I stayed at the JW Marriott for two nights. It is a large hotel on a nice stretch of Brickell, not really walking distance to downtown (though you can take the Metro Mover, which is not too far away if you're feeling adventurous).
The lobby of the hotel is grand, but the rooms and upper-floor hallways could use a little renovation - carpets and furniture is a bit worn for a JWM. The elevators are really slow - I waited over 10 minutes for one at one point (I was on an upper floor). There is a convenient business center downstairs, and each room was equipped with a good working desk with a lot of outlets.
The staff and valets were very, very nice and helpful. However, two sort of strange things happened to me that indicate a possible lack of training and oversight. First, upon check-in I was told I needed some sort of voucher to check in, as I had booked the room through Priceline. I have never heard this before or since. I had to convince the desk clerk to let me check in.
Once she relented and gave me my key, I went to my room only to discover that it smelled very, very musty. The carpet was slightly damp, leading me to believe it had either just been cleaned or the previous hotel guest had flooded the bathroom. Housekeeping obviously should have caught this in turning the room around, and the room should have never been given to me.
The end result was positive: I went back to the desk (same clerk as before), politely described the condition of the room, and she moved me -- no questions asked -- to a fabulous corner room on the next-highest floor. The room had windows along both walls, and afforded a great view north to downtown Miami. I didn't want to leave.
Parking here is valet only and it is expensive -- annoying, but to be expected in this area of Miami where there's basically nowhere to park. The hotel hosts a lot of conventions, so if you go to get your car at 5:00 pm or so, you will be waiting for a LONG time. I can't really blame the hotel for this - their driveway is only so wide, but just be mindful of this when you leave. If it's close to 5:00, go to the bar and have a drink (traffic in Miami is horrific at this time anyway, so maybe have two drinks).
This area of Brickell is the "Financial District" of Miami, so there are a lot of office buildings and a lot of tall residential towers. There are a lot of good, higher end restaurants around - a Morton's across the street, for example. There are a couple of places with quicker fare, but I'd describe the majority of the dining as more high-end. Even though it isn't on the beach, its a short walk 1-2 block walk to Biscayne Bay, which makes for a nice vista in the morning.
My rating is not based on my issues checking in, but only on the somewhat worn condition of the hotel. It is still a nice place, and if you get a corner room like I did it is fabulous.
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- Also Known As:
- Jw Marriott Miami Hotel Miami
- Miami Jw Marriott
- Marriott Miami
- Miami Marriott