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“Another Marriott in Another Town!” 4 of 5 stars
Review of JW Marriott Miami

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JW Marriott Miami
5.0 of 5 Hotel   |   1109 Brickell Ave, Miami, FL 33131 (Downtown)   |  
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FREE Wi-Fi
Ranked #24 of 113 Hotels in Miami
Certificate of Excellence
Dallas, Texas, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
“Another Marriott in Another Town!”
4 of 5 stars Reviewed June 4, 2014

I love Marriott Hotels for business trips. This trip was personal so walking into room, I was a little disappointed as it felt like any other Marriott – just a different city. We had a corner room so the night view was amazing! Went to dinner and sat outside on balcony. Service was great. Valet was always busy but didn’t take long to retrieve car. Pool area is not as nice as the professional photos on website. If you get there at the 4pm check in time or after the sun is blocked by other buildings. Area of town was nice and several restaurants close by.

  • Stayed May 2014, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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577 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
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English first
New York City, New York
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 31, 2014

The beds in this hotel are not comfortable and the food is just lousy. The service is excellent but without a good night sleep its just not worth staying there. The gym has cheap equipment. When you use the elliptical you feel like its going to topple over. I would not stay here again.

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
luis c, Manager at JW Marriott Miami, responded to this review, June 3, 2014
Dear PJL58,

On behalf of all the associates at the JW Marriott Miami, I would like to thank you for sharing your experience with us. You feedback is important in order to ensure that these inconveniences do not reoccur. I sincerely apologize for not meeting your expectations during your last visit. Please do not hesitate to contact me directly in order to further assist you with this occurrence.

Kind regards,

Luis Canas
Rooms Division Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lady Lake, Florida
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 28, 2014

The valet was a nightmare, our car was lost for over 40 minutes when we were trying to leave, and we got locked out of room for breakfast at 10am and our check out was not until 12, the room was nice and clean, the staff ... on a different planet

Room Tip: great if you are taking a shuttle or cab everywhere in the downtown financial district
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  • Stayed April 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
luis c, Manager at JW Marriott Miami, responded to this review, May 30, 2014
Dear mollynchuck,

I would like to thank you for taking the time to share your experience at the JW Marriott Miami. Your feedback is important to us in order to correct any mistakes we have made so that they do not reoccur. I sincerely apologize for the inconveniences you encountered with our services. Please do not hesitate to contact me directly so that I may further assist you.

Luis Canas
Rooms Division Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Contributor
18 reviews 18 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 20, 2014

We disembarked from a cruise and stayed one night at the JW Marriott before flying back home. We chose the hotel because it is close to the airport. Good location, comfortable amenities, well equipped gym and friendly staff.

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guatemala City, Guatemala
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed May 19, 2014

Not much negative to say. Location is good, rooms extremely clean, and comfortable. Food was really good, and all staff provided excellent service.
Only comments are that a neighbourhood map with restaurants and nearby conveniences (ATM's, pharmacies, etc) would be helpful for first time guests. An airport shuttle and a few more extra luxuries (slippers, amenity kits, large bottles of water) would be nice but otherwise really good stay. Would stay again in a heartbeat.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boroughbridge, United Kingdom
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed May 17, 2014

Stayed here for 1 night could easily have stayed for a 2 week holiday it was pure bliss.From checking in we was greeted with a warm friendly happy looking member of staff, who gave us all the information we needed, and made us feel so welcome. The room was perfect, lovely furniture comfy bed, large bathroom with first class toiletries. The food in the restaurant was excellent as was the wine, and not too over priced as you would have expected in a 5* hotel.All the staff we spoke with were very nice and the hotel it's self was spotless inside and out.Would definitely stay here again and i do recommend it to anyone that may be visiting Miami.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petionville, Haiti
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 15, 2014

The hotel in 20 minutes from Miami International Airport. It is well positionned in the Brickell Avenue, a beautifull financial area. Room service is very good. The mini bar in the room was great even if the beverages were a little bit expensive.

  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about JW Marriott Miami

Address: 1109 Brickell Ave, Miami, FL 33131
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Spa Wheelchair access
Hotel Style:
#7 Spa Hotel in Miami
#11 Luxury Hotel in Miami
#15 Romantic Hotel in Miami
#17 Family Hotel in Miami
#21 Business Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:5 star — JW Marriott Miami 5*
Number of rooms: 300
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Also Known As:
Jw Marriott Miami Hotel Miami
Miami Jw Marriott
Marriott Miami
Miami Marriott

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