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“5 star hotel” 5 of 5 stars
Review of JW Marriott Miami

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JW Marriott Miami
5.0 of 5 Hotel   |   1109 Brickell Ave, Miami, FL 33131 (Downtown)   |  
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Earn Up To 25,000 Points
Ranked #25 of 129 Hotels in Miami
calgary
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
“5 star hotel”
5 of 5 stars Reviewed February 28, 2010

Our party had 3 rooms for pre-cruise. We all were very happy. No complaints. It's expensive but most hotels in Miami are.

  • Stayed January 2010, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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452 reviews from our community

Traveler rating
    218
    155
    45
    17
    17
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
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English first
seward, ak
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 12, 2010

Very comfortable room with a very convenient pool and fitness area. The room had a high humidity odor to it but the furnishings were great as was the free internet. Compared to the Conrad Miami one block over, this place was easy to get around and the staff very friendly. I particularly enjoyed the Starbucks with the local bakery next door as well as the other local eateries across the street. I'm not crazy about the downtown location but it was a good value.

  • Stayed January 2010, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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canada
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 16, 2010

We stayed at the J.W. Marriott for one night post cruise. We arrived very early and as expected our room was not ready yet. The bell man who met us at our taxi took care of storing our luggage and also brought it up to our room when it was ready. The room had a big plasma tv mounted on the wall in a frame. There was a computer in the room and free internet use. We were on the seventh floor which has a terrace and pool with hot tub and a bar area also right outside of our glass doors.

The bathroom had vanity area and glass doors on the tub enclosure. There was a second telephone which was mounted on the wall beside the toilet.

The gym use was free with bottled water or cranberry juice or fruit provided also.

The front desk staff and the bellman were very professional and polite.

We ate at the casual restaurant for dinner. This was the only downside of our stay. The food was awful. It looked like it had been ordered by someone else and had been sitting around. ie wilted lettuce,cold club sandwich. The food was so bad that we opted to eat at the airport rather than eat breakfast at the hotel again.

Checkout was quick and easy. I would stay here again but venture outside to eat.

There was also a computer near the lobby where you could print your flight boarding pass.

  • Stayed January 2010, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bucharest, Romania
Senior Contributor
31 reviews 31 reviews
24 hotel reviews
Reviews in 23 cities Reviews in 23 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 15, 2010

Stayed here early January. room was smelly (because of too much humidity) and windows had drops of water all over them (from condensation). Otherwise a nice room, comfortable (great beds), with free internet access and PC in the room. Restaurant ok. Staff tried to make me pay 2 days of valet parking for one night, but gave up finally.

  • Stayed January 2010, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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US
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed January 1, 2010

The good thing about this hotel is location and the views. Also gym is pretty nice.

The bad:
-watch out for concert dates, unless you are part of the fan group, be prepared to weird crowds
-Internet not free
-business center not free
-elevators are either out of service or look and smell like they are 100 years old

-being a platinum member I didn't get an upgrade
-consierge is crowded so getting food/drinks is problematic
-parking is expensive and very tight( you will know what I mean if you bring a car)
-overall quality of service is below average when comes to staff with some exceptions
-cleaning people skipped our room a couple of times

  • Stayed December 2009, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ahmedabad, India
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
Reviews in 19 cities Reviews in 19 cities
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed December 3, 2009

I stayed in above hotel with a friend for 6 nights. Standard International rooms with all standard facilities available. Reception attendant was also very helpful and so were porters. We could not find any major flaw except few.
1. Could not find 24 hour restaurant at JW Marriott!! However room service was 24 hours.
2. Internet connectivity in room thru wired LAN had persistent problem, but staff was efficient enough to come all the time and repair it.
3. Gym was a bad experience as no one was present at gym. Even on calling help button, some one keep on replying that he will be thre in 5 min. Even after calling 5 times in 30 min, no one came. finally has to leave without doing a workout.

Overall, a good place to stay. It is very close to Center of city but far away from Beach.

  • Liked — comfortable stay
  • Disliked — Health Club Attendant
  • Stayed May 2009, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Panama, Illinois
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed November 24, 2009

i love this hotel since i arrived the clerk was very kind the bel boy was very helpful about information of the hotel and my room allway was very clean and in order

Stayed June 2006, traveled on business
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Additional Information about JW Marriott Miami

Address: 1109 Brickell Ave, Miami, FL 33131
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Spa Hotel in Miami
#11 Luxury Hotel in Miami
#16 Romantic Hotel in Miami
#18 Business Hotel in Miami
#27 Family Hotel in Miami
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — JW Marriott Miami 5*
Number of rooms: 300
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Also Known As:
Jw Marriott Miami Hotel Miami
Miami Jw Marriott
Marriott Miami
Miami Marriott

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