We stayed here only one night for a concert nearby at the American Airlines Arena and decided to stay at the River Park Hotel and Suites Hotel. In my experience, there were more negatives, but to be fair, I will mention some positives as well. Let's start with the negatives: Parking is horrific, especially if you didn't know what to expect at arrival as I did. The location of the hotel is awkward and dangerous..cars flew right by us. There were no parking anywhere. You had to do valet which costs 20.00 a day. I did ask if there's public parking anywhere and the gentleman at the desk did mention that there was a garage down the street somewhere for 12.00 but if you need to take your car out again it will be 20.00 whatever that means.. but valet here is "so much more convenient" he said. Other negatives, no iron or iron board, no microwave, no small refrigerator in the room. We called 3 times at different times for help to the front desk and nobody picked up the phone..wi-fi didn't work in the room...continental breakfast was just cereal, milk, apples and oranges at the time we came to grab some breakfast..so we decided to go get breakfast elsewhere. The television in the room had like 10 channels and 6 that worked. The channels that worked were mainly news channels or Hispanic channels. The towel rack in the restroom had a crack which wasn't too much of a big deal to me because it was clean which was important. One small container of shampoo no conditioner..one small bar soap. I can hear a kid crying and screaming nearby through the walls. The price of the hotel was 79.00 plus tax and ended up to be close to 100.00 then plus valet and tip I ended up paying 130.00 anyway. I'm sure there are better hotels out there in the area for 130.00.
The positives with this hotel in my experience was that we had a somewhat pretty river window view, the room and bed was clean..the restroom and shower was clean..the bedding was comfortable...the location to the Arena from the hotel was perfect because we were able to go on the metro train which took us there in only 5 stops. The gentleman at the front desk and the valet lady was nice which was the only reason why I rated the service at a 3..but it could easily be a 1 or 2 since nobody picked up the phone to help. I just hope that management will do some upgrading..they could even charge a little bit more if need be but it's so important to stock the rooms with more of the essentials, a better continental breakfast, a small to medium size flat screen and better channels, free wifi in rooms and not charge such an expensive price on valet parking especially if it takes 20 mins for the car to arrive. They had a sign that said call 20 minutes before leaving the hotel. Overall, we still enjoyed ourselves because the concert was awesome and made up for all the negatives we experienced but I most likely would not come back to this hotel next time.
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- Also Known As:
- River Park Hotel And Suites Downtown/Convention Center
- River Park Hotel & Suites Downtown/ Miami
- River Park Hotel Downtown
- River Park Hotel Miami