First use of my vacation exchange, stayed in the main bldg 4 2nd floor,quiet rooms quiet area, helicopter landed in the lot just outside the room one morning and it sounded like a vacum cleaner, didnt realize it was a helicopter at first.(heli was a one off occurence)
all amenities you need, especially if you are new to the country and don't know your way around. Pre arrival survey was sent,you can have groceries in your room before you rrive. great list of property activities,shuttle next door to the doral golf resort.Close to the shopping areas and close enough to the sites like seaquarium,zoo,jungle island etc. A former reviewer complained about exorbitant prices in the on site convenience store...NOT TRUE many items were marginally more expensive than what I saw in the supermarkets, the convenience store is great for personal care products, snacks, ice cream, microwaveable meals, bread,milk, breakfast items, wine etc.
Most Staff were extremely helpful and enthusiastic especially the ladies, the guys would be helpful but pale in comparison to the ladies and in some cases you get the feeling they just cant help because they just don't know much. I saw the concierge once for the week i was there but that one time he was very helpful but he was never at hisdesk and phoning was a waste.
Rooms had been recently renovated, not bad but the contractors owe somebody change. Certain areas were also textured walls that were very dusty and had black stuff either mold or dust, hence my downgrade on cleanliness, we found baby food and hair clips from previous guests and it was obvious the sofa bed wasnt moved for cleaning nor were the pots scrubbed well.
Don't get me wrong, great facilities, all the tableware and cookware you need including, corkscrew, tongs knives,spatulas, baking trays etc. microwave, toaster,blender, range, dishwasher detergent, dish soap, enough coffee tea and laundry detergent to get you started, comfortable beds, three large flat screen lcd tvs, dvd player in livingroom.....tvs are brand new and kinks still present so they go on and off at oddtimes and sometimes program guide and stations change colour for no reason....ghosts in the machine??
Comfortable beds, tub to fit you and some friends.Warm salt water vs chlorine pool, very hot spa/jacuzzi near pool.
Great place for families or couples.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.