciate your great review on our hotel. I will however be speaking to our front desk team on your comments around consitency, as feedback like this only makes us better in delivering great customer service.

We look forward to your return

Best,
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Additional Information about Courtyard Miami Coconut Grove

Address: 2649 South Bayshore Drive, Miami, FL 33133
Location: United States > Florida > Miami > Coconut Grove , South Miami
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #69 of 129 Hotels in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Courtyard Miami Coconut Grove 3.5*
Number of rooms: 196
Official Description (provided by the hotel):
Break away from business as usual! Introducing the Courtyard Miami Coconut Grove hotel, where the views are spectacular and location perfect. ... more   less 
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Also Known As:
Courtyard Miami Coconut Grove Hotel Miami
Doubletree Coconut Grove
Doubletree Miami Beach
Miami Doubletree

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