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“girls get away” 4 of 5 stars
Review of Marriott's Villas at Doral

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Marriott's Villas at Doral
3.0 of 5 Hotel   |   4101 NW 87th Ave, Miami, FL 33178   |  
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Ranked #12 of 131 hotels in Miami
Jacksonville, Florida
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“girls get away”
4 of 5 stars Reviewed January 17, 2014

Wonderful experience, spacious rooms, kitchen and two bathrooms. Able to fit 6 women comfortable. Very quiet and staff was extremely friendly. Able to find packing late at night after partying and lot was very well lit.

  • Stayed January 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MVCI_Executive, Customer Care at Marriott's Villas at Doral, responded to this review, January 21, 2014
We are happy to read your five-star review of Marriott’s Villas at Doral! Our team appreciates your kind words for our associates who assisted you during your stay. We look forward to your next girl’s vacation to Miami!
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290 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
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Morgantown, Pennsylvania
Top Contributor
77 reviews 77 reviews
27 hotel reviews
Reviews in 31 cities Reviews in 31 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed January 16, 2014

The villas are located right next to the famous Big Blue golf course next to Trumps. Close to the airport and highways.
The grounds are very nice; the pool is very nice as well. The pool is not heated, I know that sounds funny but the pool was in the shade most evenings during November months making the pool temps a little low. However there is a hot tub close by to warm you up. If you’re in the hot tub at night the bar staff will bring fun snacks to you, we had smores on night. The bar restaurant is not bad, prices are OK for the area, drinks are what you would expect from a hotel.
The rooms are very nice, they only issue I had was the noise and the hot water. The noise from kids and bands that where in the pool can be loud, but by 11pm it’s very quiet. The hot water didn’t last long; I assume it had something to do with the construction next door. Filling up the very large tub was an issue if you need a soak.
Just a tip for cooking the room, you need to purchase everything; there is no salt, pepper, Pam cooking spray, etc.
The staff was great, they very nice and helpful.
The only bad thing I encounter was the noise; the villas are under the flight path of the airport, so you will hear jets from about 7:30 am until 11 pm. There is also a lot of noise from the main road, but it to dies down at night.
I did not contact the staff for any of my issues, not sure what they could have done.

Room Tip: for cooking the room, you need to purchase everything; there is no salt, pepper, Pam cooking spray...
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  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MVCI_Executive, Customer Care at Marriott's Villas at Doral, responded to this review, January 20, 2014
Thank you for your review of Marriott’s Villas at Doral. Our team is disappointed we did not exceed your expectations on your recent stay with us. On your next visit, please feel free to reach out to our front desk team if there is anything we can do to make your stay more comfortable. We look forward to your next visit with us so we may truly exceed your expectations.
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Cambridge, England
Senior Contributor
34 reviews 34 reviews
29 hotel reviews
Reviews in 30 cities Reviews in 30 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed January 13, 2014 via mobile

It was our first time at this Marriott and was booked as others had been good. Good location for access to shopping, interstates, Sunlife Stadium and not too far from the beach or downtown. Free parking, spacious suite for us and our toddler, good pool and pleasant and helpful staff. Yes, it's under the flight path but it was not that bad at all. We found it relaxing to sit in the balcony first thing in the morning watching the sun rise, the planes coming in and the golf course opposite waking up. The down sides: the exterior corridors and stairs were dirty (dust, dirt, cigarette butts and ash) and bins were overflowing with mainly shopping bags most days; very loud parties on the bottom floor all weekend which we could hear on the fourth floor; we were so glad we weren't in the building adjacent to the building work as mentioned as the noise did start early! But overall, very good and we would stay again.

Stayed October 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MVCI_Executive, Customer Care at Marriott's Villas at Doral, responded to this review, January 16, 2014
Our team is thrilled you had a wonderful stay with us at Marriott's Villas at Doral. We are happy to hear that your family enjoyed the resort amenities and luxury villa accommodations. Your feedback about areas of improvement is also important to us. We look forward to your next visit with us and appreciate your review.
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Exton
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 5, 2014

Recently first time we stayed at Marriott's Villas at Doral. Overall it was very pleasant experience. The staff was awesome. The location of this resort is very good. By car it took us 20 min. to reach all attractions including lively South Beach. We felt very safe and had a great time and will stay there again.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MVCI_Executive, Customer Care at Marriott's Villas at Doral, responded to this review, January 8, 2014
We are happy you chose Marriott’s Villas at Doral on your first trip to Miami! Thank you for your review and we look forward to welcoming you back soon.
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San Diego
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 31, 2013

I recently stayed here during a business trip (the government rate was outstanding) and was highly impressed. I confess that I am a Hilton Grand Vacations Club member and love the HGVC resorts, but this was on par with the amenities at the Hilton resorts. Very nice! I got a two bedroom suite that was huge, with excellent amenities and an outstanding bathtub! I did not have enough time to partake in any of the resort activities, but the list of options was great and I'm sure that vacationing families would enjoy their stay. I did not experience any of the noise issues that others mentioned and our housekeeping services were very good.

My only issue was with one of the guys who checked me in. I commented to him that the resort was quite nice and did he, perhaps, have any information on the Marriott Vacation Club. He just kind of looked at me funny and said No, he didn't have any info on that but maybe I could just look it up online. Ummm...really? Don't you WORK for Marriott? I wish I'd gotten his name, as he struck me as a bit of a knucklehead and not representative of Marriott in general (all the other folks I spoke with while there were quite helpful). Thus, "Chucklehead at the Front Desk" is not included in my ranking of this resort...

  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MVCI_Executive, Customer Care at Marriott's Villas at Doral, responded to this review, January 5, 2014
Thank you for visiting Marriott’s Villas at Doral! We are thrilled to receive your five-star rating and appreciate your kind words for our resort. Your feedback about the check-in experience is also important to us and will be shared with our front desk team. We look forward to many more visits in the future!
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Washington, District of Columbia, United States
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed December 11, 2013

We had a group of 7 stay here for two nights before a cruise, so we took 2 villas among us. The spaciousness of the villas was perfect for our group, and we enjoyed the wonderful pool. We were surprised to find laundry detergent for us to use, as we didn't want to get on the ship with dirty clothes, and the 24-hour little quick mart in the lobby was great.

However, the housekeeping situation was dismal. The morning after we checked in, the housekeeper came to the door. We weren't ready to leave the room yet (it was still pretty early) so we asked her to come back later. She said "No", threw some towels at us, and left. We were flabbergasted! I went to the front desk and told the girl there what happened. She assured us that our villa would be cleaned. When we returned to the resort much later in the evening, our room had still not been touched. This is unacceptable.

A few other things: Only one TV remote for the 3 TVs that are in different rooms; Major construction going on at the resort VERY early in the morning...don't plan on sleeping in; Even though we booked the rooms far in advance on the same reservation, we were in different buildings, half the resort away, and were told they couldn't move us together because the resort was booked. The resort was most definitely not booked, the place was practically empty the 2 days we were there.

Room Tip: Ask to be placed far away from construction
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  • Stayed December 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MVCI_Executive, Manager at Marriott's Villas at Doral, responded to this review, December 17, 2013
Thank you for visiting Marriott’s Villas at Doral. The housekeeping situation you described is very concerning to us and we would appreciate you bringing it to our attention. This is not typical of our resort, nor the service you deserve as a valued guest. We would like the opportunity to personally address your concerns. At your earliest convenience, please contact our Customer Care team at customer.care@vacationclub.com or by calling 800-860-9384.
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Columbus, Ohio
Contributor
20 reviews 20 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 30, 2013

The units are spacious with lots of amenities (full kitchen, washer/dryer, 2 bedrooms, 2 bathrooms, balcony). I think we had an updated unit (granite counter tops although the appliances were white not stainless as in some units) but the furnishings already seem a little worse for wear.

The pluses:
*friendly desk staff (we had an early flight into Miami and they allowed an earlier check in)
*Spacious units
*free parking (so many places in the Miami charge for parking)
*washer/dryer in kitchen area
*excellent HVAC - too often air conditioning units are noisy or ineffective with cooling. The HVAC in the units is more like residential vs. the wall units in the standard hotel room.
*huge shower in the master bath
*very responsive to my concerns (when the guest manager called to check on our stay, she asked if we had any issues) about the cleanliness of the unit.
*although small for a "resort", the outdoor areas are beautiful and seem well-maintained. The pool area is very nice with lots of comfortable seating under cabanas. There are stainless steel gas grills in 2-3 locations for guest use.
*lots of restaurants close by

The negatives:
*wi-fi was non-existent in our unit. We tried accessing the wi-fi on our iphones, ipad, laptop and Macbook. Nothing would connect. We had a hot spot with us but that's a pain to use and expensive. This is probably the #1 factor on our decision to stay at this facility again. Having reliable internet service (which is advertised) is critical.
*housekeeping not great. They may do an ok job of the quick cleans but overall the unit really needed a deep clean.
--the carpet was dirty and stained. I was shocked when jumping into the shower to see how filthy the water was near my feet. I hadn't walked anywhere without shoes on except for inside the unit. I've never had that happen, ever, in a hotel. Yuk.
--lots of ants in the kitchen. I realize it's southern Florida but I've never seen this many ants appear in a kitchen.
--the main bathroom had powder, etc. on the tops/edges of drawers and cabinets. While the counter may have been wiped down after each guest, anything below the counter hadn't been touched.
--soap scum on the shower walls/door. I think the housekeepers focus on eye level and never bother to clean the ENTIRE glass wall.
--As mentioned above, the furniture has seen better days - lots of nicks, scratches, etc.
*Definitely in the flight path to the Miami airport so lots of noise. It didn't really bother us inside but could be quite noisy on the balcony or at the pool.
--unattended kids/large groups. There is no maximum number of people in a unit. On our last night, a very large group checked into a unit in the adjacent building. The large group appeared to be mostly young kids with a couple of adults and teenagers. Since the pool closes at 11 p.m., these kids (no apparent supervision) were out running around the game areas until fairly late. In the morning, they took over the pool area. 12+ kids with little/no supervision doesn't make for a great experience for others trying to enjoy the pool area.

With regards to the housekeeping issue, when the guest manager called to check on our stay and I brought up these concerns, she was very concerned and offered to have a deeper cleaning done. However, given our plans and schedule (work conference calls, etc.) on our last day, we really couldn't plan around a several-hour process so we declined.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MVCI_Executive, Customer Care at Marriott's Villas at Doral, responded to this review, December 10, 2013
Thank you for staying with us at Marriott’s Villas at Doral. The room condition you described is not typical for our resort and we apologize for any inconvenience this may have caused. We are happy to hear the front desk staff was responsive to your requests and was able to address your concerns in a timely manner. Thank you for taking the time to share your feedback and please know it will be shared with the resort leadership team to enhance our future guests’ experience.
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Additional Information about Marriott's Villas at Doral

Also Known As:
Marriott`s Villas At Doral Hotel
Marriott`s Villas At Doral Hotel Miami
Marriotts At Doral
Marriotts Hotel At Doral
Marriott Miami
Miami Marriott
Address: 4101 NW 87th Ave, Miami, FL 33178
Phone Number:
Location: United States > Florida > Miami
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotel in Miami
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Marriott's Villas at Doral 3*
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