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River Park Hotel & Suites Downtown/Convention Center: Traveler Reviews

2.0 of 5
100 SE 4th Street, Miami, FL 33131 (Downtown)
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River Park Hotel & Suites Downtown/Convention Center
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Ranked #103 of 130 hotels in Miami
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377 reviews from our community

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Wexford, Pennsylvania
Contributor
12 reviews 12 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Was probably nice forty or fifty years ago, but now...”
1 of 5 stars Reviewed January 6, 2013

This hotel was so bad, that my family tells stories about it, and thankfully, they have a sense of humor about it. I'll start with the good....and there is really only one good thing about it, which is the location. If you are taking a cruise, it's VERY close to the port in Miami, which meant a very cheap cab ride (I think we paid like $10 with tip for our family of five - see note about that below). It was about a $30 cab ride (with tip) from the airport. And there was a nice little area across the bridge that we walked to for dinner that had a PF Changs and other upscale restaurants. Now for the bad. The hotel is VERY run down with mattresses that I'm afraid to guess the age of. The carpets are stained, there are literally holes in the walls, the gym was "out of order." We got two rooms - one for my husband and myself, and the other for our three children. Our room was TINY, barely fit a queen sized bed in it. Their room was HUGE - they had two beds (maybe queens, maybe doubles...not sure) and could still do cartwheels in it. I swear their room was at least four times the size of ours. And the price was only like $2 more per night for their room. The service wasn't great - the guy working at the desk was nice and was trying, but he was just overwhelmed because he was by himself. It said the check in time was 3:00...we got there at 3:00 and were told that our rooms weren't ready and we had to wait another 15 minutes. The breakfast was pathetic - bread to make toast, juices and cold cereals. Nothing hot, nothing healthy. My daughter has celiac disease and couldn't eat a single thing there - they didn't even have fruit or yogurt. Overall, here's my opinion of the place: if you only need one night and it's significantly cheaper than everything else around it - suck it up and do it. That was the situation we were in. But I would NEVER stay at this hotel for more than one night.

Note about transportation to the port. The hotel has a shuttle service that is $6/per person. While I'm sure it's a nice shuttle, we opted to take a cab, which was right outside the front door, and cost us only $10 with tip. For the five of us, we would have paid $30 for the shuttle (plus tip - so more like $35)...and we would have had to go on THEIR schedule, which means we would have waited 45 minutes for the next shuttle. If there isn't a cab right outside of the hotel, you can walk next door to the nicer hotel (can't remember which chain), and there are TONS of cabs.

Room Tip: Ask for a room on the sixteenth floor - it seems nicer than the other floors.
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  • Stayed December 2012, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Alexandluciesmom about River Park Hotel & Suites Downtown/Convention Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
“do not waste your money.”
1 of 5 stars Reviewed December 30, 2012

this has to be the worst hotel in Miami. i can not think of any possible good thing to say about this place. the bar was closed off. the restaurant had a padlock on the door. the pool was not very inviting either. the lobby was litter with trash. the ceilings everywhere you looked was breaking or caving in.

Room Tip: there is not one good room at this hotel.
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  • Stayed December 2012, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
Ask gary g about River Park Hotel & Suites Downtown/Convention Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Bed Bugs in my room”
1 of 5 stars Reviewed December 11, 2012

I stayed in room 1002 and it was infested with nasty Bed Bugs. Reading past reviews it is clear that this is ongoing problem at the River Park. This was the worst experience in any Hotel that I have stayed and I have travelled quite a while and stayed in many budgets hotels in South America and Europe. Management did not handle my situation properly as it was not a big issue. Only offered to change my room as this would do for me. Think twice when you try to save a few bucks. Only good thing was the hotel location.

  • Stayed December 2012, traveled solo
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
Ask Ted419 about River Park Hotel & Suites Downtown/Convention Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyvinkaa, Finland
1 review
1 helpful vote 1 helpful vote
“Great location, huge rooms, safe location, good service!”
4 of 5 stars Reviewed November 20, 2012

I was spending four nights there just two weeks ago and I don`t understand why so many people have so negative experiences about this hotel, mine was totally different.
The location of hotel is very good, just couple of miles from Port Of Miami and an amazing Bayside Market Center where is Hard Rock Cafe and many other restaurants..Also The Downtown where this hotel is located is very safe, you can walk there at nights easily without any fear, there are only homeless people but they are harmless. Also there are many good stores and restaurants near hotel and you can get taxi or metromover easily.
The rooms are huge and there are also smoking room available and an amazing view from the hotel windows.
The breakfast was modest but also the price of hotel is cheap so I did not expect so much, at least coffee was very good.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask sakke72 about River Park Hotel & Suites Downtown/Convention Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 helpful votes 4 helpful votes
“Stay away!”
1 of 5 stars Reviewed November 19, 2012 via mobile

Quite possibly the worst hotel I've ever stayed in. We arrived at 12:30am, to find the door to the room open. The bed springs made all kinds of noise just trying to turn over, the sheets were stained, the walls were dirty, and the a/c didn't work. We immediately Pricelined the Hyatt Regency next door for only $85/night. Stay far,far away from this place. Paying a few extra bucks to stay somewhere else will be the best money you spend in Miami.

Stayed November 2012, traveled as a couple
Was this review helpful? Yes 4
Ask Brad L about River Park Hotel & Suites Downtown/Convention Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about River Park Hotel & Suites Downtown/Convention Center

Also Known As:
River Park Hotel And Suites Downtown/Convention Center
River Park Hotel & Suites Downtown/
River Park Hotel & Suites Downtown/ Miami
River Park Hotel Downtown
River Park Hotel & Suites
River Park Hotel
River Park Hotel Suites
River Park Hotel Miami
Address: 100 SE 4th Street, Miami, FL 33131
Region: United States > Florida > Miami > Downtown
Amenities:
Business Center Free Breakfast Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #103 of 130 hotels in Miami
Price Range: $
Hotel Class:2 star (2*)
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