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“Excellent...with some reservations” 5 of 5 stars
Review of JW Marriott Miami

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JW Marriott Miami
5.0 of 5 Hotel   |   1109 Brickell Ave, Miami, FL 33131 (Downtown)   |  
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FREE Wi-Fi
Ranked #24 of 113 Hotels in Miami
Certificate of Excellence
Bogota, Colombia
Level Contributor
191 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
“Excellent...with some reservations”
5 of 5 stars Reviewed October 14, 2012

The JW Marriott at Brickell remains in the very top tier of Miami De Luxe Hotels, but I feel that some things, such as long lines for the Concierge to give you his attention, are putting a dent on this gem. Towels were not up to de luxe standards and the bed was not made up one of the nights we stayed there. Breakfast is generous and well provided in every aspect. Overall I think that the Hotel is, at a cost, cutting back on service.

Room Tip: Insist on a room with a view.
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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580 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Arlington, VA, USA
Level Contributor
168 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 stars Reviewed October 11, 2012

I was very impressed with this hotel. The receptionist was bilingual and professional, my room was impeccably clean, and the gym facilities were very well maintained. The rooftop pool was clean and the scene of Miami is amazing. I'm a fairly low maintenance guest, though, so I can't speak to the staff's responsiveness to requests (since I didn't make any).

  • Stayed February 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colorado Spring
Level Contributor
216 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed October 3, 2012

I loved this hotel. I stayed here one night post cruise and it was great. The Concierge club is fantastic. The pool/workout facilities are great as well. Always have been treated with respect and wouldn't hesitate to return. The upgrade to the executive suite was a nice perk!

Room Tip: Any Room is great.
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  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
Level Contributor
294 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 815 helpful votes
2 of 5 stars Reviewed September 30, 2012

I did not expect much for this hotel, its a JW, and the standards are already there. they give free roll away, and free water everywhere. which is good. the rate given was fair. the breakfast buffet is a bit boring, yes if its only one or two days, but more than that nah.

I almost forgot why I choose this hotel, its because of the location, but I never live in the florida or simply in the US, once I enter the hotel, i dont know where to go.

I asked the male hotel reception for direction. he told me its very far to go everywhere, and I asked where is the nearest place for dining. so he asked me to walk left from the hotel main lobby, walk 4 blocks, then make a right turn and right turn again. and its end up, he making me walk for 12 blocks! to reach the area where there is publix and such. and it took me almost 45mins.

.... when its just actually a two or block away from the hotel. which is turn right, cross the street after one block, and just go straight. there is that area, just 5 mins away. I dont know what is his intention doing it, but its really annoying and not funny at all.

i'd rate 4 for this hotel, but this experience makes me fell pissed till today.

Room Tip: ask for a higher floor to get the sea view.
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  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mexico City, Mexico
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed September 29, 2012 via mobile

Great location for business purposes. I was very disappointed with the service, definite not up to JW Marriott's standards. People are not as friendly and helpful. I was charged for a no show, when it was the hotel's mistake. Nothing was done about it. I will definitely stay there again.

  • Stayed September 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Level Contributor
30 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed September 26, 2012

I spent one night here and was very happy with the hotel as well as the service. The staff were friendly and courteous, the property clean and well-maintained. I was very happy and would recommend to any business traveller who stays in the area.

Room Tip: As for a room facing away from the street. The view is not great but the street does get busy so if...
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  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed September 25, 2012 via mobile

I stayed here for 3 nights and was not impressed. I expected a JW Marriott but what I got was a dated 1980s Marriott. The location, lobby and the lounge are great - JW worthy but the rooms, not so much. Dated furniture, old carpets and age old bathroom fixtures made the hotel feel neglected. I would recommend this place for someone who is looking for value over luxury. You may be better off staying at the JW marriott marquis down the street - more expensive but you will get all the bells and whistles for it!

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about JW Marriott Miami

Address: 1109 Brickell Ave, Miami, FL 33131
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Spa Wheelchair access
Hotel Style:
#7 Spa Hotel in Miami
#11 Luxury Hotel in Miami
#13 Romantic Hotel in Miami
#17 Family Hotel in Miami
#20 Business Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:5 star — JW Marriott Miami 5*
Number of rooms: 300
Reservation Options:
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Also Known As:
Jw Marriott Miami Hotel Miami
Miami Jw Marriott
Marriott Miami
Miami Marriott

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