Unbelievably bad service, and I'm usually not that picky. Check in was crazy as there is nowhere to park, and there just simply is not enough staff to accommodate. Everything is in need of major maintenance. I would feel bad for the overworked staff because there definitely is not enough staff, but the fact they couldn't have cared less just made my frustration level soar when I couldn't get any towels.
I thought my experience was bad until I saw the door to another guest's room with holes straight through!
I know every hotel has some bad reviews that are not that fair, but this place is the unusual example of being deserving of complaint.
To be fair, $70/night is a great price for Miami, and if you can overlook the homeless camp surrounding the hotel, it's a nice central location, next to the metro and river.
No internet, but I brought my WiFi. Just wish I had brought some towels.
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- Also Known As:
- River Park Hotel And Suites Downtown/Convention Center
- River Park Hotel & Suites Downtown/ Miami
- River Park Hotel Downtown
- River Park Hotel Miami