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“Great get-a-way” 4 of 5 stars
Review of JW Marriott Miami

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JW Marriott Miami
5.0 of 5 Hotel   |   1109 Brickell Ave, Miami, FL 33131 (Downtown)   |  
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Special Offer
FREE Wi-Fi
Ranked #24 of 115 Hotels in Miami
Certificate of Excellence
Panama City, Panama
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great get-a-way”
4 of 5 stars Reviewed April 19, 2013

This was my fourth trip staying at this hotel and will say that while you can tell that its beginning to show its age, the service and cleanliness is still on top.
Valet service is a bit pricey for Floriday, but the service behind it was worth it.

Room Tip: Ask for ocean view
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  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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607 reviews from our community

Traveler rating
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115
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
Date | Rating
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  • French first
  • German first
  • Italian first
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English first
Saint Paul, Minnesota
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 19, 2013

Stayed here 5 nights. Every Marriott employee was welcoming and cheerful. ALL were attentive without being in the way or disruptive. The food we had at LaTerraza had beautiful presentation and was delicious! While we never did see a concierge at the desk, however any employee we asked a question had a helpful answer. Everyone here made you feel very welcome and appreciated.

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sao Paulo, SP
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 17, 2013

We´re there for four nights, including the weekend of the Miami.Open of Tennis. While we tought it was well convinient for business travelers we´re surprised to see how good was all the staff.
I´ve need to use the Business Center at late hours and I´ve had the necessary help. I needed restaurant´s reservations, quickly done.
I can´t give it a 5 stars just because is very well placed for a business purposes but my "key" didn´t open the Elite facilities and other minor annoying "tourist blues" but nothing very important
Other than that, rooms are very good and, for sure, I´ll be back

Room Tip: Didn´t take breakfast at the hotel because there´s a "La Provence" coffee shop just a few...
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  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Oceanside, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 13, 2013

Thumbs up for the way you treat your Platinum Elites... Thank you for the special gift for our 21st Anniversary. I travel with you so much for business, this was a points night and personal, yet you raised the bar! I will only stay here when in Miami...

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Barbados
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed April 13, 2013

We stayed at the JW Marriott for our 10th anniversary. We couldn't have picked a better hotel for quality, service, and ambiance. My husband spoke with the concierge, Andres Meneses, who went above and beyond to make sure we had a wonderful weekend. We were given a beautiful room overlooking the water with a congratulatory greetings personally signed by the the hotel staff. There was also wine and strawberries greeting us. This level of service is exceptional--his attention to detail and personable service made our trip even better. The hotel is beautiful and in a great downtown setting close to restaurants and shopping. We will be staying here every time we return to Miami.

Room Tip: Ask for a room facing the water.
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
El Dorado, Kansas
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed April 9, 2013

Booked 2 "double rooms" on line. Also spoke to hotel concierge to confirm hotel would meet our needs for 2 adults, and 4 children. Was told it would be "perfect". The "double rooms" were actually rooms with 2 SINGLE beds. Hotel was accommodating I travel a lot, and stay almost exclusively at Marriott. Will NEVER stay there again.

Room Tip: Instead stay at Marriott, Biscayne Bay.
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  • Stayed March 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
luis c, Manager at JW Marriott Miami, responded to this review, February 11, 2014
Google Translation
Estimado lurogo9:
Muchas gracias por su mensaje. Lo invitamos a comunicarse directamente con nosotros para poder conversar más en detalle.
Atentamente,
Luis Cañas
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reno, Nevada
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 8, 2013

In May of 2012, my wife and I were celebrating her birthday. We had a cruise scheduled and were a couple days ahead of departure. Marriott was a great locale for checking out Miami and Miami Beach. Staff was extremely welcoming, particularly Elsy Martinez at the front desk. After casually mentioning it was our first trip to Florida, we were pleasantly surprised to find a nice fruit basket in the room later in the day. Pool was really nice and the bar had a number of sports going. Walking distance to the Bricknell District and the monorail enhanced our experience to see Bayside Marketplace and then a cab to South Beach. Great stay!

  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about JW Marriott Miami

Address: 1109 Brickell Ave, Miami, FL 33131
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Spa Wheelchair access
Hotel Style:
#5 Spa Hotel in Miami
#11 Luxury Hotel in Miami
#12 Romantic Hotel in Miami
#17 Family Hotel in Miami
#20 Business Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:5 star — JW Marriott Miami 5*
Number of rooms: 300
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Also Known As:
Jw Marriott Miami Hotel Miami
Miami Jw Marriott
Marriott Miami
Miami Marriott

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