Wow - after years of staying at other hotels in the Brickell area - we tried to JW Marriott and this hotel is fantastic. From its location to Mary Brickell Village with its restaurants and bars - to being right next to Gordon Biersch - amenties and food - just cannot say enough on. I understand luxury hotels are to be that - but it is the simple things that mean a lot when you travel and that is what JW Marriott delivers in large quantities.

I recently stayed overnight at the JW Marriott prior to a cruise. It is close to the port, the rooms are spacious, clean and well appointed. It is a few minutes walk to the water. The restaurants were adequate but nothing special. The staff were polite and helpful. Served my purpose well.

My husband, daughter and I stayed here the night before and the night after a cruise. The hotel is just minutes from the Port of Miami and it is very clean and the staff are great. A 5 minute walk will get you to a great area full of restaurants and shops. Also, if you are a runner, there is a beautiful running path around the Brickell Bay Area. The loop is 1 mile long and is very safe as there are many runners & walkers. From the hotel, head down Brickell to 8th street and head over a short bridge to the Bay Area.
We used the pool at the hotel as well and it was very nice, relaxing and warm. Great stay!

We chose the JW Marriott for a four-week business stay so that we wouldn't have to worry about anything. They had laundry service and a business center and restaurants. Little did we know they had one-star service.

The valets and bellmen are top notch. Other than that, it stunk. The service stunk. The people at the front desk are two star at best. The restaurant service and quality stunk. The business center is a joke. The laundry, when it is timely, is OK. The front desk service stunk and their attitudes are unacceptable.

I travel 150 days a year and cannot believe how poor this hotel was run.

The facilities look nice, but after that, it is all downhill.

AND on top of all of this it is expensive and pretty full.
Spoiled with meetings and conferences, and business too good, I expect.

Not a JW. Not even a nice Marriott. I have stayed in Summerfield Suites with better service.

Nothing like Two-Star Quality at Five-Star Prices!