I did not expect much for this hotel, its a JW, and the standards are already there. they give free roll away, and free water everywhere. which is good. the rate given was fair. the breakfast buffet is a bit boring, yes if its only one or two days, but more than that nah.

I almost forgot why I choose this hotel, its because of the location, but I never live in the florida or simply in the US, once I enter the hotel, i dont know where to go.

I asked the male hotel reception for direction. he told me its very far to go everywhere, and I asked where is the nearest place for dining. so he asked me to walk left from the hotel main lobby, walk 4 blocks, then make a right turn and right turn again. and its end up, he making me walk for 12 blocks! to reach the area where there is publix and such. and it took me almost 45mins.

.... when its just actually a two or block away from the hotel. which is turn right, cross the street after one block, and just go straight. there is that area, just 5 mins away. I dont know what is his intention doing it, but its really annoying and not funny at all.

i'd rate 4 for this hotel, but this experience makes me fell pissed till today.

Great location for business purposes. I was very disappointed with the service, definite not up to JW Marriott's standards. People are not as friendly and helpful. I was charged for a no show, when it was the hotel's mistake. Nothing was done about it. I will definitely stay there again.

I spent one night here and was very happy with the hotel as well as the service. The staff were friendly and courteous, the property clean and well-maintained. I was very happy and would recommend to any business traveller who stays in the area.

I stayed here for 3 nights and was not impressed. I expected a JW Marriott but what I got was a dated 1980s Marriott. The location, lobby and the lounge are great - JW worthy but the rooms, not so much. Dated furniture, old carpets and age old bathroom fixtures made the hotel feel neglected. I would recommend this place for someone who is looking for value over luxury. You may be better off staying at the JW marriott marquis down the street - more expensive but you will get all the bells and whistles for it!