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“Big bus toursii is a bust Big bus tours is a bust” 1 of 5 stars
Review of Big Bus Tours

Big Bus Tours
301 Biscayne Blvd., Miami, FL
+1 800-336-8233
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Ranked #58 of 176 activities in Miami
Type: Bus tours
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Attraction Details
Owner description: Thank you for Choosing Big Bus Tours Miami, a part of the largest operators of open-top sightseeing tours in the World, providing sightseeing tours in over 15 cities across three Continents. The Big Bus sightseeing tour of Miami has been specifically designed to show you the best that Miami has to offer. You can enjoy it all from the comfort and great vantage point of our open-top buses, or hop off wherever you like to explore the places that intrigue you most before hopping back on to continue your journey with us. You will see all the most thrilling and attractive areas such as South Beach, Downtown Miami, Coral Gables, Coconut Grove, Little Havana and more. You will see iconic buildings and monuments like the Freedom Tower, Vizcaya Museum and the Versace Mansion, not to mention the sleek shapes and vibrant colors of the Art Deco District.We operate from 9AM-7PM with the last tours departing Central Station at 5:30PM. We have 20 stops with 20-30 minute frequency. Our tours offer an array of experiences from Live Guides to Multilingual Commentary in 12 Languages; Vintage Buses to Modern Buses with Air Conditioned lower decks. Come experience the best of this spectacular City with Big Bus Miami Tours!
Maplewood, New Jersey
Senior Contributor
30 reviews 30 reviews
8 attraction reviews
Reviews in 18 cities Reviews in 18 cities
17 helpful votes 17 helpful votes
“Big bus toursii is a bust Big bus tours is a bust”
1 of 5 stars Reviewed December 28, 2012 via mobile

Terrible ride old buses not enough buses no seats and they did not deliver on the hours of operation. I would not recommend it

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julia C, Public Relations Manager at Big Bus Tours, responded to this review, December 30, 2012
Hello, I'm very sorry you feel that your Big Bus experience didn't meet your expectations. Due to it being Peak seaon in Miami and a High-Demand for our services we have a had a large volume of ridership. In response we have not only implemented our "Holiday Schedule" but we have also added extra buses in between to further accomadate our customers and raise our frequencies. Now our seats are limited and are first come first serve, so we do encourage our customers to arrive to the bus a few minutes earlier to find desired seating. We do appreciate you taking your time to leave your feedback as we look for opportunities to further improve. We value your opinion and hope you give us another shot when in Miami.

-Big Bus Miami
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Kapolei, Hawaii
Top Contributor
59 reviews 59 reviews
16 attraction reviews
Reviews in 25 cities Reviews in 25 cities
44 helpful votes 44 helpful votes
“Hop on Board for a Tour of Miami”
4 of 5 stars Reviewed December 28, 2012

The Big Bus Tour of Miami was a lot of fun, and our guide had a decent amount of information. I can't say it was the best bus tour I have been on, but I liked that the guide was a real person and not a recording. It was a cool, sunny day so sitting on top of the open roof bus was great. It went all over including Coconut Grove, Coral Gables, Little Havana, and other areas of Miami. There is a separate bus tour for South Beach and other Miami beaches, but we only did the city tour. You can hop on and off, but we decided just to ride and enjoy the sunshine and information. It made me realize I need to get down to Calle Ocho when I return to Miami. I think this is a solid way to see and learn about Miami.

Visited December 2012
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rawtenstall, United Kingdom
Top Contributor
139 reviews 139 reviews
51 attraction reviews
Reviews in 36 cities Reviews in 36 cities
81 helpful votes 81 helpful votes
“Hit and Miss on the guide”
4 of 5 stars Reviewed December 22, 2012

This is a great way to see Miami especially at the start of your holiday as you can work out where to go and spend more time. We did the 24 hour trip as we had plans for the following day, but with some planning it would be better to get the 48 hour deal if you can. We decided to take the tours and not really use the hop on hop off feature too much.
The first bus we picked up was disappointing and we thought we had wasted money as we had to sit downstairs and they have painted the outside so you cant see out of the windows, this was also an automated guide which is OK but as we found out no where near as good as the real person guides. The other issue with the first bus was the driver, he decided he wanted a 20 minute break at Little Havana and so we waited despite it being 30 minutes late. Again we discovered they do not work to time.

When we changed to the South Beach side we got a real person and she was FAB, very entertaining and full of knowledge.

It is a great way to get to know all the best bits but try to get a real person not the headset option if you can and sit upstairs or you see nothing

Visited November 2012
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mechelen, Belgium
Senior Contributor
41 reviews 41 reviews
Reviews in 21 cities Reviews in 21 cities
18 helpful votes 18 helpful votes
“The easiest way to visit Miami!”
4 of 5 stars Reviewed December 22, 2012

We took the 48h-pass incl. the Biscayne Boat Tour! We enjoyed it a lot! Staff and guides were very helpfull and friendly!

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Brooklyn
1 review
“Just Thanks!!!”
5 of 5 stars Reviewed December 21, 2012

We are tourists from New York were grateful to our wonderful tour-guide. Unique combination of knowledge and emotions with sincere desire to share his love to the city of Miami - this is rare talent. We wish him ("Bo") all the best. Mikhail, Rina, Tamara and Roald

Visited December 2012
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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