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“nice hotel nice stay” 4 of 5 stars
Review of Courtyard by Marriott Miami Airport

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Courtyard by Marriott Miami Airport
3.0 of 5 Hotel   |   1201 NW LeJeune Rd, Miami, FL 33126   |  
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Ranked #30 of 129 hotels in Miami
Monterrey
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
“nice hotel nice stay”
4 of 5 stars Reviewed October 8, 2013

we stayed for one night on october 1 2013 and had a good stay there, the hotel is adjacent to a marriott and a residence in and has a cuban-american restaurant and a gas station leaving the hotel property, and has a good lunch or dining option across the streat on a seafood restaurant called "catch of the day" where we ordered the tuesday special of 2 maine lobsters for 37 usd, they were wonderful. The hotel shares the outdoor pool with the marriot and i liked its an old pool so it has normal depths of 5.8 ft or so, not like the new ones of 3ft. I would like the hotel had complimentary breakfast but being a courtyard it never does. Overall good quality and stay. We liked the full waling showers, not just a bathtub.

Room Tip: Ask for a high floor so u can see the miami downtown skyline.
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dennis t, Manager at Courtyard by Marriott Miami Airport, responded to this review, December 2, 2013
Thank you for your review of our hotel. I'm glad to hear that you were able to experience a number of the hotel and campus amenities. In addition to our sports bar, Champions, and the restaurant in the Marriott, Cane fire, it is nice to have some local food options near by. Thank you for staying with us. We look forward to welcoming you back.
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449 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
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English first
Rutland, Massachusetts
1 review
3 of 5 stars Reviewed October 6, 2013

Recently, after an overnight stay, my wife and I had breakfast at the hotel's restaurant, Champions, which was a disappointment, to say the least. After we ordered the buffet, we only received one cup of coffee apiece and after drinking that had to ask for a carafe which appeared on every other table but ours. I noticed the coffee cup was not clean and at the buffet several of the dishes were not clean either. Further, my wife ordered an omelet which took thirty minutes to arrive after three inquiries as to its whereabouts! When it did come, she didn't have time to eat it since we had to leave to catch our flight. Surely for an airport hotel, where making your flight is crucial, prompt service at the restaurant should be obvious. In all, Champions that morning involved too much offense, scored only this review and lost our business for seasons to come.

Stayed September 2013, traveled as a couple
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dennis t, Manager at Courtyard by Marriott Miami Airport, responded to this review, December 2, 2013
Thank you for your review of our hotel. I apologize that your stay did not meet your expectations. Our expectations of service in all departments are much higher. I have shared your feedback with the leadership team in Champions, with emphasis on the lack of attention you received. We have already taken steps to correct this issue. I hope that you will consider staying with us again, and giving us another opportunity to wow you with our service. Thank you for choosing to stay with us. We look forward to welcoming you back.
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Miami
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 30, 2013

So I recently stayed at this hotel from September 27th until September 29th and it was overall good. Definitely pros and cons to this hotel.

Pros- Right off the expressway. Had a restaurant downstairs which is convenient and its open late, food was tasty. The girl at the front desk during check in was great I believe her name was Sam. Free Wifi in the hotel. Room was clean and spacious perfect for short weekends trips or airport layovers. The AC was very COLD.

Cons- One outlet on the nightstand in room 4547 wasn't working. The room doesn't have a mini fridge like other Courtyards I've stayed at. There was a bit of construction on the 5th floor but I cant really hold them entirely accountable for it since they are in the process of making some upgrades. My suggestion might be to try not to book any rooms near remodeling rooms. The guy during checkout was very rude. The restaurant staff was spaced out and unprofessional took forever to take our drink and food orders when the restaurant wasn't even close to being busy. The restaurant manager was even hesitate to sit us down he wasn't really friendly. Parking is ridiculously expensive. The room did not have a safe.

Overall good would stay here again and recommend to others.

Room Tip: Make sure you ask the front desk not to book you in a room that might be close to any remodeling roo...
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  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dennis t, Manager at Courtyard by Marriott Miami Airport, responded to this review, December 2, 2013
Thank you for your review of our hotel. I have shared your feedback with our staff, and we will use it to improve service levels. Our expectation is to go above and beyond for our guests, and it sounds as though your stay fell short of that. I hope that you will visit us again so that we may show you how our service has improved. Thank you for staying with us, and we look forward to welcoming you back.
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Fairfax, Virginia
Senior Contributor
49 reviews 49 reviews
17 hotel reviews
Reviews in 25 cities Reviews in 25 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed September 30, 2013

Hotel was excellent even though the Miami traffic that included construction and detours made it quite difficult to reach this hotel. HOWEVER, we thoroughly enjoyed our stay. Customer service was excellent and the expected Marriott amenities were available. Front desk personnel provided information on nearby restaurants that they recommend. They discourage patronage to restaurants that distribute flyers under hotel room doors. This customer care was much appreciated.

Room Tip: Double queen rooms are spacious and comfortable and well accommodate three women. Rooms were well li...
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  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caracas, Venezuela
Top Contributor
61 reviews 61 reviews
12 hotel reviews
Reviews in 24 cities Reviews in 24 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed September 20, 2013

A great hotel at a reasonable price specially if you have an early morning flight, or arrive late due to its proximity to the airport. Attentive staff and finally the WiFi works in the rooms. For those who use tablets and dont have USB ports important to have WIFI in the room.

Room Tip: Preferably in the new wing, they are the same but a little bigger.
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  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rogers, Arkansas, United States
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 17, 2013

Just spent one night here but the room was very comfortable and the staff very helpful.
They do have breakfast but there is a charge. The breakfast menu was diverse and the food was very good. The dining room staff was on the ball.
All in all, Great Stay. I will definately stay again.

Room Tip: Try for a room at the end of the hall for a quiet time.
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott Depot, West Virginia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 7, 2013

Cut to the chase: I cannot imagine staying in Miami and not staying at the Marriot Courtyard at the airport. I have not had contact with so many nice, friendly people in a long time. From Corey at Champions (Food and Bar), to Samantha at the front desk (and many others whose name i do not remember) everyone was friendly and helpful. I had 5 rooms for differert people arriving at different times. That can be quite a pain, but they helped me through the details on payments, changing payments,finding transportation, etc. It should also be mentioned that the property is emaculate, the pool great, and the fitness center big enough to accomidate.
Thanks guys!!

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerry R, General Manager at Courtyard by Marriott Miami Airport, responded to this review, September 11, 2013
Nick,

You absolutely made our day! We like to hear about it when our guests enjoy their time in our hotel and we are elated that you did.

Please that ALL of your comments will be passed on to our team and celebrated.

Please come see us all again soon!

Jerry Rice
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Miami Airport

Address: 1201 NW LeJeune Rd, Miami, FL 33126
Phone Number:
Location: United States > Florida > Miami
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#25 Family Hotel in Miami
#29 Business Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Miami Airport 3*
Official Description (provided by the hotel):
Discover this newly transformed, sleek Courtyard by Marriott Miami Airport South. Settle into the newly renovated guest rooms at this warm, welcoming Miami international airport hotel. ... more   less 
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Also Known As:
Courtyard By Marriott Miami Airport South Hotel Miami
Courtyard Miami Airport South
Miami Marriott
Miami Courtyard

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