When i first booked this hotel it had mixed reviews by people. most people did not like it so i was not looking forward to my stay.
As i arrived to the hotel 3 hours after been stuck in miami airport due to my suitecase been lost by american airlines. I was tired as i had been up for 22 hours. I spoke to the lady on reception about what had happened and she checked me in which only took a few minutes.
The next day was saturday and i needed to get to the miami marathon expo to pick up my running pack. Before leaving the hotel i asked the man had my suite case came to the hotel yet but i was informed no. he said he would keep it at the desk for me when it came as he could see how stressed i was about my case(it had my running stuff)
I asked the man which is the best way to get there. He advised i got a taxi which i did and was happy to do as my map reading is not the best. When i returned to the hotel a few hours later i asked was my case there the lady informed me no but then the man who i had spoke to earlier came out of the office and informed me that he had put my case in my room for me. I was very greatful for this as i dont think its hotel policy to do this for guests.
The contental breakfast was nice there was a choice of muffins, ceral, toast, juice, coffee and tea. breakfast is self service which suites me as i travel alone plus u can get the free wifi in hear.
I used the mono train to get myself about and got used to the diffrent stations and the way it worked (its free). i used the entrace at the knight centre which is less then 1 minute from the hotel entrance. If i needed to be a certain places the staff would get me maps and directions.
Maceys is less than 5 minutes walk bayside is about 15 minutes walk and 5 minutes on the mono train (4 stops i think) Bayside has the nissan arena, shops, market and places to eat plus you can get a boat ride to south beach or round miami.
My room had a double bed, tv and a window view of the river. The cleaners came into my room and they were nice and polite.
ten minutes from the airport
staff are helpful, polite and friendly.
Free contental breakfast
free wifi in the hotel reception
Large hotel (9 floors)
pool (i did not go in as did not have time)
hotel reception was cold on a night.
the rooms could do with more style.
I would recomed this hotel to my friends and family plus would go back myself. If your wanting a hotel room like your home then this is not the place for you. However if you are looking for a room like yours at home i would not book any hotel as you'll not be happy where ever you book.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.