I read all the reviews before I booked and they're all correct both positive and negative. It's a prime location if your going on a cruise but it needs updating, the rooms are old and my tv had no working remote, Elaine took my reservation and help me out when I booked it a month ago and she was wonderful but besides that the staff is okay sometimes rude.
I asked for extra towels for 3 adults and 1 child the room only had I set go figure, they gave us 2 "extra sets" really? after I called at 4pm and no one showed up so finally after 11pm my husband had to go to the front desk and ask??????
So with that being said if you want a cheap hotel in a good location this is your place...I will not book here again it was only for one night before our cruise and the rate was good....if they put more work into this place it could be a nice hotel.
P.S. Wifi is only in the lobby!!!!
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- Also Known As:
- River Park Hotel And Suites Downtown/Convention Center
- River Park Hotel & Suites Downtown/ Miami
- River Park Hotel Downtown
- River Park Hotel Miami