We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Worst Hotel Experience” 1 of 5 stars
Review of River Park Hotel & Suites Downtown/Convention Center

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added River Park Hotel & Suites Downtown/Convention Center to your Saves list
River Park Hotel & Suites Downtown/Convention Center
2.0 of 5 Hotel   |   100 SE 4th Street, Miami, FL 33131 (Downtown)   |  
Hotel amenities
Ranked #84 of 110 Hotels in Miami
1 review
“Worst Hotel Experience”
1 of 5 stars Reviewed 6 days ago NEW via mobile

We were there the weekend of Ultra as a family trip. The hotel service was very slow and we ended up with the wrong room. It really needs an upgrade. Box spring beds and it smells dingy. The bed was super uncomfortable. We got a room on the north side of the building which is right next to the off ramp of I-95 to Biscayne Blvd. Very noisy and you can hear all the traffic. Worst hotel experience ever.

Stayed March 2015, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

522 reviews from our community

Traveler rating
    17
    92
    149
    101
    163
See reviews for
108
135
59
79
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Cleveland, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 1 week ago

The pictures shown online are very old photos. This location is horrible! After getting on the elevator that had a sticky substance on the doors, walking over the unraveling rugs we entered the suite and my husband set on the mattress that FOLDED in half!! There were COIL springs coming through the mattress. We moved the bedding to see how old the mattress was and THERE WAS BLOOD ON THE MATTRESS!!! That was the last straw. We immediately checked out!!

  • Stayed March 2015, traveled as a couple
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oslo, Norway
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
Reviews in 21 cities Reviews in 21 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel really needs an Upgrade. The hole hotel is more or less worn out. We got a big room and a big bathroom whish was nice but it was a bit dirty and need refurbishing like the rest of the hotel. The safe did not work, lack of battery. Wi-Fi was very good.
The breakfast was just toast and jam.
Transfer to the cruise harbour worked good.

Room Tip: ask for a room in the upper floors
See more room tips
  • Stayed March 2015, traveled as a couple
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clermont, Florida
1 review
5 of 5 stars Reviewed 3 weeks ago

Spa treatment excellent. Very welcoming and accommodating. I thoroughly enjoyed the treatment by the attendants at the front desk and throughout my visit. The masseuse was fabulous. Theresa delivered exactly what I needed to relax and calm my body and spirit down.

Stayed March 2015, traveled with friends

Review collected in partnership with Amoma.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
La Crosse, Wisconsin, United States
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed March 12, 2015

The room was big, but very dirty, vanity top was sticky, slept on top of bed covers. Bathroom sink was a hoot - water came out of the drain just as fast as it went in - they had red Duct tape wrapped around the pipe, needless to say the floor was very wet, not enough towels to soak up water. Told Front desk and they would look into it! A nightmare!

Room Tip: Go to a different Hotel.
See more room tips
  • Stayed March 2015, traveled with friends
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caledon, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 11, 2015

one night too many....rooms not ready 5:30 pm??? so they upgraded us too 15 floor could not get in room went back down, he gave us room 1104 river view ,big room ,worn out couch ,carpets and beds(beds looked clean, slept in my clothes(uncomfortable ) ,safe did not work(charged 2 dollars)phone did not work ,woke up to shower ,shower tap broken(control valve) zero hot water.....staff at front desk were a@##$holes should not be in custumer service,breakfast(very basic) walkway by river is nice(takes to Hyatt,should have stayed there...charges on my credit card(deposit $50)has not been taken off???...stayed Mar 07/15

Room Tip: keep looking
See more room tips
Stayed March 2015, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to River Park Hotel & Suites Downtown/Convention Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about River Park Hotel & Suites Downtown/Convention Center

Address: 100 SE 4th Street, Miami, FL 33131
Location: United States > Florida > Miami > Downtown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #84 of 110 Hotels in Miami
Price Range (Based on Average Rates): $
Hotel Class:2 star — River Park Hotel & Suites Downtown/Convention Center 2*
Number of rooms: 134
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Cheap Tickets, Expedia, Hotels.com, Orbitz, HostelWorld, Despegar.com, HostelBookers, getaroom.com, EasyToBook, Odigeo and TripOnline SA so you can book your River Park Hotel & Suites Downtown/Convention Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
River Park Hotel & Suites Downtown/ Miami
River Park Hotel And Suites Downtown/Convention Center
River Park Hotel Downtown
River Park Hotel Miami

Owners: What's your side of the story?

If you own or manage River Park Hotel & Suites Downtown/Convention Center, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.