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“Night before a cruise” 4 of 5 stars
Review of Courtyard by Marriott Miami Airport

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Courtyard by Marriott Miami Airport
3.0 of 5 Hotel   |   1201 NW LeJeune Rd, Miami, FL 33126   |  
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Ranked #26 of 111 Hotels in Miami
Certificate of Excellence 2014
Harrisonville, Missouri
Contributor
16 reviews 16 reviews
Reviews in 7 cities Reviews in 7 cities
“Night before a cruise”
4 of 5 stars Reviewed 3 days ago NEW

Friendly and helpful staff. Not much to do around the hotel. Not many restaurants within walking distance. If you stay here plan on eating here or at the Marriott next door. Very busy area. Lots of traffic.

  • Stayed February 2015, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dennis t, Manager at Courtyard by Marriott Miami Airport, responded to this review, 2 days ago
Thank you for choosing to stay with us, and thank you for your feedback. I'm glad to hear that you enjoyed your pre-cruise stay with us. We look forward to welcoming you back during your next visit to Miami.
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557 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
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Toronto, Canada
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

stayed there, not again, rooms are worn, need work. lobby is ok. parking is extra. 2 cars found in the morning with wheels missing. no security. had stayed there before but at $250.00 per night, will not stay there again.

  • Stayed March 2015, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dennis t, Manager at Courtyard by Marriott Miami Airport, responded to this review, 2 days ago
Thank you for choosing to stay with us, and thank you for your feedback. I am so sorry to hear that we did not meet your expectations, or our own for that matter. The theft you witnessed, was an isolated incident, and we are working dilligently with our Loss Prevention team to improve our processes and provide our guests with the most safe and secure location possible. We hope that you will consider staying with us during a future visit to Miami. We would love to welcome you back for a stay that surpasses your expectations.
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Matawan, New Jersey
Top Contributor
68 reviews 68 reviews
7 hotel reviews
Reviews in 30 cities Reviews in 30 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Spent 4 nights at this Marriott while on vacation. Everyone is extremely helpful and friendly. The room was immaculate upon arrival, and the cleaning staff kept it in that manner throughout our stay. Friendly staff at the on site restaurant, Champions. Best Cuban sandwich ever!!!!

  • Stayed March 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dennis t, Manager at Courtyard by Marriott Miami Airport, responded to this review, 2 days ago
Thank you for choosing to stay with us, and thank you for your feedback. I'm pleased to hear that you enjoyed your stay with us. I have shared your feedback with my team, especially the kitchen staff. Our cook Maria, whom the sandwhich is named after because we use her family's recipe for the pork, was extremely excited to hear that you thought it was the best Cuban sandwich ever. We look forward to welcoming you back during your nex visit to Miami.
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Prince Edward Island
Top Contributor
75 reviews 75 reviews
17 hotel reviews
Reviews in 32 cities Reviews in 32 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

If you're in Florida to board a cruise ship in Fort Lauderdale, you might want to consider using the Miami Airport and staying overnight in the Miami area, which is only about 30 miles from the "Everglades Cruise Port" in Hollywood, Florida. And the Marriott is a great place to stay. Friendly staff, easy check-in and reasonable rates. (However, full disclosure: our rooms were paid for by Celebrity Cruises as part of a tremendous promotional package.) The outstanding feature of this hotel was its flexibility. After waiting at the Miami Airport for several hours the decision was made by Canadian North Airlines that it couldn't fly to Moncton, New Brunswick because of a snow storm at the destination. (By the way, a tip of the hat to Canadian North; this was the most pleasant flight any of us had had in years.) When our flight was postponed for the day, Celebrity informed us that buses would shuttle us to the Marriott and the cruise line picked up the tab for all the rooms needed. (There were about 300 of us). Extra staff were put on at the hotel, the registration process was quick and flawless, and we spent a very comfortable night there, with dinner and breakfast next morning at no cost to us. The combined efforts of Celebrity Cruise Lines, Canadian North Airlines, and the Marriott Hotel at Miami Airport were highly appreciated and most if not all of us would look forward to a return visit.

Room Tip: There's a nice pool here, and you probably have your bathing suit with you. And restaurant is v...
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  • Stayed March 2015, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dennis t, Manager at Courtyard by Marriott Miami Airport, responded to this review, 2 days ago
Thank you for your feedback. I'm pleased to hear that you enjoyed your stay with us. We strive to make our guests' stays as comfortable as possible, whether we are your destination or your travel plans have been delayed. We hope that you will stay with us again during a future visit to Miami. We look forward to welcoming you back.
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Paris, France
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I ended up here unexpectedly when I'd been bumped off a flight. We arrived very late, after midnight and went straight to our room after an intense week. The room was HUGE but plain. Next morning we were pleasantly surprised to find the beautiful lobby, restaurant and outdoor area. It's worth more than an overnight stay. The food in the restaurant, service a slow but the food was good.

  • Stayed March 2015, traveled on business
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dennis t, Manager at Courtyard by Marriott Miami Airport, responded to this review, 2 days ago
Thank you for your feedback. I'm glad to hear that you enjoyed your unexpected stay with us. We look forward to welcoming you back (hopefully for a planned stay).
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 of 5 stars Reviewed 1 week ago

We arrived very hungry around 7 pm and wanted to have dinner in the restaurant. We were told to wait about 25 min to be seated, because they were already full. So we went to their bar instead, where the food was good, but overpriced.
The next day at the breakfast the same thing happened. I have never stayed in a hotel before that has not enough tables for their guests to eat. After waiting for 20 minutes, it took them another 25 to prepare the breakfast, which, for the prices, was very poor.

Overmore, there is only wifi in the lobby. I ve been to hostels with better Internet.

When we waited for the Airport shuttle to take us to the airport,the driver refused to take us with him.
We were the first in line but everyone else gave him big bags to load in (we had none) and he only took persons with luggage, we were the only. Ones left behind.

Stayed March 2015, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dennis t, Manager at Courtyard by Marriott Miami Airport, responded to this review, 1 week ago
Thank you for choosing to stay with us, and thank you for your feedback. I am terribly sorry to hear that you experienced these issues during your stay. Please accept my personal apologies for these services failures. This is unacceptable, and i am taking immediate corrective actions with my teams to ensure that similar issues do not occur in the future. We have failed to meet your expectations, and our own, however i hope that you will consider staying with us during a future visit to Miami for an improved experience. We look forward to welcoming you back.
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Macomb, Michigan
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed one night before heading home. Kat at the front desk was amazing. Wonderful experience and great customer service. The neighborhood surrounding probably isn't safe during the day and there was a $17/day parking fee but the lot is secure. Quick access to MIA.

  • Stayed March 2015
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dennis t, Manager at Courtyard by Marriott Miami Airport, responded to this review, 1 week ago
Thank you for choosing to stay with us, and thank you for your feedback. Also, thank you for the feedback about Kat. I have shared your kind words with her. She is a great asset to our team. We look forward to welcoming you back during your next visit to Miami.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Miami Airport

Address: 1201 NW LeJeune Rd, Miami, FL 33126
Location: United States > Florida > Miami
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#20 Family Hotel in Miami
#33 Romantic Hotel in Miami
#34 Business Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Miami Airport 3*
Number of rooms: 292
Official Description (provided by the hotel):
Discover this newly transformed, sleek Courtyard by Marriott Miami Airport South. Settle into the newly renovated guest rooms at this warm, welcoming Miami international airport hotel. ... more   less 
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Also Known As:
Courtyard By Marriott Miami Airport South Hotel Miami
Courtyard Miami Airport South
Miami Marriott
Miami Courtyard

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