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“Great place to stay, I was impressed...” 5 of 5 stars
Review of HYATT house Miami Airport

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HYATT house Miami Airport
3.0 of 5 Hotel   |   5710 Blue Lagoon Drive, Miami, FL 33126 (Formerly Hyatt Summerfield Suites)   |  
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Ranked #20 of 129 Hotels in Miami
Orlando, Florida
1 review
1 helpful vote 1 helpful vote
“Great place to stay, I was impressed...”
5 of 5 stars Reviewed August 14, 2014

Very pleasant stay. Fair price and good location. Free breakfast every day, free access to internet, in public areas and room as well. Free parking and free snacks from 5 to 7 Monday thru Thursday. Gym, computer room and little snacks store.
The room has it all. Complete kitchen, with sink, microwave, dish washer, big stainless steel fridge and stove. Full sofa bed outside the bedroom/s with around 32 inches flat screen tv and DVD player. Iron, ironing board, hair dryer, coffee maker and toaster.
Pool area have BBQ grills, good size pool and jacuzzi , having equipment to access both, the people with disabilities.
Overall very clean and staff nice and helpful

Room Tip: My husband and I, choose a room w one king bed but we fit 4 people (both of us and 2 kids) because...
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  • Stayed August 2014, traveled with family
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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823 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
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English first
London, United Kingdom
1 review
5 of 5 stars Reviewed August 14, 2014

This hotel was to be the base for a family reunion holiday, with relatives flying in from London and NY and it did not disappoint! I was tasked with weeks of internet researching and review reading to find the best hotel to suit all of us and the Hyatt House Miami gave us exactly what we wanted!

The hotels own advertisement pictures on the website are the same standard in reality, well maintained, true description, beautiful grounds. We had a large 2 bedroom suite which was better than my 1st flat, which I spent 2 yrs in. The rooms are clean, fresh and presentable, space is very generous, mod cons all there and the beds are huge and comfortable. The bathrooms could do with some handrails to make it safer for elderly and young children to get in/out of the shower. Hallways and other communal areas are also well maintained and have a homely, warm feel. The free parking and breakfast/evening social were major bonuses which many other hotels either charge for or simply do not offer. The choice of food and drink on offer was whaaay better than we expected. We weren't planning to rely on it as we had bought our own food and had planned on dining out a lot. But when we did make it, we were impressed! Tasty, fresh, presentable and good quality produce. All the staff are courteous, friendly and professional and not just the guys in the suits. Gody and her team do a fantastic job at looking after their guests (especially when things go wrong) and after a 2 week stay there the only little negative I have is that the shuttle service needs more work. Felix, Juan and the other guys that drive the vans are helpful and friendly and you feel safe with them. But 2 shuttle vans simply is not enough to serve the frequency at which guests need this service.

On arrival in Miami we called for the shuttle twice and yet still waited 45-50 mins in the heat for it to finally arrive.This also meant we missed the evening social so were very hungry as well as exhausted on arrival. Meanwhile other local hotel shuttles were making multiple trips in that time. Also, the Hyatt vans logo does not stand out as well as other hotels vans making them difficult to spot in a sea of white vans. In desperation one day when stuck at the airport after waving off family and needed a ride back we asked for a ride from another neighboring hotel as they were frequently there and the Hyatt were not! To be honest I think its simply a case of spreading themselves too thinly rather than not being attentive. The drivers do a great job and will often drop guests off at nearby locations for stores/ restaurants etc... meaning other guests can sometimes be delayed getting to and from the airport. So they're trying to do the right thing by everyone but they just don't have enough vehicles/ drivers available. 1-2 more vans with drivers should solve it.
Overall in our opinion its a very high 3 star accommodation and we would definitely return.

Room Tip: Rooms on the 3rd floor (the highest floor) are best overlooking the pool at the back of the hotel. F...
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  • Stayed August 2014, traveled with family
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
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Tampa, Florida
Top Contributor
88 reviews 88 reviews
28 hotel reviews
Reviews in 54 cities Reviews in 54 cities
62 helpful votes 62 helpful votes
2 of 5 stars Reviewed August 14, 2014

I don't write may bad reviews for hotels, but this one was well deserved, The property seems older and worn, no problem for me, but when I find hair on bathroom floor that wasn't mine got me off to a bad start. Each night I returned to the room, the floor was littered with local restaurant flyers, and on the second night a dead roach on the floor in the bedroom, I left it there and sure enough the next day, even though the bed was made and the drain in the bathtub closed as if they cleaned it, the roach was still in plain site. The lack of cleaning is a big concern for me and I have attached some disgusting pictures to illustrate my point. The bed was very comfortable, but couldn't make up for the cleaning issue. The fitness center was well equipped, but alas the equipment was in disrepair, there were two ellipticals and both of them filled the room with ridiculous noise while in use, they need to be serviced. Location is horrible, after 4pm the entire area is in gridlock till 7PM, making the flyers on the floor I would never stay here again, and in fact will avoid Hyatt properties after this experience.

Room Tip: Walls are thin and you can hear your neighbors, stay on upper floor so you don't hear people abo...
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  • Stayed August 2014, traveled on business
    • 1 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philipsburg, St Maarten-St Martin
Senior Contributor
39 reviews 39 reviews
39 hotel reviews
Reviews in 30 cities Reviews in 30 cities
223 helpful votes 223 helpful votes
3 of 5 stars Reviewed August 10, 2014

Another good stay. Free wifi, free breakfast, free night time snacks, free parking, spacious rooms, with kitchen. The housekeeping issues that this hotel previously faced were noticeably resolved. However, it is probably time to replace the mattresses, which feel old and tired (major sink hole). That is the only reason for rating this hotel average, otherwise it would be very good.

Room Tip: High rooms facing the airport are nice for planespotters
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  • Stayed May 2014, traveled on business
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gody A, General Manager at HYATT house Miami Airport, responded to this review, 1 week ago
Thank you for staying with us for the second time. Repeat business is very important to every organization, and we are honored that you chose to stay with us again. I also enjoyed meeting everyone in your group, and am very glad that they all enjoyed the tour of our historical theatre. Once again, thank you for staying with us. We hope to see you again in the not too distant future.

Best Regards,

Gody Almonte
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo, Egypt
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 6, 2014

We stayed in a suite for three nights last May and we had a great time there. For just 110 $ per night we had a big suite (1 kng bed and sofa bed), full kitchen, 2 large LCDs, free wifi, free parking, free breakfast (which was really good). The suite was clean and well dcorated. The staff was nice and helpful. The hotel is not so far from downtown miami or miami beach, I believe if you have a car you are going to enjoy driving that relatively small distance. I highly recommend this wonderful hotel.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gody A, General Manager at HYATT house Miami Airport, responded to this review, 1 week ago
On behalf of the entire staff at the Hyatt house, Miami Airport, we would like to thank you for your review of our property. We strive to make every guest feel at home while they stay with us and review like yours let us know how successful we are. Thank you again for your kind words. We look forward to welcoming you back in the future!

Best Regards,

Gody Almonte
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sao Jose Dos Campos, SP
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed August 5, 2014

The pros of this hotel are - courteous service, free breakfast, quiet
the cons for this hotel are - the key code machine was broken at arrival, so we had to wait after a long trip. mattress was worn out, too soft

Room Tip: Please check a room with a bed with a mattress in good condition
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  • Stayed July 2014, traveled with family
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Willemstad, Curacao
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 31, 2014

This hotel is great value for the price.
The airport shuttle came as soon as we called.
Check in was a breeze, and the rooms are very clean, large and comfortable.
Excellent air conditioning.Breakfast is good.
We only stayed the night, but were informed that there was also a social hour every afternoon, with a free buffet.
We recommend this hotel. Very friendly staff !

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gody A, General Manager at HYATT house Miami Airport, responded to this review, September 2, 2014
Thank you for taking time to review our hotel. We are thrilled that you enjoyed your stay at Hyatt house Miami Airport. Our staff will also be delighted to hear your wonderful comments. Once again, thank you for your business!

Best Regards,

Gody Almonte
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about HYATT house Miami Airport

Address: 5710 Blue Lagoon Drive, Miami, FL 33126 (Formerly Hyatt Summerfield Suites)
Phone Number:
Location: United States > Florida > Miami
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#13 Romantic Hotel in Miami
#14 Family Hotel in Miami
#40 Business Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3 star — HYATT house Miami Airport 3*
Number of rooms: 156
Official Description (provided by the hotel):
The Hyatt House Miami Airport is the best choice when travelling to Miami. Whether you are passing through on your way to a cruise, on vacation to see the sites, on short term business, or even on long term stays. The property is conveniently located just 2 miles from the airport, close enough to have a complimentary shuttle, but far enough to give one a feel different from an airport hotel. We are located equal distances from the beaches and some of the most popular shoopping venues of Miami. At the same time, you can easily go east and tour Biscayne Bay, or go west into the Everglades and see an alligator show. We have the most spacious suites in town, equipped with a complete kitchen. Our hot breakfast is second to none in the area, and it is complimentary, as is the social hour we host Monday through Thursday at our guest house, where you can enjoy complimentary appetizers, soft drinks, beer and wine.The staff at the Hyatt House Miami is anxious to welcome you and I look forward to meeting you in person.Gody Almonte, General Manager. ... more   less 
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Also Known As:
Hyatt Summerfield Suites - Miami Airport Hotel Miami
Hyatt Miami Airport
Summerfield Suites Miami
Miami Summerfield Suites

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