Staff disinterested, drivers mixed - some good, some totally without regard for comfort. Some buses w live commentary, or so we were told, we didn't get one all day. That doesn't have to be a problem, but with the totally uninteresting recorded audio, the tours (beach and city) sucked! Very few things commented, almost exclusively architecture info. Horrible muzak to fill the silence so you know your headphones are working.
Choose another tour operator!
If you own or manage Big Bus Tours, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.