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“Great hotel and staff.” 5 of 5 stars
Review of HYATT house Miami Airport

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HYATT house Miami Airport
3.0 of 5 Hotel   |   5710 Blue Lagoon Drive, Miami, FL 33126 (Formerly Hyatt Summerfield Suites)   |  
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AAA Summer Savings
Ranked #19 of 129 hotels in Miami
St. John's, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Great hotel and staff.”
5 of 5 stars Reviewed March 13, 2014

Stayed in a suite at this hotel in February 2014 before heading to a cruise. Checkin was a breeze and the staff were so accommodating and helpful . They allowed us a late check out and made transfer arrangements to our cruise ship with minimal cost to us. The hotel is clean and the pool area was very nice and quiet.

  • Stayed February 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gody A, General Manager at HYATT house Miami Airport, responded to this review, March 14, 2014
Thank you for taking time to review our hotel. We are thrilled that you enjoyed your stay at Hyatt house Miami Airport. Our staff will also be delighted to hear your wonderful comments. Once again, thank you for your business!

Best Regards,

Gody Almonte
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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784 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
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West Plains MO
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 13, 2014

The Hyatt House Miami airport is a real GEM!! The property, rooms, and amenities are similar to most other Hyatt House properties I've stayed at. What makes this hotel unique it the genuine friendliness of the staff. Many hotels have staff with permanent smiles on their faces because it's their job to be friendly. At this hotel, however, you get the real sense that these people truly care about you enjoying your stay. The two that stand out the most are Luis, the manager, and Alberto, the night shuttle driver. They go above and beyond what you would expect from hotel staff and seemed to really care about the guests enjoying themselves. They made my two boys and I feel like VIPs and I believe they go out of their way to treat every guest that way. Thank you and we'll be back in a couple of months for another stay.

  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gody A, General Manager at HYATT house Miami Airport, responded to this review, March 14, 2014
Thanks for your feedback regarding your recent stay experience at the Hyatt house Miami Airport. I am thrilled that we were able to exceed your expectations in all areas. Our goal is to make memories for our guests and I am very happy that we succeeded in doing so for you. I will be sure to share your positive feedback with Luis and Alberto. We look forward to welcoming you back to the hotel the next time you are Miami.

Best Regards,

Gody Almonte
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
Top Contributor
55 reviews 55 reviews
16 hotel reviews
Reviews in 33 cities Reviews in 33 cities
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed March 11, 2014

I stayed there for business in September 2013. I expect a Hyatt to be a Hyatt. This hotel has peeling laminate tops on the folding tables, which they use in the dining area for breakfast, and chipped laminate in the elevator. Definitely needs an update. I expected more from Hyatt.

Stayed September 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gody A, General Manager at HYATT house Miami Airport, responded to this review, March 12, 2014
Thank you for your recent review of our hotel. I understand that you were disappointed with the condition of the hotel. I can assure you that I will definitely keep your review in mind to improve our in-property experience. We appreciate your business and sincerely apologize that we did not provide you with the level of quality that you are accustomed to receive from Hyatt house. We do everything we can to ensure our guests enjoy our hotel. With that said, I assure that your feedback is incredibly important to us and I will definitely take your comments into consideration. Again, I thank you very much for your review and sincerely hope that you will give us another opportunity and stay with us next time you’re in town.

Best Regards,

Gody Almonte
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed March 11, 2014

This was our first stay at a Hyatt House property, We had the 2-Bedroom Trio Suite , which has 2 bedrooms 2 washrooms, a Living room and a Kitchen. It was huge and we had ample room for all 5 of us. The location was perfect for us as I wanted to avoid the small rooms of downtown miami and be a little away from the hustle of miami downtown.The property is huge and has a lot of space for families , The Pool area was amazing with two Shiny Bar-b-cue grills and a lounge.
As Usual we had the legendary Hyatt breakfast but along with that we were invited to the lounge every weekday evening for a complimentary meal along with wines and beers which was availble for all guests.
As usual the front desk staff was very helpfull and courteus whenever we needed directions and recomendations, Nina and Gus Konstentinos were amazing and very accomodating. The rooms were clean and property was in good shape, I will however reccomend the mangement to change the seating and tables in the breakfast Lounge and they were a bit odd. But over all we had good times and will definately return if we are in the vicinity.

Room Tip: Ask for a room overlooking the pool so you can keep an eye on the kids while staying in the room
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  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gody A, General Manager at HYATT house Miami Airport, responded to this review, March 12, 2014
Thank you for taking time to review our hotel. We are thrilled that you enjoyed your stay at Hyatt house Miami Airport. Our staff will also be delighted to hear your wonderful comments. Once again, thank you for your business!

Best Regards,

Gody Almonte
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed March 9, 2014 via mobile

Due to weather conditions, we recently had to arrange a very late night layover in Miami on Sunday, March 2, 2014 . From the airport shuttle driver to the night manager we were really pleased with our treatment at this fine hotel. The manager arranged a quiet and upgraded room for us, all on very short notice. We will stay here any time we are in Miami. Kudos to their staff for making a nice end to a not so nice travel day!

Stayed March 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gody A, General Manager at HYATT house Miami Airport, responded to this review, March 12, 2014
Thanks for your feedback regarding your recent stay experience at the Hyatt house Miami Airport. I am thrilled that we were able to exceed your expectations in all areas. Our goal is to make memories for our guests and I am very happy that we succeeded in doing so for you. I will be sure to share your positive feedback with the entire team. We look forward to welcoming you back to the hotel the next time you are Miami.

Best Regards,

Gody Almonte
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 27, 2014

We stayed here a year ago, and I still have wonderful memories of spending the morning swimming here under the palm trees - my son and I had the lovely pool to ourselves after a somewhat hectic but decent free breakfast. Here's what you should know: program the hotel's direct number into your phone and call it when you arrive at the airport. We used the shuttle several times and no, they can't read your mind, you must call them. And when you call, you'll probably get someone whose first language is not English, and you will have a conversation, and then wonder if they really understood you. They did. (this happened to me each time) I would definitely stay here again for a one night pre-cruise type of stay. For parents who value a separate bedroom it is a great value. We took the hotel shuttle to the bus transit station to South Beach, and it was a bit of a hassle, but a cheap way to get around with no car.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gody A, General Manager at HYATT house Miami Airport, responded to this review, March 12, 2014
Thanks for your feedback regarding your recent stay experience at the Hyatt house Miami Airport. I am thrilled that we were able to exceed your expectations in all areas. Our goal is to make memories for our guests and I am very happy that we succeeded in doing so for you. I will be sure to share your positive feedback with the entire team. We look forward to welcoming you back to the hotel the next time you are Miami.

Best Regards,

Gody Almonte
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maryland
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed February 22, 2014

Booked this hotel for a pre-cruise one night stay. The one bedroom suite was perfect. We arrived very late but had not had dinner. The staff had several choices and suggestions for delivery along with menus. We decided instead to save time with a choice from the well stocked little lobby store and were able to heat and enjoy tv type dinners in our room. The staff was very friendly and helpful and the airport location was perfect.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gody A, General Manager at HYATT house Miami Airport, responded to this review, March 12, 2014
On behalf of the entire staff at the Hyatt house, Miami Airport, we would like to thank you for your review of our property. We strive to make every guest feel at home while they stay with us and review like yours let us know how successful we are. Thank you again for your kind words. We look forward to welcoming you back in the future!

Best Regards,

Gody Almonte
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about HYATT house Miami Airport

Address: 5710 Blue Lagoon Drive, Miami, FL 33126 (Formerly Hyatt Summerfield Suites)
Phone Number:
Location: United States > Florida > Miami
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#14 Romantic Hotel in Miami
#15 Family Hotel in Miami
#44 Business Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3 star — HYATT house Miami Airport 3*
Official Description (provided by the hotel):
The Hyatt House Miami Airport is the best choice when travelling to Miami. Whether you are passing through on your way to a cruise, on vacation to see the sites, on short term business, or even on long term stays. The property is conveniently located just 2 miles from the airport, close enough to have a complimentary shuttle, but far enough to give one a feel different from an airport hotel. We are located equal distances from the beaches and some of the most popular shoopping venues of Miami. At the same time, you can easily go east and tour Biscayne Bay, or go west into the Everglades and see an alligator show. We have the most spacious suites in town, equipped with a complete kitchen. Our hot breakfast is second to none in the area, and it is complimentary, as is the social hour we host Monday through Thursday at our guest house, where you can enjoy complimentary appetizers, soft drinks, beer and wine.The staff at the Hyatt House Miami is anxious to welcome you and I look forward to meeting you in person.Gody Almonte, General Manager. ... more   less 
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Also Known As:
Hyatt Summerfield Suites - Miami Airport Hotel Miami
Hyatt Miami Airport
Summerfield Suites Miami
Miami Summerfield Suites

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